Back Office Executive

About Us

Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the worlds fastest-growing brands scale

smarter, work faster, and deliver better serviceevery time.

Were not your typical outsourcing company. We believe great service is built on two things: smart tech and even smarter people. From our proprietary AI tools like MBIUS to our collaborative, people-first culture, we give our teams the tools, training, and trust they need to

make an impact.

If you want to be part of a forward-thinking, fast-moving, and inclusive global team that values

both results and relationships, youll feel right at home here.

Position Overview

This role focuses on online data research, accurate information extraction, and preparing structured scribe files in internal tools. It requires strong attention to detail, consistent quality, and meeting daily productivity goals, along with clear communication and proactive issue

escalation.

Key Responsibilities

Core Functional Responsibilities

• Search Google/web pages to identify source data as per defined parameters.
• Extract required fields and parameters from source files with accuracy.
• Prepare scribe files in the specified format and update data in Google Sheets/CRM tools
• Meet daily productivity, quality standards, and KPIs.
• Ensure all work delivered is error-free.

General & Cross Functional Responsibilities

• Maintain clear, proactive communication in both verbal and written formats.
• Demonstrate familiarity with online food delivery apps and chains.
• Escalate anomalies, discrepancies, or uncertainties to the Team Leader promptly.

Skills & Qualifications

Essential:

• Graduate from any discipline (or pursuing masters).
• Freshers eligible.
• Basic English proficiency (Listening/Reading/Writing/Speaking Intermediate).
• Strong attention to detail.
• Good command of Google Sheets, Docs, and Forms.
• Basic mathematical skills (addition, subtraction, multiplication, division).
• Cognitive ability and willingness to learn.
• Effective communication skills.
• Discipline, teamwork, and adaptability to changing shifts.

What We Offer

• Comprehensive Training:

  Tools, resources, and ongoing support for your success.

• Work Mode:

  Hybrid

• Collaborative Culture:

  A people-first environment valuing diversity, inclusion, and teamwork.

• Global Impact:

  Partner with leading global brands to deliver exceptional results.

• Perks and Benefits:

  Provident Fund & Health Insurance

Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.