623 Bi Publisher Jobs - Page 8

What kind of person are we looking for We are seeking a highly skilled and motivated Business Intelligence Assistant Manager to join us. The successful candidate will be responsible for overseeing data analysis, developing insights, and supporting business strategies through data-driven decision making. This role requires a strong background in BI analytics, excellent people managerial skills, and a deep understanding of fintech industry trends. What would you get if you worked with us You'll be closely working on problem statements and influencing decisions that impact 42 million merchants. While supporting merchant experience strategy & operations, youll own data visibility, dashboarding, insights & subsequent strategic decision making. By creating powerful narratives based on support data & ticket insights, youll help the merchant experience strategy & operations team to prioritize & achieve ambitious goals. What would you get to do in this role Be an integral part of the Merchant experience strategy team and define the critical metrics to understand MX performance. Monitor performance trends and do data analysis for any interventions done to improve merchant experience. Collaborate closely with the internal to merchant experience teams like process design, Product operations, operations, Automation, etc. to highlight problems/inefficiencies identified by right analytical problem statements. Own the entire insight generation and build narratives by working on deep, thorough analysis to provide unbiased answers on the identified problem statement. Also, come up with unidentified / unknown problem statements based on new data insights. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis Identify & help stakeholders prioritize improvement opportunities by co-owning experience & business metrics. Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical merchant experience metrics. Act like a business owner & leverage data to influence stakeholder decisions. Work with central analytics team to ensure that the dashboards are designed and built in a way that makes it easy for the teams to consume the data they need What do you need to have to apply for this position Minimum 3-5 years of analytics experience in relevant roles. Lead and mentor a team of data analysts, ensuring high performance and continuous development. Ability to manage multiple projects/BUs and priorities simultaneously. Present findings and insights to senior management and other stakeholders in a clear and concise manner. Collaborate with business units to understand their needs and provide data-driven recommendations to support strategic initiatives. Strong problem solving & analytical skills, followed by strong stakeholder management skills. Identify opportunities for process improvement and implement best practices in data analysis and reporting. Penchant for business & curiosity to understand how the product works Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage. Intuition for data and ability to handle big data sources. Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, Qlik Sense. Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis, is a pulse. Understanding of data-analysis languages such as R, Python and in core statistical concepts is good to have. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability, and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Shape solutions within Oracle Cloud based on key client requirements following Agile methodology. Configure and test applications to check that it meets business requirements. Work under a continued improvement culture, challenging ideas and finding solutions to problems. Good and Effective Communication skill to understand the requirement and articulate the solution Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Functional Expertise in Oracle Talent Management. Completed at least 4 full life cycle implementations of HCM Cloud projects with Talent Management in 2 projects. Identify functionality gaps and develop solutions to them. Should be responsible for functional solutions and implement the solution framework. Configure and test the applications as per business requirements Preferred technical and professional experience Excellent written and verbal interpersonal skills for coordinating across teams. Oracle Payroll, Oracle HCM, HCM Extract, BI Publisher. Certification in Cloud is an advantage

Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Science (Tech),MTech,MSc,MBA Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : 2+ years of PeopleSoft HCM Payroll and Benefits Techno functional talent Strong expertise in Payroll and Benefits module. Experience in Core HR, MSS, ESS modules would be appreciated. Hands on Expertise in technical Skills like App Designer, SQL, BI Publisher, App Engines, CI Hands on experience on Advanced technical skills like AWE (Approval Workflow Engines), App Packages and Online customizations. Expertise in Integration broker would be a plus Good communication, analytical skills, presentation skills Primary skillsPeoplesoft -Peoplesoft Human Capital Management (Peoplesoft HCM/ PS HCM) Preferred Skills: Technology-PeopleSoft-HCM Core

