Business Advisory Analyst

 About The Role  

Skill required: Supply Chain - Mechanical Engineering

Designation: Business Advisory Analyst

Qualifications:BE

Years of Experience:3 to 5 years

What would you do? Process warranty claims for a US based agricultural and construction and forestry equipment to maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level Agreement

What are we looking for? BE Mechanical/Automobile Graduate (With 2-3 years of Experience)Experience in WarrantyExperience with Auto componentsInterpersonal skills to deal with dealers, warranty engineers, etcData processing accuracy, detail oriented, and ability to evaluate/research a warranty claimBasic level capability in use of desktop software (MS Office Suite, with focus on Excel)Organized, timely, pro-active and highly productiveStrong written communication in EnglishAttention to detail and ability to multi-taskInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficienciesCoach and Train team membersManages team quality and escalation

Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
 Qualification 
BE