Back Office Executive (Female candidates only)

Location : (Goregaon - east) Mumbai
Experience: 1 - 1.5 yearsNumber of opening : 1Salary: Depends on ExperienceJob Title: Back Office Executive

1. Administrative Support:

o Maintain and update customer and service records.

o Prepare and manage quotations.

2. Coordination:

o Coordinate between clients, field technicians, and sales teams.

o Schedule maintenance and installation work.

o Track complaints and service requests and assign them to relevant technicians.

3. Data Management:

o Maintain inventory records of spare parts and consumables.

4. Communication:

o Respond to client inquiries via email or phone.

o Follow up On service feedback, and document submissions.

5. Reporting:

o Prepare daily, weekly, and monthly reports for service performance, pending calls, and team productivity.

o Assist in audit preparation and compliance documentation.

6. Support to Field Operations:

o Help technicians with route planning and job scheduling.

o Ensure proper documentation is sent to site teams before project execution.

Handle day-to-day administrative tasks
Manage documentation and records efficientlyAnswer phone calls and provide support to the teamUpdate and maintain internal databasesAssist with report generation and other office operationsCoordinate meetings, schedules, and appointments

Skills & Qualifications:
Proven experience in back-officeStrong organizational and multitasking abilitiesExcellent communication skillsProficiency in good computer knowledge and MS office

Benefits - PF \ Company sim-card

Female candidates only, as per the job requirements

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund

Work Location: In person