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3.0 - 5.0 years

1 - 5 Lacs

Mumbai

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Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for Quality AnalysisQuality AuditingService Quality ManagementHTML5Hyper Text Markup Language (HTML)Ability to perform under pressureProblem-solving skillsResults orientationCommitment to qualityWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Navi Mumbai

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Skill required: Trust & Safety - Content management Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for As a Quality Auditor, you will be:Responsible for Quality Audits ensuring service meets the client and org goals and standards of quality. Need to enforce the defined policy guidelines for all workflows assigned under the Content Moderation scope.Need to ensure timely quality insights are shared to drive process improvements.Should ensure timely feedback and individual performance development is tracked and reported.Should work with the core Operations Team and drive overall quality standards defined as per the process.Note- The reviewed/audited content could be sensitive or of graphic natureContent Moderation Guidelines:In-depth understanding of content moderation guidelines and policies specific to the platform or industry.Digital Literacy:Familiarity with various types of online content, including text, images, videos, and audio.Attention to Detail:Keen eye for identifying inappropriate, offensive, or harmful content.Policy Interpretation:Ability to interpret and apply content moderation policies consistently and accurately.Decision Making:Skill in making well-informed and consistent content approval or rejection decisions.Risk Assessment:Capability to assess the potential risks associated with various types of content.Data Analysis:Basic data analysis skills to identify trends, patterns, and areas of improvement.Communication Skills: Excellent verbal and written communication skills to deliver engaging refresher sessions. Active listening skills to understand reviewer questions and concerns. Engage in client discussion for process improvement sessions.Quality Assurance:Knowledge of quality assurance processes and best practices for maintaining content standards. Proficient in MS Excel/PPT/Word and/or Google Sheets/Docs/Slides with advanced skills in creating reports. Data analysis Roles and Responsibilities: Assess the quality of analysts on the project.Meet volume and quality targets for all quality assurance audits.Develop and maintain knowledge of client and their business needs processes.Develop and maintain an understanding of client Service Level Agreements and the department s key performance requirements.Develop and maintain product, industry, and business and professional skills by participating in on-the-job and classroom training.Participate in process calibration sessions with clients and cross-vendor.Take accountability for effectively handling escalations.Identify root causes for business-related issues and recommend solutions to improve overall client satisfaction.Assist with monitoring and tracking incidents to ensure timely resolution.Deliver individual and group feedback, provide coaching sessions, motivating, and encouraging analysts to improve performance. Qualification Any Graduation

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3.0 - 5.0 years

1 - 5 Lacs

Hyderabad

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Skill required: Sales Operations - Sales Enablement Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification Any Graduation

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3.0 - 8.0 years

8 - 13 Lacs

Bengaluru

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Project Role : Quality Assurance Lead Project Role Description : Develop and maintain quality processes and conduct reviews working with global QA initiatives and processes. Must have skills : Performance Testing Strategy Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Assurance Lead, you will develop and maintain quality processes while conducting reviews in collaboration with global Quality Assurance initiatives and processes. Your typical day will involve engaging with cross-functional teams to ensure adherence to quality standards, facilitating discussions to identify areas for improvement, and implementing strategies that enhance overall product quality. You will also be responsible for mentoring team members and fostering a culture of quality within the organization, ensuring that all deliverables meet the highest standards of excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions to enhance team members' understanding of quality processes.- Develop and implement quality assurance metrics to measure effectiveness and efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Performance Testing Strategy.- Strong understanding of quality assurance methodologies and best practices.- Experience with automated testing tools and frameworks.- Ability to analyze and interpret complex data to drive decision-making.- Familiarity with Agile and DevOps practices. Additional Information:- The candidate should have minimum 3 years of experience in Performance Testing Strategy.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 4.0 years

2 - 6 Lacs

Hyderabad

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Varenya Softech is looking for Quality Assurance Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