Job Description: We are looking for a highly skilled and experienced Senior Oracle Functional Consultant to join our dynamic team in Ahmedabad. The ideal candidate will have a strong background in Oracle Payroll, including extensive experience with Fast Formulas, and a proven track record of successful end-to-end implementations. Key Responsibilities: Lead and manage Oracle Payroll module implementations. Develop and maintain Fast Formulas for payroll processing. Collaborate with clients to gather requirements and design solutions. Conduct system testing and provide support during go-live. Troubleshoot and resolve functional issues in the Oracle Payroll module. Provide training and support to end-users. Requirements: Minimum of 5 years of experience in Oracle Payroll. Expertise in Oracle Payroll module with extensive Fast Formulas experience. Minimum of 2 end-to-end Oracle Payroll implementations. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes. Responsibilities: Compile and analyze support metrics for monthly reviews. Collaborate closely with client leads to drive continuous improvement. Manage small enhancements based on team capacity. Oversee quality assurance processes to ensure high-quality service delivery. Develop and maintain MIS reports and dashboards to provide insights into service performance. Conduct regular quality audits and identify areas for improvement. Ensure compliance with industry best practices and client procedures. Provide training and support to team members to enhance quality and performance. Must-Have: Strong analytical skills with experience in metrics-driven continuous improvement. Proven experience in quality assurance and MIS reporting. Excellent coordination and communication skills. Ability to work independently and manage multiple priorities. Strong problem-solving and analytical skills. Good-to-Have: Familiarity with Oracle EBS and/or Oracle Fusion Finance support metrics. Experience in using support management tools like ServiceNow. Knowledge of quality assurance frameworks and best practices.

We are seeking a highly skilled Workforce Compensation Expert with knowledge in Fast Formulas to join our esteemed team. As a key member of our consulting division, you will play a pivotal role in implementing and optimizing Fusion Workforce Compensation solutions for our clients. The ideal candidate will have extensive experience in Fusion Workforce Compensation and a good background in working with Fast Formulas. Responsibilities: Lead the design, configuration, and implementation of Fusion Workforce Compensation solutions for our clients. Utilize your expertise in Workforce Compensation Fast Formulas to develop and customize time calculation rules. Collaborate closely with clients to understand their business requirements and translate them into effective Workforce Compensation solutions. Conduct workshops, training sessions, and knowledge transfer sessions for clients and internal team members. Drive continuous improvement initiatives to enhance Workforce Compensation processes and maximize system efficiency. Provide guidance and support to clients throughout the implementation lifecycle, ensuring successful project delivery. Contribute to pre-sales activities, including solution demonstrations and proposal development, as needed. Stay updated on Oracle Workforce Compensation updates and enhancements, sharing knowledge with the team and clients. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 6 years of hands-on experience in Oracle Fusion HCM implementation and support. Working knowledge in developing and implementing Fast Formulas for Workforce Compensation. Experience with at least 2 end-to-end implementations of Fusion Workforce Compensation. Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members. Proven track record of delivering high-quality solutions in a consulting or clientfacing environment. Ability to work independently and as part of a team, with a focus on exceeding client expectations. Immediate joiners are preferred.

Position Overview: We are looking for an experienced Oracle Technical Resource with a minimum of 5 years of hands-on experience in HCM Extracts, BIP Reports, Dashboards, and Data Migration. The ideal candidate will have a strong background in Oracle technologies and will play a crucial role in managing and optimizing our data assets to support our business objectives. Responsibilities: Develop and maintain HCM Extracts to extract data from Oracle applications for reporting and analysis purposes. Design and customize BIP Reports to present data insights in a visually compelling and actionable format. Create interactive Dashboards to provide real-time visibility into key performance metrics and trends. Communicate with client and provide effective solutions. Lead data migration efforts, ensuring seamless transition of data between systems while maintaining data integrity and accuracy. Collaborate with cross-functional teams to gather data requirements, design solutions, and deliver high-quality outcomes. Provide technical expertise and guidance to internal teams on data management best practices and standards. Troubleshoot and resolve data-related issues in a timely manner, ensuring minimal disruption to business operations. Stay updated on emerging technologies and industry trends related to data management and reporting tools. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Minimum of 5 years of hands-on experience in Oracle technologies with a focus on HCM Extracts, BIP Reports, Dashboards, and Data Migration. Proficiency in Oracle tools such as BI Publisher, Oracle Analytics Cloud, and Oracle Data Integrator. Strong understanding of data migration methodologies and best practices. Experience in designing and developing complex reports and dashboards. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.

