Branch Manager

Job Title: Branch Manager

Location: Koramangala, Bangalore

Job Type: Full-Time (Mon to Sat) 10:00 AM to 7:00 PM.

Experience: 3 5 years

About Us:

Job Summary:

Key Roles & Responsibilities:

1. Sales Process Oversight:

• Oversee the complete sales cycle from customer greeting and product recommendation to negotiation and closing.

• Ensure team meets branch-level sales targets via daily tracking and corrective coaching

• Maintain and track stock levels; coordinate replenishment and manage dead/aged stock.

• Prepare daily/weekly reports on sales, transactions, and inventory for branch head.

2. Negotiation & Customer Engagement:

• Leverage advanced negotiation skills during gold valuation discussions to maximize margins.

• Handle customer grievances promptly and professionally to ensure satisfaction

3. Process & Compliance Management:

• Ensure strict adherence to SOPs, security protocols, stock handling, and transaction accuracy.

• Perform regular stock audits and ensure equipment (weighing scales, POS systems) is functional.

Qualification Requirements:

• Bachelors degree or diploma in any technology.

Work Experience:

• Education: Minimum graduate (preferable in Business, Commerce, or related fields)

• Experience: 35 years, with direct exposure to gold buying, jewelry retail, or precious metal trading

• Communication & Language: Excellent English, Kannada

Skills Required:

• Strong leadership and team management

• Proficiency in negotiation and customer engagement

• Analytical skills for sales and stock reporting

• Familiarity with SOPs, security protocols, and transaction processes