Build Your Career with a Top- Notch Company-Apply Now

0 - 5 years

3 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location:

Job Type:

Responsibilities

  • Handle inbound & outbound calls for international customers.
  • Resolve queries effectively via calls, chat, or emails.
  • Ensure customer satisfaction by providing accurate and timely information.
  • Escalate unresolved issues to concerned teams as per process guidelines.
  • Maintain detailed records of interactions in CRM tools.
  • Meet process KPIs – CSAT, AHT, FCR, Quality scores, etc.

Requirements

  • Graduate & Undergraduate candidates can apply.

  • Excellent English communication skills (verbal & written) – mandatory.

  • Freshers with strong communication skills are welcome.
  • 6–12 months of international voice / blended process experience preferred.
  • Strong problem-solving & customer-handling skills.
  • Basic computer knowledge & MS Office proficiency.
  • Flexible to work in

    rotational shifts & rotational offs

    .

Salary & Benefits

  • Competitive CTC [3 LPA – 6 LPA (In hand 20k - 49k) based on experience].
  • Performance-based incentives.
  • Transport facility as per company policy.
  • Growth opportunities in international customer service.

Additional Information

  • Joining:

    Immediate / as per requirement
  • Mode:

    Work from Office

How to Apply:

No Virtual Rounds of Interview

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Spes Manning logo
Spes Manning

Consulting

New York

RecommendedJobs for You