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1.0 - 2.0 years

3 - 4 Lacs

Ranipet

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About Us Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development. Job Purpose To gain knowledge on footwear manufacturing and supporting processes and successful completion of project Key Responsibilities As part of GET program, aim to develop a strong understanding of the business processes, policies and protocols. Assist in day-to-day manufacturing operations, including monitoring production lines, troubleshooting issues, and ensuring product quality and efficiency. Learn about quality control and assurance processes, including inspections, testing, and data analysis to maintain product quality standards. Collaborate with senior team members to identify opportunities for process improvement and efficiency enhancements. Adhere to safety guidelines, ensuring a safe work environment for yourself and your colleagues. Maintain accurate records and documentation of processes and procedures, as and when required Ensure completion of assigned project with desired outcomes. Acquire knowledge on the assigned project area. Educational Qualifications Graduate - Leather/Footwear Technology Desired Profile (Experience) Fresher Industry Preference NA

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3.0 - 7.0 years

10 - 14 Lacs

Bengaluru

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We are looking for a result-driven and detail-oriented Finance Executive with hands-on experience in accounting, audit, and compliance. The ideal candidate should have a strong foundation in financial regulations, statutory filings, and internal controls, with a passion for accuracy and continuous improvement. Key Responsibilities: Accounting & Financial Reporting: Handle day-to-day accounting functions including ledger maintenance, accounts payable/receivable, vendor reconciliation, and bank reconciliation. Prepare financial statements in compliance with applicable accounting standards. Perform financial analysis and provide insights to support business decisions. Compliance & Taxation: Ensure timely and accurate filing of statutory returns including GST, TDS, PT, PF, ESI, and income tax. Maintain a compliance calendar to track due dates and ensure adherence to regulatory deadlines. Audit & Assurance: Support statutory, internal, and concurrent audits across various industries. Prepare audit reports and present key findings with actionable recommendations to improve internal controls and efficiency. Assist in the preparation of coordination reports such as Board Minutes, DIR-3, DPT-3, and other ROC filings. Reporting & Documentation: Format and compile reports and presentations in Microsoft Excel and Word. Prepare newsletters and informative content for internal and client communication. Required Skills: Accounting & Bookkeeping Financial Statements & Analysis GST, TDS, Income Tax, PT, PF, ESI Compliance Bank Reconciliation Internal & Statutory Audit ROC Compliances Proficiency in Microsoft Office (Excel, Word, PowerPoint) Department CFO Remote status Hybrid Employment type Contract Employment level First /Mid-Level Officials Application deadline 06 June, 2025 Contact Lead-Talent Acquisition Global job opportunities Bengaluru OUR POWER IS CURIOSITY, CREATION AND INNOVATION We believe you love to experiment, challenge the established, co-create, develop and cultivate. Together we can explore new answers to today s challenges and future opportunities, and talk about how industrial digitalisation can be a part of the solution for a better tomorrow. We believe that different perspectives are crucial for developing gamechanging technology for a better tomorrow. Join us in taking on this challenge! About Kongsberg Digital Kongsberg Digital is a provider of next generation software and digital solutions to customers within maritime, oil & gas and utilities. Together with the rest of KONGSBERG, Kongsberg Digital offers solutions within autonomy, smart data, augmented reality and other areas. Join Kongsberg Digital as we pursue our mission to digitalize the world s industries for a better tomorrow. We truly believe that technology will drive more efficient and sustainable operations, making the oil sector more energy efficient, ships less polluting and green energy future proof. Founded in 2016 Co-workers 1316 CFO Bengaluru Hybrid Finance Executive-Consultant Loading application form Already working at Kongsberg Digital? Let s recruit together and find your next colleague.

