2260 Assurance Jobs - Page 45

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process PerformanceMeet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Project Management. Experience5-8 Years.

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clients/ project requirements Do 1. Design and Develop solutions as per clients specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % 2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Microsoft Power Platform for M365. Experience5-8 Years.

Job Summary Seeking a WAF Management and Governance Lead to oversee the security, operational integrity, and compliance of Web Application Firewall (WAF) systems. The ideal candidate will be responsible for ensuring robust protection against web-based threats, optimizing security policies, and governing WAF implementations across enterprise environments. WAF Administration Lead the deployment, configuration, and ongoing management of Web Application Firewall solutions. Security Policy Development Define, implement, and refine WAF rulesets to mitigate risks such as SQL injection, cross-site scripting (XSS), and other web threats. Governance & Compliance Ensure WAF policies align with regulatory and industry security frameworks (e.g., OWASP, PCI-DSS, GDPR). Threat Monitoring & Mitigation Collaborate with cybersecurity and internal teams to analyse threat patterns and adjust WAF settings for optimal protection. Performance Optimization Evaluate WAF impact on application performance and optimize configurations without compromising security. Incident Response Support investigation and response to security incidents related to web applications. Stakeholder Collaboration Work with IT, security, and application development teams to integrate WAF security seamlessly. Reporting & Metrics Establish key security performance indicators and provide regular governance reports. Experience 9+ years in web security, including WAF deployment and governance. Technical Expertise Hands-on experience with leading WAF platforms (e.g., AWS WAF, F5, Cloudflare WAF, Akamai Kona Security). Security Knowledge Strong understanding of OWASP top 10 threats, secure coding practices, and web security protocols. Knowledge of DevSecOps practices and security automation. Compliance Awareness Familiarity with regulatory requirements impacting web security governance. Communication Ability to convey security risks and technical details to non-security stakeholders effectively. Certifications such as CISSP, CEH, CCSP, AWS Security Specialty or equivalent. Experience in DevSecOps, automation, and integrating WAF into CI/CD pipelines. Knowledge of cloud security architectures and API security governance. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Mandatory Skills: Quality Assurance. Experience3-5 Years.

Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provideconstructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop theirprofessional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagementwithin the team Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills Mandatory Skills: SAP Basis HANA Admin. Experience8-10 Years.

Role Quality Assurance Consultant Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc. - Ensure all process metrics are met. - Lead quality report and dashboards. - Support in SOP and VSM creation. Mandatory Skills: Quality Management. Experience5-8 Years.

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clients/ project requirements Do 1. Design and Develop solutions as per clients specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % 2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Delivery(RPA). Experience1-3 Years.

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clients/ project requirements Do 1. Design and Develop solutions as per clients specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % 2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Delivery(RPA). Experience3-5 Years.

Role Purpose The purpose of this role is to design, develop and troubleshoot solutions/ designs/ models/ simulations on various softwares as per clients/ project requirements Do 1. Design and Develop solutions as per clients specifications Work on different softwares like CAD, CAE to develop appropriate models as per the project plan/ customer requirements Test the protype and designs produced on the softwares and check all the boundary conditions (impact analysis, stress analysis etc) Produce specifications and determine operational feasibility by integrating software components into a fully functional software system Create a prototype as per the engineering drawings & outline CAD model is prepared Perform failure effect mode analysis (FMEA) for any new requirements received from the client Provide optimized solutions to the client by running simulations in virtual environment Ensure software is updated with latest features to make it cost effective for the client Enhance applications/ solutions by identifying opportunities for improvement, making recommendations and designing and implementing systems Follow industry standard operating procedures for various processes and systems as per the client requirement while modeling a solution on the software 2. Provide customer support and problem solving from time to time Perform defect fixing raised by the client or software integration team while solving the tickets raised Develop software verification plans and quality assurance procedures for the customer Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency Deploy programs and evaluate user feedback for adequate resolution with customer satisfaction Comply with project plans and industry standards 3. Ensure reporting & documentation for the client Ensure weekly, monthly status reports for the clients as per requirements Maintain documents and create a repository of all design changes, recommendations etc Maintain time-sheets for the clients Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Design and develop solutions Adherence to project plan/ schedule, 100% error free on boarding & implementation, throughput % 2. Quality & CSAT On-Time Delivery, minimum corrections, first time right, no major defects post production, 100% compliance of bi-directional traceability matrix, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Embedded and System Software. Experience3-5 Years.

