B2B Client Billing Specialist

The Client Billing Specialist at Truein will serve as the primary point of contact for client billing inquiries, ensuring timely and professional responses through various communication channels. You will be responsible for maintaining accurate records of billing and collection activities, utilizing billing and accounting software to streamline processes and ensure invoice accuracy. Confidentiality of client financial data and adherence to best practices in billing and collections are paramount in this role. Staying informed about industry standards in client billing practices is essential to provide the best experience possible. To excel in this role, you should have 1-4 years of experience in billing, client servicing, customer support, or collections. A Bachelor's degree in Business, Commerce, or a related field is preferred. Exceptional verbal and written communication skills, strong customer service orientation, and the ability to manage multiple client accounts in a fast-paced environment are crucial. Proficiency in billing software, Microsoft Excel, and excellent problem-solving and negotiation skills are required. Attention to detail, accuracy in managing financial data, and the ability to work independently and collaboratively within a team are key attributes for success. Experience with accounting or billing software and prior customer-facing roles at a growth-stage startup are advantageous. As a Truein team member, you will receive a competitive compensation package and benefits, opportunities to work closely with founders, and contribute significantly to a fast-growing startup. The company offers a dynamic and collaborative work environment that values ownership, learning, and growth. If you are seeking a role at a purpose-driven, high-growth startup, email your resume to teamup@truein.com. Truein is an equal opportunity employer that celebrates diversity and is dedicated to fostering an inclusive environment for all employees.,