Back Office Sales Executive

Job Title: Back-Office Sales Executive
Department: Sales & Marketing
Employment Type: Full-Time

Job Summary

We are looking for a proactive and result-oriented Back-Office Sales Executive to support the sales team through calling activities, lead management, and customer coordination. The role involves handling B2B inquiries from online platforms, following up with potential customers, maintaining CRM data, and achieving assigned sales targets.

Key Responsibilities

• Make outbound sales and follow-up calls to prospective and existing customers
• Handle and respond to inquiries received from B2B platforms such as IndiaMART, Trade India, Just dial, etc.
• Generate new leads through calling, online platforms, and internal data
• Regularly follow up with leads to convert inquiries into orders
• Maintain and update customer and lead data in CRM or Excel
• Coordinate with the sales, dispatch, and accounts teams for order processing
• Build and maintain strong customer relationships
• Prepare daily call reports, lead status reports, and sales updates
• Achieve monthly and quarterly sales targets
• Resolve customer queries and provide product or service information
• Support the sales team with quotations, order confirmations, and documentation

Required Skills & Competencies

• Good communication and calling skills
• Basic knowledge of sales processes and CRM systems
• Ability to handle multiple leads and follow-ups efficiently
• Customer-focused approach with negotiation skills
• Basic computer knowledge (MS Excel, Email, CRM tools)
• Target-driven and self-motivated attitude

Qualification & Experience

• Education: Graduate
• Gender preference: Female above 30 years of age
• Experience: 0–3 years in back-office sales

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person