Posted:1 month ago|
Platform:
Work from Office
Full Time
Role: Back End Operations -US Health Insurance
Work Location: 2-15+ years' work experience in back-office US Health Insurance/Retirement pension domain /BFSI can apply
Location: Wipro Elcot SEZ, Survey No. 602/03, Elcot Sez, Shollinganallur, Chennai, Tamil Nadu
Shift Timing- 5.30pm to 3am
Cab Facility- One way drop
Work from Office: From Day 2 Onwards (Work from office )
Permanent work profile with Wipro
Education - B.com, BA, BBA, Any B.sc (graduates only)/ NO BE/B TECH will be eligible for this hiring
Job Summary
Strong understanding of client plan provisions/product & processing guidelines and SLA metrics
Able to manually perform Benefit processes and complex tasks/calculations that require plan knowledge, analysis, and interpretation
Research complex Benefits issues and formulates resolutions/ recommendations by analyzing fact patterns and applying plan provisions and best practices
Resolve tasks in accordance with due dates and ensure process is well documented
Create adhoc reports as required to support client service delivery functions
Provide day-to-day client and third party administrator contact for participant processing inquiries
Participate & contribute in daily huddles and status meetings
Document task/ workflow analysis and comments in a concise, effective manner such that it can be easily understood by participant
Wipro
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