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1.0 - 6.0 years

12 - 13 Lacs

Chennai

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Clinical Research Physician Job Advert Posting At ICON, it s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients lives. Our Own It culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That s our vision. We re driven by it. And we need talented people who share it. If you re as driven as we are, join us. You ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you ll be helping shape an industry. JOB FUNCTIONS/RESPONSIBILITIES: Serve as medical team leader on assigned projects, Ensure provision of all contracted activities and identification of out of scope activities on projects assigned Medical review of clinical trial data, including review of Laboratory alerts, Electrocardiogram (ECG) alerts, data from eCRF/ EDC (listing review/ Patient profile review), Eligibility review, Identify protocol deviations, coding review and preparation of Medical Monitoring Reports as per requirement Provide all necessary medical support functions as defined by project specific contractual obligations which will include, but not be limited to, the following: Medical information source Ongoing training for project teams in therapeutic areas as requested Review of study documentation (protocol, CRF. etc.) Contribute to investigator meeting presentations Ongoing safety review of individual patient laboratory reports generated by central laboratories CRF safety review Contribute any necessary medical input into integrated clinical and statistical reports Assist in making presentations to potential clients when appropriate Demonstrate a thorough understanding of ICON Standard Operating Procedures (SOPs) and ensure that all activities are conducted in accordance with current SOPs Demonstrate a thorough understanding of applicable regulatory standards in the country where clinical studies are to be conducted and ensure that all activities are conducted in compliance with current regulations Represent ICON Medical Affairs at teleconferences and meetings Liaise with Sponsors regarding medical issues and medical consultation Ensure quality of medical deliverables in accordance with project plans and ICON Standards Keep the person to whom the Clinical Research Physician reports informed of any issues within the department which require attention QUALIFICATIONS/EXPERIENCE REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Medical degree and broad based post graduate clinical experience Solid work experience in a relevant role, ability to medically evaluate clinical data, and good analytical skills Proficiency in English, Good oral and written communication skills Ability and willingness to travel on an as-need basis Excellent presentation skills Good computer skills (MS: Outlook, Word, Excel) Benefits of Working in ICON: Our success depends on the quality of our people. That s why we ve made it a priority to build a culture that rewards high performance and nurtures talent. We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours. We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead. But beyond the competitive salaries and comprehensive benefits, you ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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1.0 - 8.0 years

20 - 25 Lacs

Gurugram

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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We re a technology company that leads with our humanity driving our business priorities alongside meaningful social, community, and societal impact. Job Description The communications networking industry is undergoing transformative change and Ciena is leading the charge with a fresh wave of innovation uniting optical and packet technologies. As a trusted partner to over 1,000 customers in 60+ countries, Ciena builds networks that fundamentally changes the way our customers compete. Ciena s Routing and Switching business plays an instrumental role in our strategy and is bringing products and solutions to market that win with the pillars of speed - service delivery, agility, and assurance. What we re looking for: We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people lives - their productivity, their creativity and comfort. That s why our engineers design and implement innovative technologies that allow people to do great things. With large customer base and proven capabilities - Ciena s Routing and Switching software team is focussing on design/development of Next generation Routing/Aggregation Platforms with enhanced Routing and MPLS capabilities to take advantage of worldwide market opportunities as Service Providers, Enterprises and Datacentre virtualize their networks, unify their legacy networks and prepare for 5G. We are looking for motivated Software Engineers with penchant for learning to join our team. What will you do at Ciena? The candidate will be involved in the design and development of software for our next generation Networking Platforms in Routing and Switching. This position will focus on software design and implementation. As part of a software development team, you will be introduced to new technologies, design practices, development and debugging techniques that will help you grow both professionally and personally. It is a unique opportunity to apply and enhance your engineering knowledge and skills in an environment dedicated to maintaining industry superiority. The candidate will be expected to provide basic assessment of own work including effort estimation, status reporting etc. The candidate will get enough exposure for continuous learning and development of skills in the related domain. Required Skills: Good understanding of Software Design principles and C programming. Theoretical/practical exposure to networking protocols (Ethernet switching, Layer-3 routing, MPLS) is desired Good design, testing, debugging and documentation skills. Excellent verbal and written communication skills. Self-starter with a strong can do belief, who can work in a dynamic environment with little supervision. Education and Experience: Bachelor s/ Master s degree in Computer Science or Electronics and Communication. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

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8.0 - 10.0 years

25 - 30 Lacs

Chennai

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Senior Business Analyst, Chennai ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We re looking for a Senior Business Analyst who thrives at the intersection of product thinking, data-driven insight, and team leadership. As a Senior BA at ICON, you will play a pivotal role in shaping strategy, driving execution, and mentoring a small team of junior analysts. This is a hybrid role that blends deep individual contribution with people leadership. What You ll Do Partner with Product Managers and stakeholders to translate vision into scalable solutions grounded in data, process, and customer insight Own the end-to-end requirements lifecycle from discovery through documentation, validation, delivery, and post-launch retrospectives Leverage a strong foundation in SDLC, STLC, Agile/Scrum, and modern product development practices to drive business and product outcomes Mentor and manage 2 3 junior BAs, helping grow their skills and ensure quality delivery Build compelling narratives and influence decisions across Product, Engineering, and Business leadership Develop and deliver high-impact reports and presentations for senior management Lead cross-functional workshops and working sessions to align teams and accelerate outcomes Balance strategic priorities with hands-on execution able to flex between big-picture thinking and in-the-weeds delivery You Might Be a Fit If You Have Bachelor s degree in business, Finance, IT, or related field; advanced degree or relevant certification (e.g., CBAP/CSPO/Product Management) is a plus 8 10 years of experience in Business Analysis, Product Ownership, or Product Management Proven success delivering impact in cross-functional environments Experience managing or mentoring other analysts or team members Strong analytical and problem-solving skills, with fluency in data tools and BI platforms Clear, confident communication across technical and non-technical audiences A mindset that blends strategic insight with tactical ownership you think big, but get things done What ICON can offer you: Our success depends on the quality of our people. That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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2.0 - 7.0 years

