Branch Collection Manager

As an employee at AVIOM India Housing Finance Private Limited, you will be part of a company that provides housing loans in rural and semi-urban areas. The company caters to both salaried and self-employed individuals, offering loans ranging from INR 50k to INR 5 Lakhs for purposes such as home extension, improvement, renovation, and building sanitation facilities. AVIOM focuses on borrowers with informal income and places a strong emphasis on women empowerment. Key Responsibilities: - Demonstrate a strong understanding of loan collection processes and techniques - Manage branch operations effectively - Communicate with customers and colleagues in a clear and professional manner - Maintain accurate data entry and record-keeping - Handle customer grievances promptly and provide satisfactory solutions - Utilize knowledge of the local area and its demographics to better serve clients - Proficiency in local languages is a plus for effective communication with customers Qualifications: - Strong understanding of loan collection processes and techniques - Experience in branch management and operations - Excellent communication and interpersonal skills - Proficiency in data entry and record-keeping - Ability to handle customer grievances and provide effective solutions - Knowledge of the local area and its demographics - Proficiency in local languages is a plus for effective communication with customers,