Bus Operations Executive

Job Description

About Us: Universal Bus Services, a premium division of the Universal Group of Companies, operates a fleet of interstate buses across southern India. We also provide logistics services and partner with major mobility startups. Role: As an Operations Manager, you will oversee daily operations of our bus fleet and logistics services at our Hyderabad/Bangalore/Chennai hub. You will focus on improving efficiency, managing the team of drivers and crew, ensuring customer satisfaction, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services. Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Address customer complaints and ensure high service quality. Qualifications: Diploma or Bachelor’s degree. 2-4 years of experience in operations management. Proficiency in English , Hindi and atleast one regional language – Tamil/Telugu/Kannada. Strong organizational and leadership skills.