Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Bell Boy / Bell Attendant

LOCAL CANDIDATE OF GOA CAN ALSO APPLIED

IMMEDIATE JOINER PREFERRED TOO

Department: Front Office
Reports To: Front Office Manager / Bell Captain
Location: Hotel Lobby / Entrance Area

Job Summary:

The Bell Boy is responsible for welcoming guests, handling their luggage efficiently, escorting them to their rooms, and assisting with various guest requests to ensure a smooth and pleasant experience from arrival to departure.

Key Responsibilities:

  • Greet guests upon arrival with a warm and courteous manner.
  • Assist guests with loading and unloading their luggage.
  • Escort guests to their rooms and explain hotel facilities and room features.
  • Handle guests’ luggage during check-in and check-out.
  • Store and retrieve luggage in the luggage storage room when requested.
  • Deliver messages, packages, amenities, or items to guest rooms as needed.
  • Maintain the cleanliness and orderliness of the lobby and entrance area.
  • Assist in arranging transportation (taxi, shuttle, etc.) for guests.
  • Respond to guest queries and provide accurate local or hotel information.
  • Report any suspicious activities or items to the security or front office.
  • Ensure guest satisfaction by being polite, helpful, and attentive at all times.
  • Follow all hotel safety and security policies and procedures.

Qualifications and Skills:

  • Minimum 10th or 12th grade pass (preferred).
  • Previous experience in a hospitality environment is an advantage.
  • Good communication skills in English and local language.
  • Physically fit and able to lift and move heavy luggage.
  • Polite, well-groomed, and customer service oriented.
  • Willing to work in shifts, including weekends and holidays.

Working Conditions:

  • Standing for long hours.
  • Exposure to outdoor weather when assisting with arriving or departing guests.
  • Fast-paced environment during peak check-in/check-out times.

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Job Types: Full-time, Permanent, Fresher

Pay: ₹168,000.00 - ₹192,000.00 per year

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Fixed shift
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

Speak with the employer
+91 8956453904

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