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Newton Software Pvt Ltd
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Back Office Executive

Back Office Executive

Newton Software Pvt Ltd

0 years

1 - 4 Lacs

Pune

Posted:9 hours ago| Platform: GlassDoor logo

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Skills Required

support reports chat processing crm resolve scheduling training development excel power presentation service

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Provide administrative support to the sales team, including preparing sales documents, reports, and presentations.
Respond to customer inquiries via email, and chat, providing accurate information about products and services.
Helping in creating media plans and managing vendor partners.
Assist in processing sales orders and maintaining accurate customer records in our CRM system.
Handle customer complaints and resolve issues in a timely and professional manner.
Maintain knowledge of our products, services, and promotions to effectively assist customers.
Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars.
Participate in training sessions and professional development to enhance skills and knowledge.

Qualifications:

Advance Excel and Basic Power Point Presentation knowledge
Female with career gap are also welcome.
Candidates from Advertising industry (Preferred but not mandatory).
Excellent organizational skills and attention to detail.
Problem-solving skills and a customer-centric attitude.
Proven experience in customer service or sales support role.
Ability to work independently and as part of a team in a fast-paced environment.

Job Types: Full-time, Fresher

Pay: ₹16,438.84 - ₹37,127.76 per month

Benefits:

Food provided

Schedule:

Day shift
Morning shift

Supplemental Pay:

Yearly bonus

Education:

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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