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process PerformanceMeet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: Delivery(RPA). Experience5-8 Years.

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Defined Benefit (DB) Tech. Experience5-8 Years.

Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits. Drive training within the account to ensure process quality is maintained Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap conduct monthly trainings based on the error types identified in the process audits Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates Develop the training reports and share with the key stakeholders including the client twice a week. Support the incoming new process For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Process PerformanceMeet quality parameters in the account Trainings conducted Timeliness in reporting2.ComplianceAudit reports Compliance in audits3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: L&P Policy Acquisition & Servicing. Experience5-8 Years.

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Defined Benefit (DB) Tech. Experience3-5 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Health Batch. Experience3-5 Years.

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equivalent, manages teams of consultants/work streams and quality assures other work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for work stream budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from clients Decisive and directive delivery focus with a can do attitude , demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff , build trust and confidence through focus on quality and delivery Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells laterally and vertically when operating. Regularly identifies leads and converts them into opportunities and proposals Builds relationships and has an effective network of client contacts at buying level. Leads marketing and prospecting activities to populate the sales funnel for specified accounts Regularly participates in sales meetings. Builds relationships with client managers, applies competitive intelligence to further Wipro footprint in accounts Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate Contributes and leads RFP/RFI efforts by leveraging Wipros global footprint and end to end consulting capability Consistently plays a key role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits Thought Leadership Develops insight and develops point of view into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels. Leads assignment thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study. Responsible for ensuring use in sales Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Ensures the team leverages IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Proposes new service offerings/capabilities Contribution towards go-to-market solutions to deliver tangible business outcomes or breakthrough in industry segment Coaches and mentors junior consultants Monitors and curtails talent attrition Drives engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored Client solutions with desired impact Demonstrates value by identifying and following through on innovation and thought leadership opportunities Creates reusable IP/assets and makes self visible as a thought leader Deliver Strategic Objectives Parameter Description Measure(Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Lead end-to-end sales cycle for specific pursuits Improve quality of consulting by flawlessly leading/delivering strategic advisory/transformation engagements along with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses led/supported No. of strategic advisory and transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities generated/converted for GCG and larger Wipro Grow market positioning Elevate Wipro positioning in existing accounts through thought leadership and actively contributing to clients strategic transformations Lead the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks & Methods authored/contributed Number of senior level thought leadership sessions/ roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Work with GCP/CCP/GCG Account Lead/Account team to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible business side relationships built in client organizations Number & $ value of integrated consulting deals supported Mandatory Skills: Business Change Consulting (OCM). Experience8-10 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Adobe Assurance. Experience3-5 Years.

Role Purpose The purpose of this role is to conduct audits to ensure quality compliance within the account. Do Conduct process quality audits as per plan Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes. Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports zero misses2.Process ComplianceCase targets 2 hours/ week logged to be updated with the process Mandatory Skills: L&P Policy Acquisition & Servicing. Experience1-3 Years.

