Posted:1 week ago|
Platform:
On-site
Full Time
- Design and deliver training modules on process knowledge, soft skills, communication, and tools
- Conduct onboarding and refresher training sessions
- Conduct role-plays and simulations to simulate real customer interactions
- Monitor and coach performance through call reviews and feedback
- Update training materials to reflect process changes and best practices
- Assess training effectiveness through metrics and feedback
- Collaborate with stakeholders to identify needs and align objectives
- Foster a learning environment that encourages continuous improvement
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
Veera steel
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