AVP-Sales and Operations

As a Sales and Business Development professional in facility management services, your primary responsibility will be to identify and pursue new business opportunities. You will engage with potential clients to showcase our services, negotiate contracts, and secure sales. Building and nurturing long-term client relationships will be crucial for driving repeat business and ensuring client retention. To cater to client needs effectively, you will be required to prepare customized proposals, tenders, and service agreements. Collaboration with the marketing team is essential to devise sales strategies and campaigns for achieving business goals. In the realm of Operations Management, you will play a pivotal role in overseeing the daily operations of facility management services. Your focus will be on ensuring the seamless execution of contracts while upholding high-quality service standards. It will be your responsibility to lead service teams, ensuring that they are well-trained, equipped, and motivated to deliver effectively. Monitoring service performance through key performance indicators (KPIs) and providing regular operational reports will be part of your routine. Your adeptness at troubleshooting and resolving operational issues will be instrumental in maintaining client satisfaction and operational efficiency. If you possess knowledge in Security Operations, your role will extend to supervising and supporting security services within facility management. Your duties will encompass ensuring the adherence to security regulations and industry standards. Developing and implementing security protocols, staffing schedules, and training programs will be essential components of your responsibilities. In terms of Team Collaboration, you will work closely with various departments such as HR, Finance, and Marketing to align on company objectives and streamline operations. Your involvement in recruitment, training, and performance management of team members will be vital. Additionally, your insights and contributions towards enhancing operational efficiency and service quality will be highly valued for the overall growth and success of the organization.,