About Adsparkx: Adsparkx is a leading Global Performance Marketing Agency headquartered in India. We have been empowering brands since 2014 helping them acquire high quality and engaging users globally via data-driven decisions. We are innovators, hustlers, and ad-tech moguls/experts who function with the belief of catalyzing disruptive change in the industry by providing empowered and customized digital experiences to consumers/brands. Adsparkx unlocks the full potential of your business with its diligent workforce, catering to worldwide clients in their time zones. We operate globally and have Gurgaon, Chandigarh, Singapore, and US offices. We value partnerships and have maintained sustainable relationships with reputed brands, shaping their success stories through services like Affiliate Marketing, Branding, E-commerce, Lead Generation, and Programmatic Media Buying. We have helped navigate over 200 brands to success. Our clientele includes Assurance IQ, Inc, Booking.com, Groupon, etc. If you wish to change the game of your brand, visit us here- https://adsparkx.com/ 1) Objective of the Role Process Improvement : Identify opportunities for improvement within organizational workflows to increase efficiency, reduce costs, and enhance productivity. Data Analysis : Analyze data related to company operations to generate insights that support informed decision-making and overall performance enhancement. 2) Key Responsibilities Identify and recommend improvements to existing processes to enhance operational efficiency and align with organizational goals. Collaborate with cross-functional teams to plan, execute, and ensure successful adoption of process changes. Continuously evaluate and optimize operational procedures to maximize output and resource utilization. Define and monitor Key Performance Indicators (KPIs) to assess operational performance, highlight areas of concern, and implement corrective actions. Identify bottlenecks and inefficiencies through process reviews and recommend actionable solutions. Analyze and interpret operational data to provide meaningful insights and business recommendations. Actively monitor and work on call tracking and lead tracking platforms, staying updated with evolving tools and technology trends in the market. 3) Required Skills and Qualifications (Personality/Attributes/Traits) Strong analytical and critical thinking skills Detail-oriented with a structured approach to problem-solving Effective communication and collaboration abilities Proactive mindset with ownership of tasks Adaptability and willingness to learn and improve 4) Preferred Skills and Knowledge Experience in daily business operations management Familiarity with process improvement methodologies (e.g., Lean, Six Sigma) Understanding of CRM systems, call tracking, and lead management tools Proficiency in Excel, dashboards, or data visualization tools Basic knowledge of market trends and technology in operations

NEXA Kalyani Motors JP Nagar is looking for Quality Manager to join our dynamic team and embark on a rewarding career journey Develop and enforce quality control measures Monitor product and service standards for improvement Ensure compliance with regulatory requirements Lead teams to achieve quality assurance goals

Senior Project Manager, IT - India, Chennai- Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The Role: The Senior Project Manager role in the IT PMO is responsible for the assessment and successful implementation of large complex IT and Business Change projects Responsibilities: Ensure that all projects are delivered to timelines, budget and scope. Strong delivery focus is key. Ensure that the appropriate structures, governance, roles and communication are in place and managed. Develop and update project plans, budgets and resource plans for project execution and for business case submissions. Responsible for managing and pro-actively reporting on plan, budget, scope, resources, project decisions, risks, issues and dependencies. Maintain and present project metrics to senior management. Manage the relationship and overall engagement with implementation partners and vendors, as well as all stakeholders. Provide input on overall project business value, using experience and knowledge to enable the team to achieve stated objectives, benefits and ROI. Advise on change management and adoption and assist in tracking post implementation benefits as appropriate. Manage full handover to operational support and maintenance teams. Be actively involved in process improvement activities within the Project Management group. Provide coaching, mentoring and personal development of others as required. Manage projects of all sizes (including portfolios or programmes if required), across all service lines. To succeed you will need: Bachelor s degree or local equivalent or equivalent work experience PM certification an advantage Prior relevant experience managing and successfully delivering large complex projects (including large, cross functional, geographically dispersed project teams) within a large company. Strong delivery and accountability ethos. Strong relationship management skills across all organizational levels. Ability to work with senior level stakeholders, clients, vendors and external auditors. To provide added value by challenging assumptions, being proactive, solution orientated and managing expectations. Understanding and experience in delivering organizational change as part of IT projects. Ability to quickly understand a business area and/or a problem. Experience in managing custom developed (internal and external) solutions as well as off-the-shelf or configured solutions, including dealing with challenging vendors. Experience in managing projects with multiple workstreams. Ability to manage and contribute to the creation of business cases, including vendor selection. Experience in negotiating vendor contracts. Expertise in risk management and test strategy. Excellent leadership, documentation and communication skills. Good negotiation, influencing , conflict Resolution and problem solving skills. Agile, waterfall, hybrid and other methodologies. CRO / Pharma / Regulatory (including 21 CRF Part 11, SOX) experience an advantage