3 - 5 Lacs

Chennai

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Investigator Payment Associate - India, Chennai - Hybrid, Office-Based At ICON, it s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients lives.Our Own It culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.That s our vision. We re driven by it. And we need talented people who share it.If you re as driven as we are, join us. You ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you ll be helping shape an industry.We are now hiring Investigator Payment Associate in Chennai location and looking for highly dynamic and professionally sound aspirants like you.The role: To support the Investigator Payments team with set up and maintenance of ICON s investigators payments as appropriate. To support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of IPG team To positively chip in to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes To support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contractClients - Delivery to Customers, Building Relationships Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly. Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved. To effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.You will need: Minimum of 2 years relevant work experience preferred, or has proven aptitude necessary to execute this role. Ability to liaise successfully with all levels of management at ICON, vendors, and clients. Good working knowledge of PC applications (Excel, Word, Outlook and Access). Excellent organizational, administration and problem solving skills. Excellent written and verbal communication skills. Excellent Customer Relationship Management skills. Ability to easily adapt to dynamic environment working to strict deadlines and targets. Good numerical ability an advantage. Bachelor s degree or local equivalent in a related field.Benefits of Working in ICON:Our success depends on the quality of our people. That s why we ve made it a priority to build a culture that rewards high performance and nurtures talent.We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.But beyond the competitive salaries and comprehensive benefits, you ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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2.0 - 5.0 years

12 - 13 Lacs

Thiruvananthapuram

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Revenue Accountant (Hybrid Role) ICON plc is a world-leading healthcare intelligence and clinical research organization. We re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Revenue Accountant to join our diverse and dynamic team. As a Revenue Accountant at ICON, you will play a pivotal role in financial analysis and reporting related to clinical trials, contributing directly to the advancement of inNvative treatments and therapies. What you will be doing Reviewing and analyzing revenue recognition for clinical trial contracts in compliance with accounting standards. Collaborating with project teams to understand contract terms and milestones for revenue recognition. Preparing and maintaining accurate revenue schedules and reconciliations. Supporting external audits and providing documentation for revenue recognition processes. Participating in process improvement initiatives to enhance revenue accounting procedures. Your profile Bachelors degree in accounting, finance, or related field; CPA or equivalent qualification preferred. Experience (2-5 years) in revenue accounting or financial analysis, preferably in the pharmaceutical or healthcare industry. Strong understanding of revenue recognition principles and accounting standards (e.g., ASC 606). Proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle). Detail-oriented with excellent analytical and problem-solving skills. What ICON can offer you: Our success depends on the quality of our people. That s why we ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family s needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family s well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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8.0 - 10.0 years

25 - 30 Lacs

Chennai

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Senior Business Analyst, Chennai We re looking for a Senior Business Analyst who thrives at the intersection of product thinking, data-driven insight, and team leadership. As a Senior BA at ICON, you will play a pivotal role in shaping strategy, driving execution, and mentoring a small team of junior analysts. This is a hybrid role that blends deep individual contribution with people leadership. What You ll Do Partner with Product Managers and stakeholders to translate vision into scalable solutions grounded in data, process, and customer insight Own the end-to-end requirements lifecycle from discovery through documentation, validation, delivery, and post-launch retrospectives Leverage a strong foundation in SDLC, STLC, Agile/Scrum, and modern product development practices to drive business and product outcomes Mentor and manage 2-3 junior BAs, helping grow their skills and ensure quality delivery Build compelling narratives and influence decisions across Product, Engineering, and Business leadership Develop and deliver high-impact reports and presentations for senior management Lead cross-functional workshops and working sessions to align teams and accelerate outcomes Balance strategic priorities with hands-on execution able to flex between big-picture thinking and in-the-weeds delivery You Might Be a Fit If You Have Bachelor s degree in business, Finance, IT, or related field; advanced degree or relevant certification (e.g., CBAP/CSPO/Product Management) is a plus 8-10 years of experience in Business Analysis, Product Ownership, or Product Management Proven success delivering impact in cross-functional environments Experience managing or mentoring other analysts or team members Strong analytical and problem-solving skills, with fluency in data tools and BI platforms Clear, confident communication across technical and non-technical audiences A mindset that blends strategic insight with tactical ownership you think big, but get things done Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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2.0 - 5.0 years

