Job
Description
Key Responsibilities: Oversee the day-to-day functioning of the Rayagada branch, including front office, diagnostics, customer service, and administrative support. Manage and supervise branch staff including technicians, front office executives, nurses, and housekeeping. Ensure timely and accurate delivery of diagnostic and healthcare services. Drive branch performance in terms of patient footfall, revenue generation, and customer satisfaction. Maintain high standards of hygiene, safety, and compliance with healthcare regulations. Coordinate with doctors, visiting consultants, and internal departments to ensure smooth workflow. Handle patient queries, feedback, and resolve any service-related concerns professionally. Maintain inventory of consumables, medical supplies, and ensure equipment is well-maintained and functional. Implement and monitor standard operating procedures (SOPs) as per company and regulatory guidelines. Prepare and present daily/weekly/monthly operational and financial reports to the head office. Act as the key point of contact for local marketing, outreach camps, and corporate tie-ups in the Rayagada region. Required Skills and Qualifications: Bachelor’s degree in Healthcare Management, Science, or Business Administration. 4–6 years of healthcare experience, with at least 2 years in a branch management or operations role. Strong understanding of diagnostic center or clinic operations. Excellent communication, leadership, and team management skills. Proficient in Microsoft Office and hospital/diagnostic management software. Willingness to be based full-time in Rayagada and take full ownership of branch performance. Preferred Qualifications: MBA or PG Diploma in Hospital/Healthcare Management. Experience in NABL/NABH-accredited healthcare centers. Local language proficiency (Odia) will be an added advantage. Existing network with doctors, clinics, or corporates in Rayagada region preferre Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
