BPO Customer Support Executive

Company Description

VitalTech Solutions provides comprehensive technological, marketing, and talent solutions to help businesses harness innovation and achieve growth. With a commitment to supporting clients in reaching their strategic goals, VitalTech Solutions offers domain expertise and extensive industry experience. The company engages in interactive collaborations with clients to deliver quality services and cost savings, positioning itself as the go-to partner for competitive advantage and innovative solutions.

Role Description:

This is a full-time on-site role for a BPO Customer Support Executive located in Sahibzada Ajit Singh Nagar. The Customer Support Executive will handle daily tasks such as providing customer support, ensuring customer satisfaction, delivering online support, and managing customer service. Additionally, the role includes offering technical support to clients when required.

**LOOKING FOR PROFILES THOSE ARE LOCAL TO MOHALI/CHANDIGARH AND CAN JOIN IMMEDIATELY**

Requirements:

• Customer Support, Customer Satisfaction, and Customer Service skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team-oriented environment
• Prior experience in a BPO or customer support role is an advantage
• High school diploma or equivalent; a bachelor's degree is a plus
• Must be fine working in rotational shifts (day/night)
• Must be fine working from Mohali location (No Remote work)
• Must be an immediate joiner.