Boutique Operations Manager – Female

IFA Design is a premium fashion boutique known for high-quality material selection, hand embroidery, and professional stitching services. Our goal is to provide a seamless customer experience and take the business to the next level with strong operations and team leadership.

Job Responsibilities:

• Manage day-to-day boutique operations including stitching, handwork, and customer service
• Coordinate with tailors, embroidery workers, and material suppliers
• Maintain inventory of fabrics, accessories, and finished orders
• Ensure timely delivery of customer orders with quality checks
• Handle walk-in clients, take measurements, and manage custom orders
• Supervise and train staff (cutters, tailors, handwork artists)
• Maintain cleanliness and organization in the boutique
• Record sales, orders, and staff work hours (basic reporting)
• Suggest design trends, customer offers, and improvements
• Take ownership to grow and scale the business professionally
• Manage boutique staff and material operations
• Ensure smooth workflow and customer service
• Handle inventory and day-to-day boutique management
• Take responsibility and ownership of business activities

Social Media & Online:

• Daily posting of Instagram, Facebook, and WhatsApp stories
• Share new materials, custom designs, and client deliveries
• Take photos/videos of boutique activities (basic content creation)
• Reply to online inquiries and coordinate online orders
• Help grow followers and digital branding

Goals / Objectives:

• Ensure 100% customer satisfaction with timely and quality delivery
• Build a responsible and motivated team
• Improve efficiency and reduce material wastage
• Increase monthly sales through better service and boutique presentation
• Help digitize records and bring structure to operations
• Ensure smooth operations and customer satisfaction
• Improve order delivery speed and product quality
• Increase online engagement and boutique visibility
• Build a strong team and positive work environment

Who We’re Looking For:

• Female candidate with strong leadership and multitasking skills
• Experience in boutique/fashion/store management preferred
• Good understanding of stitching, handwork, and boutique materials
• Confident communicator with basic knowledge of customer service
• Responsible, honest, and passionate about growing with the business
• Language: [Malayalam , English, Hindi,[optional:Kannada .]
• Job Type & Timing:
• Full-Time

Requirements:

• Minimum 1 year of experience in boutique/retail management or related field
• Strong organizational and leadership skills
• Ability to work with dedication and involvement
• Good communication and problem-solving skills

Benefits:

• Opportunity to work in a growing boutique brand
• Supportive work environment
• Career growth opportunities

Salary: Based on experience and skills (to be discussed during interview)

Apply now through Indeed and be a part of the IFA Boutique team!

Job Type: Full-time

Pay: ₹8,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

• Kasargod, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person