Role & responsibilities Seeking Operations Manager who can : 1. Oversee daily operations of our bus fleet 2. Coordinate on Maintenance 3. Manage drivers and crew 4. Ensure Bus Cleanliness and Punctuality 5. Ensure customer satisfaction, and maintaining operational standards Preferred candidate profile
We are seeking an experienced and proactive Operations Incharge to manage hub-level operations. This role involves end-to-end responsibility for fleet and crew management, ensuring daily operational efficiency, regulatory compliance, and superior customer satisfaction. Key Responsibilities: Fleet Scheduling & Utilization Plan and optimize daily bus deployments and route assignments for maximum asset utilization. Monitor on-time performance and respond swiftly to any operational disruptions Crew Management Supervise, schedule, and guide drivers, bus captains, and housekeeping staff. Conduct regular training on safety protocols, customer service standards, and company policies. Operational Excellence Implement and continuously improve SOPs for boarding, ticketing, en-route support, and incident management. Monitor key performance indicators (KPIs) such as load factor, turnaround time, and service quality, driving operational improvements. Customer Experience & Service Quality Handle passenger feedback and complaints effectively and promptly. Work closely with customer support teams to enhance service delivery and maintain brand reputation. Compliance & Safety Ensure full compliance with RTO regulations, insurance requirements, and internal safety guidelines. Organize regular audits, refresher trainings, and emergency drills. Stakeholder Coordination Liaise with maintenance teams, ticketing partners, and aggregation platforms for seamless operational workflows. Provide daily performance reports and escalate critical issues to the Regional Operations Head. Qualifications & Experience: Diploma or Bachelor's degree in any discipline. 46 years of experience in bus-fleet or transport operations management. Proficient in English, Hindi , and at least one regional language: Tamil, Telugu, or Kannada. Strong command of MS Office ; experience with transport-management systems is an added advantage. Proven leadership, analytical thinking, and problem-solving skills. Desirable Candidate Profile: Prior experience handling intercity or interstate bus operations. Strong understanding of RTO and transportation compliance standards. Experience in people management, team training, and scheduling. Ability to work under pressure and manage crisis situations effectively. Demonstrated ability to improve KPIs and implement operational efficiencies. A customer-first mindset with a track record of resolving passenger issues professionally.
About Us: Universal Bus Services, a premium division of the Universal Group of Companies, operates a fleet of interstate buses across southern India. We also provide logistics services and partner with major mobility startups. Role: As an Operations Manager, you will oversee daily operations of our bus fleet and logistics services at our Hyderabad/Bangalore/Chennai hub. You will focus on improving efficiency, managing the team of drivers and crew, ensuring customer satisfaction, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services. Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Address customer complaints and ensure high service quality. Qualifications: Diploma or Bachelor’s degree. 2-4 years of experience in operations management. Proficiency in English , Hindi and atleast one regional language – Tamil/Telugu/Kannada. Strong organizational and leadership skills.
About Us: Universal Bus Services, a premium division of the Universal Group of Companies, operates a fleet of interstate buses across southern India. We also provide logistics services and partner with major mobility startups. Role: As an Operations Manager, you will oversee daily operations of our bus fleet and logistics services at our Hyderabad/Bangalore/Chennai hub. You will focus on improving efficiency, managing the team of drivers and crew, ensuring customer satisfaction, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services. Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Address customer complaints and ensure high service quality. Qualifications: Diploma or Bachelor’s degree. 2-4 years of experience in operations management. Proficiency in English , Hindi and atleast one regional language – Tamil/Telugu/Kannada. Strong organizational and leadership skills.
Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our Hyderabad/Bangalore/Chennai hub. You will focus on improving efficiency, managing the team of drivers and crew, ensuring customer satisfaction, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services. Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Address customer complaints and ensure high service quality. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Supplemental Pay: Performance bonus Ability to commute/relocate: Siruseri, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The role requires flexibile working hours and sometimes involves late night phone calls, are you comfortable in such a role? Do you have any experience in handling tranport operations, particularly buses ? If so, explain in detail What is your current CTC (annual) and take home (monthly) ? Experience: Fleet management: 2 years (Required) Language: Hindi (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 20/06/2025
Job Title: Night Shift Call Operative – Bus Operations Coordination Location: Siruseri, Chennai (Universal Bus Services Operations Hub) Shift Timing: 8:00 PM to 6:00 AM (Including rotational weekends and festival days) CTC: ₹18,000 – ₹25,000 per month (based on experience) Department: Operations Reports To: Operations Manager About Universal Bus Services:Universal Bus Services is a leading interstate bus operator in South India, known for providing safe, comfortable, and timely travel experiences across major cities. With round-the-clock services, our night operations team plays a crucial role in ensuring uninterrupted journeys. Role Summary:We are looking for a dependable Night Shift Call Operative to oversee real-time coordination of bus operations during night hours. The role involves continuous monitoring, issue resolution, and ensuring seamless communication between drivers, ground teams, and operations management. Key Responsibilities:Track all live trips through GPS and ensure on-time operations. Coordinate with drivers and crew for any issues, delays, or emergencies. Document incidents, breakdowns, and operational escalations. Support backend resolution of customer concerns during night hours. Maintain clear communication with the morning shift team for handover. Escalate critical operational issues to managers as per SOP. Candidate Requirements:1–3 years of experience in transport/logistics/call coordination roles preferred. Must be fluent in Tamil, English, and Hindi (spoken and basic written). Familiar with GPS tracking, WhatsApp coordination, and basic Excel/data entry. Strong communication, coordination, and crisis-handling skills. Willingness to work night shifts, including weekends and holidays on rotation.
Role Summary: We are looking for a hands-on and committed Operations Manager/Supervisor to oversee overall depot operations across our fleet network. The role involves managing vehicle upkeep, ensuring maintenance schedules are adhered to, monitoring service quality and punctuality, and directly supervising driver performance and compliance. Key Responsibilities: Fleet Management: Oversee the readiness of vehicles at all depots including cleanliness, documentation, and compliance checks. Ensure vehicles meet quality standards for daily dispatch. Coordinate with the maintenance teams for preventive and breakdown maintenance. Maintenance Oversight: Monitor vehicle service schedules and ensure timely servicing and repairs. Verify post-maintenance quality before vehicles are released back to operations. Maintain detailed records of vehicle health and service history. Quality & Punctuality Control: Ensure buses depart on-time as per the operational schedule. Implement checks to reduce vehicle delays, breakdowns, and customer complaints. Monitor depot activities to maintain high service standards. Driver Management: Conduct regular driver meetings to reinforce safety, punctuality, and customer service protocols. Manage driver duty rosters, leaves, and grievance handling. Ensure drivers are trained and comfortable with any new systems (e.g., tracking devices, ADAS, etc.). Operational Reporting: Track daily operational metrics (vehicle availability, on-time departures, breakdowns, etc.). Report field findings and depot-wise performance to senior management with actionable suggestions. Incident Management: Handle operational incidents including vehicle breakdowns, driver misconduct, or service disruptions.
Role & responsibilities Seeking Operations Manager who can : 1. Oversee daily operations of our bus fleet 2. Coordinate on Maintenance 3. Manage drivers and crew 4. Ensure Bus Cleanliness and Punctuality 5. Ensure customer satisfaction, and maintaining operational standards Preferred candidate profile
Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our Hyderabad/Bangalore/Chennai hub. You will focus on improving efficiency, managing the team of drivers and crew, ensuring customer satisfaction, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services. Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Address customer complaints and ensure high service quality. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Supplemental Pay: Performance bonus Ability to commute/relocate: Mehdipatnam, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): The role requires flexibile working hours and sometimes involves late night phone calls, are you comfortable in such a role? Do you have any experience in handling tranport operations, particularly buses ? If so, explain in detail What is your current CTC (annual) and take home (monthly) ? Experience: Fleet management: 2 years (Required) Language: Hindi (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 20/06/2025
Key Responsibilities:Workshop Management: Supervise all repair and fabrication works related to bus body structure, panels, welding, painting, and finishing. Allocate tasks to technicians and monitor daily workflow to ensure timely completion. Maintain quality standards in line with OEM or company benchmarks. Technical Oversight: Diagnose and assess the extent of body damage and prepare repair estimates. Inspect completed work for quality assurance before vehicle release. Ensure proper use of tools, welding machines, and painting equipment. Inventory & Coordination: Coordinate with the procurement team for parts, panels, paints, and consumables. Maintain adequate inventory of materials and raise requirements as needed. Compliance & Safety: Ensure compliance with workplace safety standards and fire safety protocols. Maintain service records, job cards, and repair logs for audit and analysis. Team Management: Lead a team of welders, painters, and body technicians. Conduct periodic training and upskilling sessions for the team.
