AVP- Business Process Reengineering

PRINCIPAL ACCOUNTABILITIES: -

BPR Planning and review

• Scan the organizational processes, identify gaps at granular level and generate ideas for themes aligned with organizational vision and objectives to be put up to management for AOP and LRP discussions.
• Lead sessions with business stakeholders to understand business processes, business requirements, business rules, data and systems to formulate business solutions.
• Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.
• Creation of Business Process Reengineering (BPR) strategy

Project Management

• Lead & review project plans, identify and align key project stakeholders, undertake resource identification and allocation across functions for the projects.

Data Analysis & Review

• Analyze the data from the current process where available else set a measurement system to gather data form the process; Review the data gathering process undertaken by the team.

Process Mapping & Benchmarking

• Analyze the as-is process; Evaluate and understand the system implications and requirements; benchmark process with the industry and conduct extensive analysis.
• Generate ideas, propose alternatives for solution along with other functional/ business stakeholders to drive process efficiency and effectiveness; Put up to the stakeholders to seek approval.
• Determine approach for implementation of the solution and seek involvement from relevant stakeholders such as IT, function teams, etc. for the process change.
• Monitor the change post implementation to ensure change is stabilized and benefits are accrued.
• Review the benefits agreed on and delivered post implementation and provide BPR sign off and put up the functional team for sign off.

Stakeholder Management:

• Collaborate & align with stakeholders & cross functional team to create & implement the best practices in reengineering projects.

Team Management

• Participate in selection process to identify the right talent for the team and prepare succession plans
• Motivate, engage and retain key talent in the team
• Establish individual performance expectations and evaluation metrics, and regularly review individual performance
• Identify and create development opportunities for team members to enhance functional knowledge
• Guide the team to execute projects until closure across the various stages of the projects
• Resolve escalated issues faced by the team and remove roadblocks to ensure smooth execution of projects