We are seeking a highly skilled Absence Management Expert with knowledge in Fast Formulas to join our esteemed team. As a key member of our consulting division, you will play a pivotal role in implementing and optimizing Fusion Absence Management solutions for our clients. The ideal candidate will have extensive experience in Fusion Absence Management and a good background in working with Fast Formulas. Responsibilities: Lead the design, configuration, and implementation of Fusion Absence Management solutions for our clients. Utilize your expertise in Absence Management Fast Formulas to develop and customize time calculation rules. Collaborate closely with clients to understand their business requirements and translate them into effective Absence Management solutions. Conduct workshops, training sessions, and knowledge transfer sessions for clients and internal team members. Drive continuous improvement initiatives to enhance Absence Management processes and maximize system efficiency. Provide guidance and support to clients throughout the implementation lifecycle, ensuring successful project delivery. Contribute to pre-sales activities, including solution demonstrations and proposal development, as needed. Stay updated on Oracle Absence Management updates and enhancements, sharing knowledge with the team and clients. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 6 years of hands-on experience in Oracle Fusion HCM implementation and support. Working knowledge in developing and implementing Fast Formulas for Absence Management. Experience with at least 2 end-to-end implementations of Fusion Absence Management. Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members. Proven track record of delivering high-quality solutions in a consulting or clientfacing environment. Ability to work independently and as part of a team, with a focus on exceeding client expectations. Immediate joiners are preferred.

Role & Responsibilities: Within the technical team and under the guidance of the Team Manager, you will: Be in charge of installing, configuring, and upgrading/patching the Product applications internally Handle and follow up technical issues (wide diversity and complexity) and perform corrective actions Interact actively with the functional and technical teams (including development and architecture) located around the globe Provide advice for choices and implementation of interfaces / surrounds (inbound, and outbound), including advice and support on how to develop client reporting Propose solutions to address client challenges Provide on call support (24x7) on rotation basis and weekend/holiday support Support in shifts on rotation basis Contribute towards the Technical Knowledgebase (preparation of documents / presentations on related topics) Provide training, guidance and support to client IT teams Job Description: Good skills in Oracle Fusion Middleware 11g /12c (Forms & Report, ADF, BI Publisher, Oracle Identify Management (OID/OAM)) Good skills in handling middleware vulnerabilities and security (CVE) related queries Excellent analytical and logical skills Ability to address problems with methodology Ability to anticipate client needs and be proactive Strong motivation to continuously increase quality and efficiency Good presentation and communication skills Autonomous, rigorous, and well organized Capability to work within a global team (spread across geographies) and interact with different teams Willingness to work in rotational shifts Quick learner and keen to learn SQL, PL/SQL and Oracle database and new technologies Good to have Knowledge of SQL, PL/SQL and Oracle database

Job Summary: We are seeking a skilled and experienced Oracle Fusion Technical Consultant to join our implementation team. The successful candidate will be responsible for designing, developing, and delivering technical solutions within Oracle Fusion, focusing on data integrations, workflow implementations, customizations, and extensions using technologies such as ADF, SOA, BPEL, and OIC. This role requires strong technical expertise to support end-to-end implementation projects and ensure alignment with business requirements. Roles and Responsibilities: Develop and implement data integrations and workflows within Oracle Fusion applications. Design and build customizations and extensions using ADF, SOA, BPEL, OIC, and work with Oracle Database version 19c. Perform data loading, migration, and conversions using FBDI templates and other tools. Develop and maintain reports and dashboards using OTBI and BI Publisher. Collaborate with functional consultants and business stakeholders to understand requirements and deliver technical solutions. Configure and manage components related to Business Units, Legal Entities, and Chart of Accounts. Ensure technical solutions are scalable, secure, and aligned with best practices. Required Skills and Qualifications: Hands-on experience working with Oracle SOA, BPEL, and OIC. Practical knowledge and use of FBDI templates for data loading and migration. Experience working with either SCM or CRM modules within Oracle Fusion. Strong understanding of data integration tools and processes. Proficiency in OTBI and BI Publisher for reporting needs. Experience in data migration and conversions in Oracle Fusion implementations. Knowledge of Business Units, Legal Entities, and Chart of Accounts configuration. Bachelor’s degree in Computer Science, Engineering, or a related field. Preferred Skills: Exposure to Oracle Application Development Framework (ADF). Familiarity with Oracle Database 19c. Oracle Fusion Cloud Application certification. Strong problem-solving skills, attention to detail, and effective communication abilities.