Position Summary Lead all maintenance activities to maximize fleet availability, drive down costs, and ensure rapid fault resolution. You will coordinate seamlessly with OEM service teams and dealer networks, oversee bill verification, and implement continuous improvement initiatives. Key Responsibilities Cost Optimization & Budget Control Rigorously verify service bills, spares invoices, and warranty recoveries to eliminate billing discrepancies. Uptime & Rapid Resolution Develop and enforce preventive-maintenance schedules and SLAs to boost vehicle uptime. Establish a 24×7 fault-response framework—triaging breakdowns, dispatching teams, and escalating critical issues. OEM & Dealer Coordination Serve as primary interface with OEM service engineers and authorized dealers for warranty claims, technical escalations, and spare-parts support. Negotiate service-level agreements and turnaround times with dealer networks to guarantee rapid repairs. Team Leadership & Process Standardization Build, mentor, and manage depot-level maintenance supervisors and in-house workshop staff. Standardize checklists, diagnostic protocols, and reporting formats across all locations. Data-Driven Continuous Improvement Track KPIs—mean time between failures (MTBF), mean time to repair (MTTR), maintenance cost per kilometer—and drive targeted actions. Champion technology pilots (telemetry-based predictive maintenance, ERP/CMMS enhancements) to preempt failures.
Key Responsibilities Team Leadership & Coordination Supervise and mentor the body‑shop team: fitters (tinkers), electricians, welders, and painters. Allocate work orders, set daily targets, and monitor individual performance. Accident Repair Management Assess vehicle damage after incidents; prepare repair estimates and work scopes. Coordinate dismantling, parts procurement, structural straightening, welding, and refinishing. Ensure all repairs meet OEM and safety standards before road‑testing. Periodic Body Maintenance Develop and manage a preventive maintenance schedule for body panels, paintwork, and structural integrity. Inspect corrosion, panel alignment, and sealing—initiate corrective actions as needed. Vendor & Workshop Relations Manage relationships with external suppliers for specialized parts, sheets, paints, and consumables. Negotiate rates and priority slots for outsourced work (e.g., glass fitting, decals). Quality Control & Safety Implement strict quality checks at each workflow stage—fitment accuracy, weld integrity, paint finish. Enforce workshop safety norms, PPE usage, fire prevention, and proper handling of paints/chemicals. Reporting & Documentation Maintain detailed job cards, material consumption logs, repair timelines, and cost records. Produce weekly/monthly reports on shop productivity, turnaround times, and scrap/waste metrics. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Bus Body Repair: 1 year (Required) Language: hindi (Preferred) Expected Start Date: 01/08/2025
Key Responsibilities Maintenance Planning & Coordination Develop and oversee the preventive maintenance schedule for the entire bus fleet. Coordinate periodic services with OEM workshops (Tata, Eicher, Ashok Leyland) to ensure priority attention and quick turnaround. Liaise with A/C servicing and specialized body repair workshops for scope‑based work. Breakdown & Emergency Management Act as first point of contact for in‑field breakdowns; coordinate rapid response with local mechanics and electricians. Mobilize mobile repair teams or tow vehicles as needed to minimize downtime. Vendor & Workshop Management Establish and maintain strong relationships with authorized service centers and third‑party vendors. Negotiate service agreements, priority slots, and rates to optimize cost and delivery times. Operations Collaboration Work closely with the Operations team to schedule vehicle availability and handovers. Communicate status updates and expected return‑to‑service times. Financial Oversight Review and verify service bills, ensuring accuracy of labor, parts, and hourly charges. Approve work orders and manage escalations for any discrepancies. Reporting & Documentation Maintain comprehensive maintenance records: service logs, parts usage, costs and downtime metrics. Generate weekly/monthly maintenance performance reports for management review. Safety & Compliance Ensure all maintenance activities adhere to statutory regulations, safety standards and OEM guidelines. Drive root‑cause analysis for repeat failures and implement corrective actions. Key Performance Indicators Vehicle Breakdowns: Achieve a year‑over‑year reduction in unscheduled breakdowns (target: ≥ 15% fewer breakdowns). Service Turnaround Time (TAT): Maintain average workshop TAT of ≤ 8 hours for routine services and ≤ 2 hours for emergency repairs. Maintenance Cost Efficiency: Reduce maintenance cost per kilometer to less than INR 2/km through optimized vendor negotiations and parts usage. Fleet Health Index: Monitor and improve a composite health score (including uptime %, preventive maintenance compliance, and failure‑rate trends) to ≥ 98%. