Axway Administrator / EDI / MFT

Responsibilities

He/She will be responsible for

• Administrate and manage all the components of variety of MFT tools licensed in Cotiviti Environment
• Works with internal and external customers to configure and troubleshoot file transfers.
• Daily monitoring of the system health and resolving the critical issues in Jira within SLA times.
• As a Senior Analyst, help the Analysts and Junior Analysts on the operational improvements and Critical issues.
• Implement proper security certificates for file transfer protocols and well versed with file Encryption/Decryption notions.
• Monitors the performance of the tools and resolves operational problems.
• Work with vendor, client, internal businesses, client service managers to collaborate on new implementations and/or issues troubleshooting
• Coordinating the installation of softwares on Linux/windows platforms and performing software patches upgrades.
• Work independently with minimal supervision.
• Identify and implement new processes and best practices.

Qualifications

• Minimum 4 years of experience in Designing, Administrating and supporting different MFT solutions
• Working knowledge of Software installations/setup/configuring the vendor softwares in on Prem and cloud environment
• Working knowledge of Linux and Windows operating environments and basic network concepts.
• Should be comfortable in any of the scripting languages Python/Shell Scripting/Powershell scripting to automate the daily tasks.
• Highly focused on following the security procedures.
• Experience in a 2nd level of operational support role
• Experience working with security certificates for encryption/decryption and authentication.
• Experience monitoring and resolving file transfer issues.
• Proficient documentation skills; able to fully document operational requirements, proposed solutions, processes, and data flows effectively
• Excellent written and Verbal communication skills
• Axway Secure Transport Admin certification is preferred but not Mandatory
• Working knowledge on other MFT tools like GlobalScape/IBM Connect Direct will be an added advantage