Back Office Executive

A Front Office Executive is the first point of contact for visitors and callers, responsible for managing the reception area and providing administrative support. Key duties include greeting guests, answering phones, directing calls, managing the reception area, and handling mail and deliveries. They also assist with tasks like scheduling appointments, maintaining records, and ordering office supplies.  Key Responsibilities: Guest Relations: Greeting and assisting visitors, providing a positive first impression of the organization.  Communication: Answering phones, taking messages, and directing calls to the appropriate personnel or department.  Administrative Support: Managing the reception area, handling mail and deliveries, and maintaining office supplies.  Record Keeping: Maintaining files, updating records, and potentially assisting with basic data entry.  Scheduling: Assisting with scheduling appointments, meetings, and travel arrangements.  Required Skills: Communication Skills: Excellent verbal and written communication skills are essential for interacting with visitors, answering phones, and relaying information.  Customer Service Skills: Providing a positive and helpful experience for all visitors and callers.  Organizational Skills: Managing the reception area, handling mail and deliveries, and maintaining records requires strong organizational abilities.  Multitasking: Front Office Executives often juggle multiple tasks simultaneously, such as answering phones, greeting visitors, and managing mail.  Technical Proficiency: Basic computer skills, including using email, word processing software, and potentially other office-related applications.  Professionalism: Maintaining a professional demeanor and appearance is crucial for representing the organization.