Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Role: Billing Analyst/Specialist Exp- 4-6 years Location- Gurugram Collaborate with Finance, Deal Desk, Sales, IT and our customers to ensure accurate and timely invoicing Manage incoming billing inquiries and collectability concerns - triage accordingly to Collections and Sales teams Help customers understand their bills, which vary with usage and plan type Communicate with customers via phone or email regarding billing questions and outstanding invoices Collaborate with Sales and other departments to resolve billing issues Ensure month end orders are invoiced timely to record in the correct period Assist with financial audits and other ad-hoc accounting projects as needed Assist with month-end, quarter-end, and year-end closing duties Partner with cross functional teams including Revenue Accounting teams, Finance, Tax, IT, Legal, GL Accounting. Support and ensure implementation of financial controls and system improvements Be a team player and be willing to take on ad-hoc requests Must have experience of working with Zuora. Required Skills: Minimum of 4 years experience with Billing processes Worked in billing process of SaaS product companies Excellent written and verbal skills Able to multitask and prioritize multiple projects Bonus points If you have experience with consumption/usage-based billing Experience with Salesforce, Zuora, NetSuite, Billing Platform etc Experience with implementation of new billing tools/transitions
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