Barista/All Rounder

Job Description – Barista Position

Title: Barista

Department: Food & Beverage / Café

Location: Chennai - Chetpet

Reporting To: Café Manager / Outlet Manager

1. Job Purpose:

The Barista is responsible for preparing and serving high-quality beverages, primarily coffee-based drinks, ensuring excellent customer service, maintaining cleanliness, and supporting daily café operations.

2. Key Responsibilities:Beverage Preparation:

• Prepare and serve coffee, tea, and specialty beverages (espresso, cappuccino, latte, frappes, etc.) according to company standards.
• Operate and maintain coffee machines, grinders, blenders, and other café equipment.
• Customize drinks based on customer preferences and dietary requirements.

Customer Service:

• Greet customers warmly and take their orders accurately.
• Provide product information and make recommendations based on customer taste.
• Ensure a positive guest experience by handling requests and resolving complaints politely.

Hygiene & Cleanliness:

• Maintain cleanliness of workstations, service counters, tables, and equipment.
• Follow food safety, hygiene, and sanitation standards at all times.
• Ensure proper storage and handling of ingredients.

Operational Support:

• Manage billing and operate POS systems for orders and payments.
• Refill stocks (coffee beans, milk, syrups, disposables, etc.) and monitor inventory levels.
• Assist in opening and closing duties of the café/outlet.

3. Qualifications & Skills:Education & Experience:

• High school/Diploma in Hospitality or equivalent.
• Prior experience as a Barista or in a café/restaurant is preferred (Fresher with a passion for coffee can also apply).

Skills Required:

• Knowledge of coffee brewing methods and beverage preparation.
• Good communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Basic knowledge of POS/billing systems.
• Attention to detail and customer-focused attitude.

4. Personal Attributes:

• Friendly, energetic, and well-groomed.
• Strong sense of responsibility and punctuality.
• Team player with a positive attitude.
• Willing to learn and adapt.

5. Work Environment & Schedule:

• Flexible to work in shifts, weekends, and holidays.
• Physical ability to stand for long hours and handle equipment.

Job Types: Full-time, Part-time, Permanent

Pay: ₹10,183.35 - ₹21,000.00 per month

Expected hours: 35 per week

Benefits:

• Flexible schedule
• Leave encashment
• Provident Fund

Work Location: In person