Billing Team Lead

About us:

At PadCare, we're on a mission to make hygiene sustainable. Founded in 2018, we have developed India's first patented sanitary napkin recycling technologyPadCareX.

But we're not just solving a waste problem, we're building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impactfor people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 -https://www.youtube.com/watchv=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

We are seeking a motivated and experienced Billing Team Leadto join our finance team. This leader will manage and mentor a team of billing professionals, overseeing the end-to-end billing cycle to ensure accuracy, compliance, and timely revenue collection. The ideal candidate will combine strong analytical skills with a proven ability to lead and develop a team.

Team Leadership & Management:

• Lead, mentor, and guide a team of billing professionals.
• Conduct performance reviews, set goals, and foster a collaborative team environment.
• Provide ongoing training to enhance team skills and knowledge.

Billing Operations & Oversight:

• Oversee the entire billing and accounts receivable cycle.
• Ensure accurate and timely invoice generation and dispatch.
• Resolve complex billing discrepancies and payment issues.
• Monitor accounts receivable to ensure timely collections.

Customer Relationship Management:

• Serve as a key point of contact for complex client billing inquiries.
• Collaborate with sales, operations, and customer success teams to resolve billing issues and improve client experience.
• Build and maintain strong relationships with key clients to ensure satisfaction and smooth payment processes.

Reporting & Process Improvement:

• Generate and present key billing reports to senior management.
• Analyze billing data to identify trends and process inefficiencies.
• Drive continuous improvement in billing processes and systems.
• Ensure compliance with GST and other relevant regulations.

What we're looking for:

• Bachelors degree in Commerce, Accounting, or Finance. 3-5 years of experience in billing, with a minimum of 1 years in a team lead or supervisory role.
• Proven leadership and team management skills.
• Deep understanding of the end-to-end billing cycle and accounting principles.
• Proficiency in accounting/ERP software (e.g., Tally, Zoho, Oracle) and Microsoft Excel.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of Indian tax regulations (GST).
• Culture Fit:Must align with PadCare's values Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.

Work Mode:

Why Join us:

• Compensation:

  Competitive salary in line with industry standards.

• Growth Path:

  Opportunity to scale into Sr. Billing Team Lead / Finance Manager as PadCare expands globally.

• Purpose With Impact:

  Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women's health, the environment, and sanitation workers dignity.

• Eco-Warrior in Action:

  Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords.

• Innovation Meets Heart:

  Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.

• Grow With Us:

  We're a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.

• A Culture That Cares:

  Work in a space where collaboration, inclusivity, and purpose aren't just valuesthey're how we roll every day