5 - 7 years of experience in Oracle HCM Cloud Functional Implementation experience on any two modules of Benefits, Compensation, Payroll Should have implemented atleast 3 end to end implementations on these modules Should be good at relevant fast formulas Experience in gathering requirments, build, documentation and testing Willing to work in a team

- As a Subject Matter Expert 1. Should have Strong Functional Experience (Configuration & Solution) in HCM Cloud Must Have Talent Management (Goal Management, Performance Management, Career Planning, Talent Review & Succession), ORC 2. Should have around 6 yrs experience in the mentioned modules 3. Good understanding of the HCM Business Processes. 4. Good experience in handling Clients on - , Solution, Support Issues, Demo 5. Good experience working on , Functional Design documents & End to end Functional Testing. 6. Understanding of Offshore Onsite Delivery model is an advantage. 7. Though not a complete Technical should be able to query the data for analysis/debug. 8. Generic a. Strong communication and Client Interaction skills. b. Should be an Active Team Player with a good attitude and aggressive mind set, c. Ability to learn quickly and deliver. 9. Experiencearound 6 years

5 - 7 years of experience in Oracle Cloud Technical Handson experience on BI Reports, OTBI Reports, Extracts and Fast Formulas Should have technical experience on Core HR, Benefits and OTL Willing to work in a team Experience in gathering requirments, build, documentation and testing

Work Requirements Minimum Bachelors Degree required with 6-8 years experience in Oracle EBS R12 1. 6+ years of experience with Oracle applications e-business suite (11i or R12) as a Techno Functional Consultant. 2. 6+ years of experience with SQL and PL/SQL and SQL tuning including SQL and PL/SQL development tools 3. 5+ years of experience with Oracle Forms and Oracle Reports 4. 5+ years of experience with XML/BI publisher 5. 2+ years of experience with Oracle Workflow Builder 6. 2+ years of experience with a Unix Shell scripting. Specific Work Preferences 1. Knowledge of general business operating principles. 2. Advanced troubleshooting skills 3. Ability to multitask and maintain composure when working with the business users. 4. Good Techno Functional knowledge of Order to Cash Process (O2C) and Procure to Pay process (P2P). 5. Technical expertise with solid understanding of underlying data flow and functionality in Oracle modules likes Inventory, Shipping Execution, Order Management, Purchasing, iProcurement, WIP and BOM. 6. Good technical and functional knowledge in Supply Chain modules. 7. Expertise in Forms Personalization and customization. 8. Knowledge of Oracle Application Framework (OAF) and ADF a plus. 9. Knowledge of Oracle Mobile Forms development is a plus 10. Knowledge of Application Object Library 11. Excellent analytical and problem-solving skills 12. Excellent verbal and written communication skills

We are seeking a highly skilled Oracle Time and Labor Expert with knowledge in Fast Formulas to join our esteemed team. As a key member of our consulting division, you will play a pivotal role in implementing and optimizing Fusion Time & Labor solutions for our clients. The ideal candidate will have extensive experience in Fusion Time & Labor and a good background in working with Fast Formulas. Responsibilities: Lead the design, configuration, and implementation of Fusion Time & Labor solutions for our clients. Utilize your expertise in Time & Labor Fast Formulas to develop and customize time calculation rules. Collaborate closely with clients to understand their business requirements and translate them into effective Time & Labor solutions. Conduct workshops, training sessions, and knowledge transfer sessions for clients and internal team members. Drive continuous improvement initiatives to enhance Time & Labor processes and maximize system efficiency. Provide guidance and support to clients throughout the implementation lifecycle, ensuring successful project delivery. Contribute to pre-sales activities, including solution demonstrations and proposal development, as needed. Stay updated on Oracle Time & Labor updates and enhancements, sharing knowledge with the team and clients. Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Minimum of 5 years of hands-on experience in Oracle Fusion HCM implementation and support. Working knowledge in developing and implementing Fast Formulas for Time & Labor calculations. Experience with at least 2 end-to-end implementations of Fusion Time & Labor. Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members. Proven track record of delivering high-quality solutions in a consulting or client-facing environment. Ability to work independently and as part of a team, with a focus on exceeding client expectations. Immediate joiners are preferred.