Req ID: 328782 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Security Architect - Confluent Cloud / AWS Data Platform to join our team in Bangalore, Karn taka (IN-KA), India (IN). Technical Security Architect - Confluent Cloud / AWS Data Platform Job Overview A Technical Security Architect to support the security design, governance, and assurance activities for a Confluent Cloud and AWS-hosted data platform project. This role requires a strong foundation in cloud security architecture, experience with Kafka/Confluent platforms, and the ability to influence design decisions across infrastructure, data, and application layers. The ideal candidate will also bring strong project coordination skills and familiarity with Governance, Risk, and Compliance (GRC) frameworks. Key Responsibilities Security Architecture & Design Define and document secure architecture patterns and guardrails for Confluent Cloud, Kafka pipelines, and associated AWS infrastructure. Collaborate with platform engineers, data architects, and application teams to ensure security is embedded in solution design and deployment. Lead threat modelling and risk assessments for key components and integrations. Documentation & Technical Reviews Review and write high-quality technical design and security documentation, including HLDs, LLDs, and data flow diagrams. Ensure designs adhere to internal security policies, industry best practices, and compliance requirements. GRC & Compliance Map security control requirements to organizational policies and regulatory frameworks.. Contribute to the development of platform-specific security controls and operational playbooks. Project Management Support Act as a key security stakeholder supporting the delivery of the Data platform project. Track security deliverables, identify risks and blockers, and communicate effectively with project managers and stakeholders. Provide oversight of security backlog and remediation activities. Skills & Experience Mandatory: Overall 10+ years of experience in cloud technologies of which 5+ years into security architect role. Proven experience as a Security Architect on cloud-native platforms (preferably AWS). Experience with AWS security services (e.g. IAM, KMS, VPC, GuardDuty, Security Hub). Strong understanding of security principles across identity, network, data, and application layers. Knowledge of Confluent Cloud, Apache Kafka, and secure data streaming practices. Ability to write and review technical documentation clearly and concisely. Experience working with cross-functional DevOps, data and infrastructure teams. Desirable: Experience in Agile project environments and tools (e.g. Jira, Confluence). Previous involvement in enterprise data platform or streaming data projects.

