Backend Operations Openings@ Wipro-UK Shift

Wipro Ltd. is a leading provider of benefits administration, Financial Solutions and cloud-based HR solutions. We enhance work and life through our service, technology and data. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health Administration

Application Link -https://forms.office.com/r/gw3FzusCzq

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Role (Back End Operations)

Experience : 0-4 YEARS

Cab Facility : Cab Drop will be provided within hiring zonal areas

Shift Timing : 1.30pm to 11pm IST (Only Uk shift /Mon-Fri)

Work Model : Work from Office 5DAYS

Only Immediate Joiners who can join us by before 1st Dec

Education : Graduate

Work Location- GGN/Noida

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Job Role & Responsibilities:

• The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
• Consulting Skills, Client Knowledge And Client Service:
• Prioritizes work as required in order to effectively respond to client needs
• Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
• Ensures knowledge of client plan provisions and supporting documentation is current and updated
• Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
• Participates & contributes in daily huddles and status meetings
• Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
• Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
• Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
• Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
• Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures .

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Communication and Excellence:

• Excellent communication skills (Verbal, written and listening ability).
• Shares information and write and speak concisely
• Excellent understanding of the organization's goals and objectives.
• Takes ownership and responsibility for work assigned.
• Highly Self Motivated and a team Player