We are seeking a highly skilled and experienced OBIEE Consultant with over 5 years of expertise in OBIEE Reporting and RPD development, including at least 2 years working on BI 12c version The role requires strong SQL skills to write and debug scripts effectively The ideal candidate will have experience managing large-scale projects, with a solid understanding of project lifecycles and OBIEE security configurations Proficiency in OBIEE reporting, Informatica, and DAC is essential The consultant should be adept at accessing Informatica tools for log analysis and checking schedules in DAC The position demands strong problem-solving skills and the ability to work collaboratively within a fast-paced IT environment Immediate joiners are preferred for this remote opportunity Location : - Remote

We are seeking a highly skilled and experienced OBIEE Consultant with over 5 years of expertise in OBIEE Reporting and RPD development, including at least 2 years working on BI 12c version. The role requires strong SQL skills to write and debug scripts effectively. The ideal candidate will have experience managing large-scale projects, with a solid understanding of project lifecycles and OBIEE security configurations. Proficiency in OBIEE reporting, Informatica, and DAC is essential. The consultant should be adept at accessing Informatica tools for log analysis and checking schedules in DAC. The position demands strong problem-solving skills and the ability to work collaboratively within a fast-paced IT environment. Immediate joiners are preferred for this remote opportunity. Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote

ACL Digital is seeking an experienced MIS and Quality Lead to compile and analyze support metrics for monthly reviews, drive continuous improvement, and ensure high-quality service delivery for our Oracle Managed Services project. The role involves collaborating closely with client leads to manage small enhancements based on team capacity and oversee the quality assurance processes. Responsibilities: Compile and analyze support metrics for monthly reviews. Collaborate closely with client leads to drive continuous improvement. Manage small enhancements based on team capacity. Oversee quality assurance processes to ensure high-quality service delivery. Develop and maintain MIS reports and dashboards to provide insights into service performance. Conduct regular quality audits and identify areas for improvement. Ensure compliance with industry best practices and client procedures. Provide training and support to team members to enhance quality and performance. Must-Have: Strong analytical skills with experience in metrics-driven continuous improvement. Proven experience in quality assurance and MIS reporting. Excellent coordination and communication skills. Ability to work independently and manage multiple priorities. Strong problem-solving and analytical skills. Good-to-Have: Familiarity with Oracle EBS and/or Oracle Fusion Finance support metrics. Experience in using support management tools like ServiceNow. Knowledge of quality assurance frameworks and best practices.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Oracle Fusion HCM TechnoFunctional. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JDEdwards EnterpriseOne - Technical. Experience5-8 Years.

NOWGRAY is looking for Angular Developer Intern to join our dynamic team and embark on a rewarding career journey Designing and developing user interfaces using angularJS best practices. Adapting interface for modern internet applications using the latest front-end technologies. Writing JavaScript, CSS, and HTML. Developing product analysis tasks. Making complex technical and design decisions for AngularJS projects. Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services. Conducting performance tests. Consulting with the design team. Ensuring high performance of applications and providing support.

Functional knowledge Compensation and Equity area in Oracle HCM Techno-Functional Engineers core expertise in HCM extract,HCM API integration,HDL imports Oracle HCM Tech+Functional Coverage Hands-on expertise with Oracle HCM tools,experience with OIC

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle HCM Cloud Payroll Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with the latest industry trends and technologies to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.- Mentor junior team members, providing them with guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle HCM Cloud Payroll.- Strong understanding of payroll processing and compliance regulations.- Experience with application design and configuration in Oracle HCM Cloud.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration processes between Oracle HCM Cloud and other systems. Additional Information:- The candidate should have minimum 3 years of experience in Oracle HCM Cloud Payroll.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle HCM Cloud Payroll Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Payroll :Offshore Payroll LeadAs an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle HCM Cloud Payroll.- Strong understanding of payroll processing and compliance regulations.- Experience with application design and configuration.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with integration processes between Oracle HCM Cloud and other systems. Additional Information:- The candidate should have minimum 12 years of experience in Oracle HCM Cloud Payroll.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : OneStream Extensive Finance SmartCPM Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using OneStream Extensive Finance SmartCPM. Your typical day will involve collaborating with cross-functional teams and ensuring the delivery of high-quality solutions. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications using OneStream Extensive Finance SmartCPM.- Ensure the delivery of high-quality solutions that meet business process and application requirements.- Develop and maintain technical documentation, including design specifications, test plans, and user manuals.- Provide technical guidance and support to team members, ensuring adherence to best practices and standards.- Stay updated with the latest advancements in OneStream Extensive Finance SmartCPM and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Extensive experience in OneStream Finance SmartCPM.- Good To Have Skills: Experience in related technologies such as Hyperion, SAP BPC, or Oracle EPM.- Strong understanding of financial planning and analysis processes.- Experience in designing and implementing financial consolidation and reporting solutions.- Solid grasp of database concepts and SQL.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in OneStream Finance SmartCPM.- The ideal candidate will possess a strong educational background in finance, accounting, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Hyderabad office. Qualification BE