The Mechanic position performs all tasks and duties of a mechanical discipline including but not limited to, installing and maintaining engines, hydraulic motors, pumps, compressors, and miscellaneous mechanical devices. The position is responsible for all mechanical Platform equipment The position is also responsible for uploading maintenance and repair data into a Maintenance Management System (MMS). Responsibilities Provide visible leadership with a Total Ownership attitude. Owns safety standards. Enforce, clarify, and follow Company policies, standards, and procedures. Support the HSE objective of no injuries, accidents or harm to the environment as it relates to all mechanical processes, procedures, and policies. Promote operational excellence through procedural discipline. Delegate work effectively with a clear definition of requirements and expectations. Supervise and ensure the safety of those working under direct supervision. Comply with platform emergency response plan or station bills during emergencies and/ or drills. The Mechanic will also support the timely execution of Parkers Operations Readiness and Assurance activities during the Pre-operations phase in the shipyard. Responsible for morale and order within crew. Ensure Parker Drilling s Competency program - Authorized to Operate (ATO) and Approved Competent Operator (ACO) are applied and followed. Ensure Client competency compliance is applied and followed. Understand LO/TO and Permit to Work procedures. Maintain and repair mechanical equipment and devices. Repair or replace defective or worn parts. Lubricate and service mechanical equipment as specified on lubrication schedule. Perform inspections of mechanical equipment as required. Perform preventative and corrective maintenance on mechanical equipment. Maintain a preventative maintenance schedule for all mechanical equipment. Adjust or regulate functional parts of machinery, devices, and control instruments. Troubleshoot and analyze mechanical malfunctions and failures. Read and analyze mechanical drawings, P&ID s (Process & Instrumentation Drawings), schematics and equipment operating and Maintenance Manuals. Enter maintenance and repair data into the Computerized Maintenance Management System (CMMS). Create Job requests and work orders as required and enter into maintenance tracking system. Coordinate with Rig Superintendent/Maintenance Lead on the maintenance, repair and refurbishment of equipment. Foresee potential equipment malfunctions or failures and performs required repairs, adjustments or modification to resolve the problem. Respond to emergencies as requested and coordinate onsite activities to utilize resources to facilitate repairs in the most expedient and cost effective manner. Ensure an adequate amount of spare parts are on hand at all times. Submit requisitions to Rig Manager/Purchasing Manager for approval. Maintain records of all mechanical inventories and place orders as required within budgetary limits. Set up and operate lathe, drill press, grinder and other metalworking tools to facilitate any necessary repairs. Perform additional duties, responsibilities, and special projects as may be directed. Qualifications Proficient in the functionality of rig equipment. Must possess and maintain certifications and licenses as required by the appropriate regulatory authorities. Knowledgeable and proficient in basic rigger s role to ensure safe lifting operations are performed. Knowledgeable of mechanical systems and skilled at working with hand and power tools. Must possess mathematical skills required for certification as a mechanic. Must have proficient knowledge of diagnostic equipment. Must be a self-motivator and work without close supervision. Must be able to prioritize jobs and work under tight time constraints. Must have good PC skills including MS Office products. Can demonstrate knowledge and fundamentals of the following equipment: Must possess sound reasoning skills, good common sense and have the ability to follow directions Must not pose a direct threat or significant risk of substantial harm to the safety or health of him/her or others Must be able to recognize hazards, alarms, and warnings and have the ability to communicate to the proper personnel. Must have good verbal communication skills and be able to effectively communicate in English with staff, management, customers and vendors. Education, experience, and certifications: Additional qualifications Electrical Engineer Experience for Maintenance Working Conditions The demands of each position may vary by region and/or function. All demands must be met in order to perform the essential functions of the job. Essential functions are routinely performed on the job and removal of these functions would fundamentally change the position. Based on the region or job function, demands include but are not limited to the following: FIELD Ability to work in adverse weather conditions Ability to work in remote, isolated environments Ability to work in hazardous and noisy conditions Ability to work in enclosed spaces Ability to operate motor vehicles and/or heavy equipment and/or power tools Ability to work at heights Wear Personal Protective Equipment as required Frequent standing, walking, stooping or kneeling Must be able to lift, carry and move objects up to 50 pounds Ability to work in a team environment taking into consideration alternative and diverse perspectives Ability to comprehend, remember and follow directions and comply with all company policies, procedures and standards OFFICE Frequent standing, walking, stooping or kneeling Use of repetitive wrist and hand movements at a computer Sit/stand while performing sedentary work Ability to work in a team environment taking into consideration alternative and diverse perspectives Ability to comprehend, remember and follow directions and comply with all company policies, procedures and standards

