B2B Client Billing Specialist (SaaS)

The Client Billing Specialist position at Truein, a fast-growing B2B SaaS product company located in Baner, Pune, offers an exciting opportunity for individuals with 1-4 years of experience in billing, client servicing, customer support, or related fields. As the primary point of contact for client billing inquiries, you will play a crucial role in ensuring timely and professional responses to clients via email, phone, and other communication channels. Your responsibilities will include maintaining accurate billing records, utilizing billing software for streamlined processes, and staying informed of industry standards to provide the best client experience possible. To excel in this role, you must possess exceptional verbal and written communication skills, a strong customer service orientation, and the ability to manage multiple client accounts effectively. A Bachelor's degree in Business, Commerce, or a related field is preferred. Proficiency in billing software, Microsoft Excel, and other relevant tools is required, along with strong problem-solving and negotiation skills focused on client satisfaction and timely collections. Attention to detail and accuracy in managing financial data are essential, as well as the ability to work independently and collaborate effectively within a team. This role offers a competitive compensation package and benefits, along with opportunities to work closely with founders and make a significant impact in a fast-growing startup. Truein values ownership, learning, and growth, providing a dynamic and collaborative work environment for employees. If you are seeking a purpose-driven role in a high-growth startup, we encourage you to apply by sending your resume to teamup@truein.com. Truein is an equal opportunity employer that celebrates diversity and is dedicated to creating an inclusive environment for all employees. Join us on our mission to bring transparency and controls to the time & attendance process with Face recognition and AI technologies.,