Backend Executive

0 - 4 years

0 - 1 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

*Customer Support Executive Job Description:*

A Customer Support Executive provides assistance and resolves issues for customers, ensuring their satisfaction and loyalty.

*Key Responsibilities:*

1. Respond to customer inquiries via phone, email, or chat

2. Resolve customer complaints and issues promptly

3. Provide product information and support

4. Escalate complex issues to senior support teams

5. Maintain accurate records of customer interactions

*Requirements:*

1. Excellent communication and problem-solving skills

2. Strong customer service orientation

3. Ability to work in a fast-paced environment

4. Previous experience in customer support is often preferred

*Industry:* Telecom, e-commerce, software, and more. CV share WhatsApp 93159 87720

  • Manage backend operations with focus on customer support & spare parts sales.
  • Provide after-sales service & advice for automobiles, including four wheelers & two wheelers.

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Avani Consulting

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