About Adsparkx: Adsparkx is a leading Global Performance Marketing Agency headquartered in India. We have been empowering brands since 2014 helping them acquire high quality and engaging users globally via data-driven decisions. We are innovators, hustlers, and ad-tech moguls/experts who function with the belief of catalyzing disruptive change in the industry by providing empowered and customized digital experiences to consumers/brands. Adsparkx unlocks the full potential of your business with its diligent workforce, catering to worldwide clients in their time zones. We operate globally and have Gurgaon, Chandigarh, Singapore, and US offices. We value partnerships and have maintained sustainable relationships with reputed brands, shaping their success stories through services like Affiliate Marketing, Branding, E-commerce, Lead Generation, and Programmatic Media Buying. We have helped navigate over 200 brands to success. Our clientele includes Assurance IQ, Inc, Booking.com, Groupon, etc. If you wish to change the game of your brand, visit us here- https://adsparkx.com/ Job Title: Technical Lead Job Location: Sector 66, Gurugram, Haryana Employment Type: Full-Time Experience Required: 9-11 years Position Overview: We are looking for a Technical Lead with strong experience in Node.js and a solid foundation in Python , AI/ML , and cloud-native technologies . The ideal candidate will lead development efforts, mentor the engineering team, and work cross-functionally to design scalable, high-performance solutions infused with the power of AI and Generative AI wherever applicable. Key Responsibilities: Lead end-to-end execution of software projects in collaboration with product, design, QA, and DevOps teams. Architect and develop scalable backend solutions using Node.js and Python, with cloud deployments on AWS. Explore and integrate AI/ML models to solve business problems and automate intelligent workflows. Guide the team with strong code standards, peer reviews, and technical mentorship. Work on enhancing APIs, microservices, and backend performance with middleware concepts, async patterns (Promises, async/await), and unit testing. Identify opportunities for innovation using GenAI, data analytics, and automation. Evaluate and adopt new technologies to improve product efficiency and development lifecycle. Requirements: 5+ years of hands-on experience in Node.js development and API design. Solid experience with Python and understanding of core Machine Learning concepts. Familiarity with databases: NoSQL, MySQL, DynamoDB, MongoDB. Good understanding of DevOps tools and infrastructure: Docker, ECS, EC2, Jenkins. Strong problem-solving and architectural design skills. Prior experience in leading and mentoring technical teams. Excellent communication, collaboration, and leadership skills. Why Adsparkx? Work in a collaborative and innovative environment that values ownership and initiative. Explore cutting-edge projects in AI, automation, and performance marketing tech. Access to global markets, brands, and exciting challenges. Fun Fridays, creative culture, and opportunities to grow across domains. Join us in our mission to redefine performance marketing through creativity and innovation!

Sr Learning & Development Coordinator (Chennai) - Hybrid Role About the position: This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Working as part of the global ICON University, the purpose of this role is, to provide support for the development and delivery of learning and development solutions to meet the identified needs of ICON s employees at all levels, enabling them to develop and grow as trusted partners to all our customers, external and internal. To support the ICON Learning management system by providing timely customer service via ICON s help desk application. Responsibilities: Recognize, exemplify and adhere to ICONs values, which center around our commitment to People, Clients and Performance. As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Provides programme support as assigned Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary. Maintain departmental files, as necessary Demonstrate leadership by working at a high level of quality with minimal supervision Mentor and coach other Learning and development coordinators as required Provide timely and professional customer service via ICON s help desk application Provide support for ICON systems that promote learning and development Ability to communicate effectively with internal and external customers Generate reports as necessary Perform additional activities and responsibilities related to the job role and support ICON University activities as assigned. Proactively informs Icon University management of department and or learning and development related issues. Work collaboratively and proactively as part of the wider ICON University team To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. US/LATAM/CAN: experience in relevant discipline in Training, Learning & Development, Education, Management, HR or other EU/APAC: In depth proven experience in relevant discipline in Training, Learning & Development, Education, Management, HR or other Demonstrates the ICON competencies Demonstrates excellent interpersonal and communication skills (oral and written). Ability to work effectively and efficiently on global networked computers using current systems, and/or software including the MS Office applications: Excel, Powerpoint and Word. Demonstrates high level of organisational skills, attention to detail and accuracy in work completion. Ability to work as part of a remote global team Ability to work effectively and efficiently with current learning and delivery technologies Fluent in English (written and oral) Ability to travel domestically and internationally as necessary and not expected to exceed 10%. What are we looking for: Min. Graduate or should have Bachelors Degree in any stream Should have 2-3 years experience in Cornerstone LMS Should have Advance Excel knowledge & experience Should have good communication & interpersonal skills Open for Hybrid role (Chennai- Thooraipakkam) Why join us? Ongoing development is vital to us, and as an Sr L&D Coordinator you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is high-reaching, our scope is international and we genuinely care about our people and their success. ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment. EOE race/color/religion/sex/sexual orientation/gender identity / disability / vet / national origin Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply