Branch Development Manager

Work experience: Minimum 4-5 years preferably in the automobile/ ancillary industry

Minimum qualification: Graduate with good written and communication skills

Must possess a 2-wheeler for commute

· Managing sales and marketing operations thereby achieving increased sales/maximizing profit in assigned territory

· Initiating and developing relationships with key decision makers in target organizations for business development

· Formulating & devising competitive selling programs/strategies to improve the product awareness and enhance business growth. Customer Relationship Management

· Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.

· Attending to clients concerns & complaints and undertaking steps for effectively resolving them

· Interacting with the customers to gather their feedback regarding the products' utilities.

· Maintaining cordial relations with customers to sustain the profitability of the business.

Responsibilities

· Acquisition of new clients and ensuring continuous business from them.

· Managing relationship with existing accounts and taking out business from them.

· Maintaining regular contact with existing customer and provide customer satisfaction.

· Identify and penetrate into potential new business / customers to develop new accounts

· Evaluating customer requirements / potential.

· Providing alternative solutions proposals focused on customer's need

· Updating customers regularly on new product / services/ business offerings.

· Business Development

· Identifying & prioritizing prospect

· Final negotiations and finalizations of the orders.

· Manage proper Execution of the orders, handling complaints and ensure customer satisfaction.

· Client Objection & Grievance handling

· To ensure timely payment collections.

· Self-Motivated towards ensuring achievement of defined targets & proactively working towards keeping his customers happy to ensure repeat business.

· Facilitate co-ordination between sales, support and development teams to ensure the smooth execution of the orders.

· Generating the additional & new revenues from the existing customers by providing them new enhancements.

· Developing relations with the top corporate authorities

· Managing tenders from the prospective clients

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