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Branch - Operations - Incharge

5 - 10 years

5 - 10 Lacs

Posted:6 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Operations Management:Oversee and manage all aspects of daily branch operations Develop and implement efficient operational processes to improve productivity and reduce costs Monitor and analyze operational performance, identifying areas for improvement Customer Service : Ensure a high level of customer satisfaction by addressing inquiries, concerns, and resolving issues promptly Train and supervise staff to deliver excellent customer service Implement customer service standards and guidelines Team Leadership : Recruit, train, and supervise branch staff Set performance goals and conduct regular performance reviews Foster a positive and collaborative work environment Compliance and Risk Management : Ensure compliance with company policies, industry regulations, and legal requirements Implement risk management practices to safeguard the branch and its operations Financial Management : Monitor and manage branch budgets Work towards achieving financial targets and key performance indicators Provide financial reports to senior management Sales Support : Collaborate with the sales team to achieve revenue targets Implement strategies to cross-sell and upsell products or services Monitor sales performance and provide support as needed Communication : Establish effective communication channels within the branch and with other departments Communicate company policies, updates, and changes to the branch team Technology and Systems : Utilize and optimize technological tools and systems to enhance operational efficiency Stay updated on industry trends and advancements in technology

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Varuna Integrated Logistics
Varuna Integrated Logistics

Logistics and Supply Chain

Cityville

250 Employees

199 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Chief Operating Officer

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