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Bus Fleet Maintenance: 4 years (Required) Language: Hindi (Required) English (Required) Telugu (Required) Location: Hyderabad, Telangana (Required) Expected Start Date: 01/08/2025
Key Responsibilities Maintenance Planning & Coordination Develop and oversee the preventive maintenance schedule for the entire bus fleet. Coordinate periodic services with OEM workshops (Tata, Eicher, Ashok Leyland) to ensure priority attention and quick turnaround. Liaise with A/C servicing and specialized body repair workshops for scope‑based work. Breakdown & Emergency Management Act as first point of contact for in‑field breakdowns; coordinate rapid response with local mechanics and electricians. Mobilize mobile repair teams or tow vehicles as needed to minimize downtime. Vendor & Workshop Management Establish and maintain strong relationships with authorized service centers and third‑party vendors. Negotiate service agreements, priority slots, and rates to optimize cost and delivery times. Operations Collaboration Work closely with the Operations team to schedule vehicle availability and handovers. Communicate status updates and expected return‑to‑service times. Financial Oversight Review and verify service bills, ensuring accuracy of labor, parts, and hourly charges. Approve work orders and manage escalations for any discrepancies. Reporting & Documentation Maintain comprehensive maintenance records: service logs, parts usage, costs and downtime metrics. Generate weekly/monthly maintenance performance reports for management review. Safety & Compliance Ensure all maintenance activities adhere to statutory regulations, safety standards and OEM guidelines. Drive root‑cause analysis for repeat failures and implement corrective actions. Key Performance Indicators Vehicle Breakdowns: Achieve a year‑over‑year reduction in unscheduled breakdowns (target: ≥ 15% fewer breakdowns). Service Turnaround Time (TAT): Maintain average workshop TAT of ≤ 8 hours for routine services and ≤ 2 hours for emergency repairs. Maintenance Cost Efficiency: Reduce maintenance cost per kilometer to less than INR 2/km through optimized vendor negotiations and parts usage. Fleet Health Index: Monitor and improve a composite health score (including uptime %, preventive maintenance compliance, and failure‑rate trends) to ≥ 98%. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Bus Fleet Maintenance: 4 years (Required) Language: Hindi (Required) English (Required) Telugu (Required) Location: Hyderabad, Telangana (Required) Expected Start Date: 01/08/2025
Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our Hyderabad hub. You will focus on improving vehicle service quality by managing the team of drivers and crew, ensuring vehicle cleanliness, punctuality, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services . Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Coordinate with Maintenance team to ensure vehicle quality. Address customer complaints and ensure high service quality. Provide Round the clock support Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Experience: Bus fleet manangement: 2 years (Required) Language: English (Required) Hindi (Required) Telugu (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Application Deadline: 15/06/2025 Expected Start Date: 01/08/2025
