Banquet Manager

1. Event Planning & Coordination:

• Serve as the primary point of contact for clients from the initial booking stage through to post-event follow-up.
• Conduct detailed site tours and consult with clients to understand their vision, budget, and requirements.
• Collaborate with clients and the culinary team to design bespoke menus, beverage packages, and event layouts.
• Prepare, distribute, and manage detailed Banquet Event Orders (BEOs) and function contracts, ensuring all departments (Culinary, F&B Service, Housekeeping, A/V, Security) are aligned.
• Coordinate with external vendors (event management companies, photographers, decorators, DJs, etc.) to ensure seamless integration of services.

2. Operational & Staff Management:

• Lead, train, schedule, and motivate the banquet staff (servers, setup crew) to deliver the highest standard of service.
• Oversee the physical setup of events, including room configuration, table settings, audio-visual equipment, and floral arrangements, ensuring adherence to BEO specifications.
• Manage all on-site event operations, acting as the go-to problem-solver for any issues that arise before, during, or after an event.
• Conduct pre-event briefings with staff to review event details, roles, and service standards.
• Ensure all banquet areas, including the hall and lawn, are maintained to the highest standards of cleanliness and presentation.

3. Financial & Administrative Duties:

• Assist in developing and managing the annual banquet department budget.
• Control event costs, including labour, supplies, and equipment, to maximize profitability without compromising quality.
• Prepare and present accurate event billing and invoices, ensuring all charges are correctly captured and communicated to the accounting department.
• Manage inventory for banquet supplies, including linens, crockery, cutlery, glassware, and small wares.
• Collect and analyse client feedback to continuously improve service quality and event offerings.

4. Sales & Business Development:

• Work closely with the Sales and Marketing team to promote the resort’s banquet facilities and convert leads into confirmed bookings.
• Develop creative event packages and concepts tailored to our target markets of weddings, corporate meetings, and day-outs.
• Build and maintain strong relationships with corporate clients, wedding planners, and local businesses to generate repeat and referral business.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,435.66 per month

Benefits:

• Food provided

Work Location: In person