BPO Associate - International voice process

0 - 4 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Hello Everyone.......!

I'm Ashwini from wroots global Pvt Ltd HR ( 9036455354)

BPO Associate - International voice process

Requirements:-

- Excellent Communication in English.

- Freshers and Experienced are welcome to apply!!

- Immediate joiners only.

Key Responsibilities:

- Handle inbound queries from customers in a professional and friendly manner.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bangalore

- Shifts: General & Rotational Shift (5 days work /2 days off)

- Salary- Upto 5.5 LPA

- Immediate Joiners Only!!!!

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Wroots Global

Logistics and Supply Chain

Metropolis

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