As an Operations Manager, you will oversee daily operations of our bus fleet at our Hyderabad hub. You will focus on improving vehicle service quality by managing the team of drivers and crew, ensuring vehicle cleanliness, punctuality, and maintaining operational standards. You will be responsible for managing day-to-day operations of bus services including managing the entire crew of drivers, cleaners, and bus captains. Implementing and optimizing operational processes and strategies will be a key aspect of your role. You will supervise and support the operations team, including drivers and maintenance staff, to ensure compliance with safety and regulatory standards. It will be your responsibility to coordinate with the Maintenance team to ensure vehicle quality and address customer complaints to ensure high service quality. Providing round-the-clock support will also be part of your duties. This is a full-time position located in Hyderabad, Telangana. The job requires a minimum of 2 years of experience in bus fleet management. Proficiency in English, Hindi, and Telugu languages is required. The work location is in person. Benefits include commuter assistance, flexible schedule, and health insurance. The application deadline is 15/06/2025, and the expected start date is 01/08/2025.,
Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our Bangalore hub - Chandapura, Madiwala and Hebbal. You will focus on improving vehicle service quality by managing the team of drivers and crew, ensuring vehicle cleanliness, punctuality, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services . Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Coordinate with Maintenance team to ensure vehicle quality. Address customer complaints and ensure high service quality. Provide Round the clock support Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Experience: Bus fleet manangement: 2 years (Required) Language: English (Required) Hindi (Required) Kannada (Required) Tamil (Required) Location: Bangalore, Karnataka (Required) Work Location: In person Application Deadline: 05/08/2025 Expected Start Date: 01/08/2025
Role: As an Operations Manager, you will oversee daily operations of our bus fleet at our siruseri, Chennai hub. You will focus on improving vehicle service quality by managing the team of drivers and crew, ensuring vehicle cleanliness, punctuality, and maintaining operational standards. Key Responsibilities: Manage day-to-day operations of bus services . Manage the entire crew of drivers, cleaners and bus captains. Implement and optimize operational processes and strategies. Supervise and support the operations team, including drivers and maintenance staff. Ensure compliance with safety and regulatory standards. Coordinate with Maintenance team to ensure vehicle quality. Address customer complaints and ensure high service quality. Provide Round the clock support Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Experience: Bus fleet manangement: 2 years (Required) Language: English (Required) Hindi (Required) Tamil (Required) Location: Siruseri, Chennai, Tamil Nadu (Required) Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 15/08/2025
Role Overview : The Site Engineer will be responsible for overseeing the construction, installation, commissioning, and maintenance of MANA charging stations. This role involves coordination with contractors, vendors, and internal teams to ensure safe, timely, and cost-effective execution of EV charging infrastructure projects. Key Responsibilities : Project Execution & Site Management : Supervise day-to-day site activities, ensuring adherence to project timelines, safety standards, and quality parameters. Coordinate with civil, electrical, and mechanical contractors for smooth execution of works. Monitor installation of transformers, switchgear, chargers (AC & DC), cabling, and related equipment. Ensure compliance with electrical codes, safety norms, and local statutory requirements. Conduct regular inspections and resolve site-level issues promptly. Technical & Operational : Review technical drawings, layouts, and BOQs to ensure accurate implementation. Support in commissioning of chargers, rectifiers, transformers, and other components. Conduct testing and quality checks for installed equipment. Monitor site utilities – power supply, load demand, earthing, and safety systems. Maintain site records including work progress reports, test certificates, and checklists. Coordination & Vendor Management : Liaise with DISCOMs, government authorities, OEMs, and vendors for clearances and approvals. Track material delivery and inventory at site; ensure proper storage and usage. Provide site-level feedback to procurement and design teams for improvements. Documentation & Reporting: Prepare Daily/Weekly progress reports with photographs and status updates. Maintain records of manpower, equipment, and material consumption. Report deviations, risks, and delays to the Project Manager.