Backend Coordinator

2 - 5 years

3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

•Coordinate with service center staff, engineers, and managers to ensure uniform practices across regions.
•Standardize documentation, reports, and formats for customer handling, repairs, spare parts, and escalations.

Required Candidate profile

•Provide training and guidance to service teams on updated policies, best practices, and process compliance•Collaborate with cross-functional teams (Quality, Operations, Customer Care) for alignment

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