12 - 13 Lacs

Thiruvananthapuram

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Revenue Accountant (Hybrid Role) We are currently seeking a Revenue Accountant to join our diverse and dynamic team. As a Revenue Accountant at ICON, you will play a pivotal role in financial analysis and reporting related to clinical trials, contributing directly to the advancement of inNvative treatments and therapies. What you will be doing Reviewing and analyzing revenue recognition for clinical trial contracts in compliance with accounting standards. Collaborating with project teams to understand contract terms and milestones for revenue recognition. Preparing and maintaining accurate revenue schedules and reconciliations. Supporting external audits and providing documentation for revenue recognition processes. Participating in process improvement initiatives to enhance revenue accounting procedures. Your profile Bachelors degree in accounting, finance, or related field; CPA or equivalent qualification preferred. Experience (2-5 years) in revenue accounting or financial analysis, preferably in the pharmaceutical or healthcare industry. Strong understanding of revenue recognition principles and accounting standards (e.g., ASC 606). Proficiency in Microsoft Excel and ERP systems (e.g., SAP, Oracle). Detail-oriented with excellent analytical and problem-solving skills. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here . Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there s every chance you re exactly what we re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

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4.0 - 8.0 years

6 - 10 Lacs

Pune

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So, what s the role all about As a Product Owner focused on InfoSec Compliance and Vendor Management, you will drive strategic initiatives and execution across third-party risk management, data privacy governance, and customer assurance programs within the WFM. You will act as a bridge between Information Security, Product Management, and external vendors to ensure robust security compliance practices are embedded into the product and operational lifecycle. You ll also play a critical role in supporting Sales and Customer Success teams in meeting the security and data governance expectations of our customers. Have you got what it takes Coordinate the management of third-party vendors, including ongoing risk reviews, compliance tracking, and security evaluation (e. g. , SOC2, Penetration Testing). Manage the planning and execution coordination of annual third-party Penetration Testing, ensuring timely vendor engagement and issue tracking. Understanding of data privacy laws such as GDPR, CCPA, and working closely with compliance teams to translate regulatory requirements into functional product requirements. Serve as the point of contact for customer-facing RFPs and Security Questionnaires, partnering with Legal and Sales to deliver timely, high-quality responses. Define functional requirements for new WFM product features Support the detailed definition of the product roadmap aligned to the Product Manager s vision Create and own the prioritized backlog. Work with architects, R&D, and UX to understand the design and prepare for sprint and release plans Provide appropriate conditions regarding usage behavior and key pain-points experienced by specified WFM personas Review, give feedback, and approve product deliveries according to acceptance criteria within area of responsibility Assist customer support, training, and implementation teams with product issues Enable technical documentation creation including feature documentation, micro-learning videos, and release guide preparation Support Product Managers and serve as a trusted collaborator in considering feature innovations and critical decision-making You will have an advantage if you also have: 7+ years of experience in Product Ownership, Compliance, Security Operations, or related IT governance roles. Experience managing or coordinating third-party vendor relationships. Familiarity with audit frameworks such as SOC2, ISO27001. Understanding of data privacy laws such as GDPR, CCPA, etc. Ability to work in a highly autonomous environment with little oversight required to multitask and prioritize work Strong communication skills and ability to interact with globally situated stakeholders Advanced mathematical reasoning skills Fast learner with ability to quickly grasp new technical concepts Robust interpersonal skills with ability to lead by influence Ability to work across boundaries in a matrix organization Strong analytical and problem-solving skills Ability to manage expectations with customers and internal stakeholders Proven experience on partnering with engineers for delivery of enterprise-class software Background in Agile Development Methodologies, user stories, acceptance criteria, and product specification definition Experience with supporting enterprise-class customers What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! Requisition ID: 7448 Reporting into: Tech Manager , Product Management Role Type: Individual Contributor About NiCE

