Branch Head

Muthoottu Mini Financiers Ltd. is a leading NBFC with a strong presence in gold loan and financial services. We are committed to delivering trust, transparency, and customer satisfaction through our extensive branch network across India.

Job Summary:

We are looking for a dynamic and result-oriented Branch Head to lead our branch operations. The ideal candidate will manage day-to-day activities, drive business targets, ensure customer satisfaction, and maintain operational compliance.

Key Responsibilities:

• Manage overall branch operations and ensure smooth functioning.
• Achieve sales targets in gold loans and cross-selling of financial products.
• Lead, motivate, and manage the performance of branch staff.
• Ensure high levels of customer service and resolve customer issues promptly.
• Maintain proper records, KYC, and ensure audit and compliance standards.
• Plan and execute local marketing and promotional activities.

Requirements:

• Graduate in any discipline
• 3+ years of experience in NBFCs/Banks in branch operations or sales roles.
• Strong leadership and people management skills.
• Good knowledge of gold loan operations and financial products.
• Proficiency in MS Office and basic computer applications.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Work Location: In person