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Back Office Executive

Back Office Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Impact Deals

2 - 31 years

2 - 3 Lacs

tukoganj indore

Posted:1 day ago| Platform: Apna logo

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Skills Required

service logistics support crm reports

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview: We are looking for a dynamic and detail-oriented Customer Coordinator to serve as a key point of contact between the company and its clients. The ideal candidate will be passionate about providing excellent customer service, skilled at managing communications, and adept at coordinating with internal teams to ensure customer satisfaction. Key Responsibilities: Serve as the primary liaison for customer inquiries via phone, email, and in-person interactions Coordinate with internal departments (sales, logistics, technical support, etc.) to address customer needs Track and manage customer orders, service requests, and complaints to ensure timely resolution Maintain detailed and up-to-date customer records in CRM systems Assist in creating reports and analyzing customer trends and feedback Contribute to improving customer service procedures and standards

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Back Office Executive