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9.0 - 14.0 years

7 - 12 Lacs

Hyderabad

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Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

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4.0 - 9.0 years

5 - 15 Lacs

Gurugram

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Job Summary: We are looking for a meticulous and dedicated Quality Executive to join our Member Experience Team within the Loyalty Department. The ideal candidate will be responsible for monitoring and evaluating the quality of member interactions, ensuring compliance with company standards, and driving continuous improvement in service delivery. This role involves working closely with the contact center to enhance the overall member experience. Department: Loyalty Location: Gurgaon Work Mode: On-site Key Responsibilities: Quality Monitoring: Conduct regular audits of member interactions (calls, emails, chats) to assess adherence to quality standards. Identify areas of improvement and provide constructive feedback to contact center agents. Compliance and Standards: Ensure all member interactions comply with company policies, procedures, and regulatory requirements. Maintain up-to-date knowledge of industry standards and best practices. Performance Analysis: Analyze quality metrics and performance data to identify trends and areas for improvement. Prepare detailed reports and present findings to management. Training and Development: Collaborate with the training team to develop and deliver quality improvement training sessions. Support contact center agents in enhancing their skills and knowledge to improve service quality. Process Improvement: Recommend and implement process improvements to enhance the overall member experience. Work with cross-functional teams to streamline workflows and eliminate inefficiencies. Customer Feedback: Gather and analyze member feedback to identify pain points and areas for enhancement. Develop action plans to address member concerns and improve satisfaction. Documentation: Maintain accurate and comprehensive records of quality assessments, feedback, and improvement initiatives. Ensure all documentation is up-to-date and easily accessible. Qualifications: Bachelor's degree in Business Administration, Quality Management, or a related field. 2-3 years of experience in quality assurance or a similar role within a contact center environment. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in using quality monitoring tools and software. Attention to detail and a commitment to maintaining high standards. Ability to work independently and as part of a team.

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1.0 - 2.0 years

3 - 5 Lacs

Mumbai

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IGAAP & IND As Work experience of Statutory Audits & Tax Audit Knowledge of Internal Financial Control Audit planning, execution and finalization Ensure proper documentation of audit work performed. As per requirement of Auditing Standers. Required Candidate profile Review of the internal control systems Timely coordination with the client staff Timely Communication with client as well as with the audit manager Review the work papers of article trainees

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5.0 - 10.0 years

25 - 40 Lacs

Kolkata, Bengaluru

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Grant Thornton INDUS is looking for CA/ACCA/CPA Qualified Audit Managers who has good experience in US Statutory Audit. I nterested candidates please mail your resume to jiya.jacob@us.gt.com. Designation -Manager Location -Kolkata/Bangalore Skills • Proficiency in US GAAP, GAAS, and PCAOB rules and standards. Strong skills in Microsoft Office tools. • Excellent written and oral communications. • Strong interpersonal skills. Strong people and project management skills. • Team management: Manage a team of at least 25 members (18 Analyst/ Associate and 7 Senior Associates). • Problem Solving Skills: Resolve problems of team and Manage escalation emails and calls and resolve the matter. Education / Professional Experience/ Qualifications • CA/CPA/ACCA qualified -Mandatory • Minimum 5-9 years of progressive audit experience in a medium to large public accounting firm or equivalent • Big 4 experience a plus

