BPO SME Voice

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As the Trainer for the Pricing Operations Program, your role involves designing, developing, and delivering comprehensive training programs to new and existing employees within the Pricing Operations team. Your responsibility is crucial for ensuring that pricing specialists, analysts, and team members have the necessary knowledge, skills, and tools to execute pricing strategies effectively, utilize pricing systems efficiently, and adhere to operational best practices. The ideal candidate should possess a strong understanding of pricing concepts and operations. Key Responsibilities: - Conduct thorough training needs analyses within the Pricing Operations department to identify skill gaps and areas for improvement. - Collaborate with pricing operations managers, subject matter experts (SMEs), and stakeholders to understand operational workflows, system functionalities, and strategic objectives. - Ensure training content aligns with pricing policies, system functionalities, data analysis tools, and operational procedures. - Deliver engaging and interactive training sessions to diverse audiences using various methods. - Develop and implement methods to evaluate the effectiveness of training programs. - Stay current with industry best practices in pricing, pricing operations, and training methodologies. - Maintain accurate records of training attendance, completion, and evaluation results. Qualifications: - Education: Bachelor's degree in Business Administration, Finance, Economics, Marketing, Learning & Development, or a related field. - Experience: 2+ years of experience in a training role within a corporate environment. - Skills & Competencies: - Strong Understanding of Pricing Concepts. - Operational Acumen. - Exceptional Communication Skills. - Instructional Design. - Facilitation Skills. - Analytical Skills. - Problem-Solving. - Attention to Detail. - Adaptability. - Team Player. No additional details of the company were provided in the job description.,

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Cognizant

IT Services and IT Consulting

Teaneck New Jersey

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