BPO

Siyom Tvasta infra Private limited

0 years

0 Lacs

gurugram haryana india

Posted:3 weeks ago| Platform:

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Skills Required

support chat data communication crm management service

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time, on-site BPO role located in Gurugram. The role involves managing customer inquiries, providing support over calls, emails, and chat, and ensuring customer satisfaction by addressing and resolving their issues in a timely and professional manner. The candidate will be responsible for handling data entry tasks, maintaining records, and collaborating with team members to meet business targets.

Qualifications

Strong communication and interpersonal skills, both verbal and written
Experience with customer support, problem-solving, and relationship management
Proficiency in data entry, record-keeping, and multitasking
Basic technical skills, including familiarity with computers, CRM tools, and office software
Ability to work effectively in a fast-paced and team-oriented environment
Time management and organizational skills to meet deadlines
Previous BPO or customer service experience is a plus
A high school diploma or equivalent is required; further education qualifications are advantageous

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BPO