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8.0 - 12.0 years

27 - 42 Lacs

Bengaluru

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Job Summary Are you a customer-focused professional with a passion for advocacy, leadership, and excellence? Do you thrive in a high-achieving, growth-oriented culture where you can be confident and have a clear sense of purpose? Would you enjoy building camaraderie with a team of diverse people from around the world who share the drive to be trusted strategic advisors to executives in high-impact situations? If so, we invite you to consider joining NetApp’s Customer Assurance Program (CAP) team! CAP is a global autonomous team of advocacy champions whose primary purpose is to sustain customer confidence and trust in NetApp. CAP serves as the highest level of escalation within NetApp, activated by exception when standard channels have proven inadequate. Once CAP accepts an engagement, the CAP Manager advocates for the best interests of both customer and NetApp while owning, managing, and resolving critical situations with a holistic ownership mindset, striving to turn risks into high-impact opportunities. In addition to escalation management, a CAP Manager will also have opportunities to lead or actively participate in continuous improvement projects and initiatives, championing the voice of our organization and customers. This provides further opportunities to lead global cross-functional teams, proposing new ideas, identifying root causes and systemic issues, recommending and implementing process improvements, and driving organizational change to enhance NetApp's support quality. Job Requirements Key Responsibilities Own and drive the resolution of critical customer escalations with end-to-end accountability, ensuring alignment with NetApp’s strategic goals. Conduct holistic situation appraisals and problem analyses to uncover specific customer pain points and drive resolution strategies that deliver long-term value. Lead diverse, cross-functional virtual teams across geographies, time zones, and cultures to resolve complex technical and business challenges, ensuring alignment with organizational priorities. Build trusted and sustained relationships with stakeholders across NetApp, customers, and partners, securing their commitment to expedite resolution and drive systemic improvements. Act as a strategic advisor to executives, confidently managing expectations, providing actionable insights, and serving as the primary point of contact throughout the CAP engagement. Develop and execute resolution plans that balance time, cost, and customer satisfaction, while identifying risks and implementing mitigation strategies to achieve sustainable outcomes. Communicate effectively with multicultural, cross-functional audiences at all levels, delivering clear, concise updates in both verbal and written formats. Simultaneously manage multiple high-impact escalations, projects, and initiatives, driving outcomes that align with NetApp’s strategic objectives. Document processes and resolutions with precision and clarity, ensuring insights are leveraged for continuous improvement and alignment with organizational goals. Identify systemic trends and root causes of escalations, driving improvements across “People, Processes, and Products” to enhance customer satisfaction and operational efficiency. Lead or contribute to CAP's continuous improvement initiatives and strategic projects, aligning outcomes with NetApp’s organizational vision and goals. Required Skills and Attributes Be flexible and adaptable in fast-paced, volatile situations, quickly understanding escalation landscapes and adjusting to evolving changes and customer expectations Develop and maintain strong relationships with key cross-functional stakeholders Exhibit executive presence with excellent verbal and written communication skills, consistently delivering high-quality outputs Communicate effectively under pressure, regardless of audience or issue complexity Embody a "whatever it takes" attitude to remove obstacles, gain buy-in, and convey urgency in any situation, executing tasks with efficacy, accuracy, and consistency Demonstrate strong situational and cross-functional leadership when managing escalations or projects and initiatives, owning and driving resolutions Think and act as an owner, taking initiative and personal responsibility for your own work and holding others accountable for theirs as the situation requires Maintain diplomacy, assurance, and calm under pressure, balancing empathy and assertiveness when conveying needs and making challenging decisions Embrace a growth mindset, viewing challenges as opportunities to learn and grow Collaborate and leverage the strengths of others to achieve better outcomes Foster an environment where others feel inspired to be their best selves Possess strong time management skills to handle multiple complex issues simultaneously across various time zones Holistically evaluate and clearly communicate the implications of decisions made during CAP engagements Learn core technical knowledge of NetApp products and solutions. Desired Experience and Education History of at least 8-10 years’ work experience in the high-tech industry*. Proven record of leading globally distributed teams in support of Fortune 500 companies. Demonstrated ability in restoring and/or maintaining trust with customers at all levels. Extensive experience owning and resolving complex and/or critical situations. Strong background in delivering high-quality output to executive audiences. Skilled at influencing senior leadership and customers towards win-win agreements for successful outcomes. Proficiency in Microsoft 365 Suite and fundamental knowledge of storage infrastructure technologies. *A combination of relevant education, training, and/or certifications, along with industry experience, may be considered instead of the required 8-10 years of work experience. About NetApp NetApp is the global Intelligent Data Infrastructure leader enabling organizations to manage any data, for any application, anywhere it’s needed - optimized, secured, and protected by intelligence. Only NetApp provides a silo-less approach combining unified data storage with enterprise-grade storage service natively embedded in the world’s biggest clouds. We offer integrated data services with built-in data resilience, policy-based governance, and CloudOps solutions with AI-powered optimization of on-prem and cloud infrastructure. Our company values – put the customer at the center, care for each other and our communities, build belonging every day, embrace a growth mindset, think and act like owners – inform every decision we make, from customer interactions and social causes to designing solutions and supporting our employees What NetApp Offers: Impactful Work: Be part of a team that directly influences customer satisfaction, organizational developments, and loyalty, making a real difference in customers’ experience with NetApp Career Growth: Opportunities for professional development and career advancement within a global, innovative company Collaborative Culture: A supportive and inclusive work environment where your ideas and contributions are valued.Work-Life Balance: Flexible work arrangements and a commitment to work-life balance.

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1.0 - 2.0 years

3 - 5 Lacs

Bengaluru

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Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Manage campaigns on Demand Side Platforms through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads, and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Execute Quality Assurance checks. Work closely with agency teams to provide insights and recommendations that align with, or enhance, strategy/business goals. Understand performance objectives and KPIs to develop successful optimization recommendations Proactively learn advanced trading and optimization techniques across all preferred platforms Strictly adhere to agreed quality and delivery timelines. Qualifications A full-time graduate degree (Mandatory) 1-2 years of experience overseeing programmatic campaigns (e.g., Amazon DSP, DV360, TTD, etc.). Practical experience utilizing any one DSP to manage campaigns across diverse inventory. Basic troubleshooting skills and a keen eye for detail. Familiarity with the digital marketing ecosystem. A collaborative mindset and creative thinking ability coupled with analytical aptitude. Intermediate level understanding of MS Ability to organize and integrate multiple data sources for analysis.

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3.0 - 6.0 years

5 - 8 Lacs

Mysuru

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GLOINNT is looking for Mechanical Design with MV Switchgear to join our dynamic team and embark on a rewarding career journey. We are seeking an experienced and highly skilled Senior Engineer specializing in Switchgear Design for Medium Voltage applications. The successful candidate will lead the design and development of medium voltage switchgear products, ensuring compliance with industry standards and delivering high-quality solutions. This role involves collaboration with cross-functional teams, mentoring junior engineers, and driving innovation in switchgear technology. Responsibilities : Switchgear Design : Lead the design and development of medium voltage switchgear products, ensuring compliance with relevant industry standards and customer requirements. Conduct engineering analysis, simulations, and calculations to optimize switchgear performance and reliability. Project Management : Manage switchgear design projects from concept to completion, ensuring on-time delivery and within budget constraints. Collaborate with cross-functional teams, including manufacturing, quality assurance, and testing, to coordinate project milestones. Technical Leadership : Provide technical leadership and mentorship to a team of engineers involved in switchgear design. Stay abreast of emerging technologies and industry trends to drive innovation in medium voltage switchgear solutions. Quality Assurance : Implement and enforce rigorous quality assurance processes for switchgear designs. Conduct design reviews and ensure compliance with safety and regulatory standards. Collaboration and Communication : Collaborate with sales and customer support teams to understand customer requirements and provide technical support as needed. Communicate effectively with internal stakeholders, suppliers, and customers to address technical queries and concerns.

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8.0 - 13.0 years

25 - 35 Lacs

Hyderabad

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The Professional Services Consultant will be responsible for guiding clients through the successful implementation and adoption of our platform. This role requires a combination of technical expertise, project management skills, and a strong customer-centric approach. The ideal candidate will work closely with clients to understand their business needs, configure and customize our software to meet those needs, and ensure a smooth transition to our platform. Lets talk about your role and responsibilities: Lead a team of implementation consultants and project managers that ensures projects are delivered with high quality and on-time on budget Lead the implementation of SaaS solutions for clients, including requirements gathering, system configuration, customization, and deployment. Manage ad mentor a team of professional services personnel that ensures projects are delivered with high customer satisfaction Work closely with clients to understand their business processes and objectives. Provide expert advice on how our software can address their specific needs and challenges. Manage timelines and deliverables to ensure successful implementation within the agreed-upon scope, time, and budget. Collaborate with the product and engineering teams to provide feedback on product features, enhancements, and potential issues based on client interactions. Develop and maintain strong relationships with clients, acting as a trusted advisor and point of contact throughout the project lifecycle. Assist in the creation of project documentation, including functional specifications, user guides, and training materials. Troubleshoot and resolve any issues that arise during the implementation process. Work closely with the support team to ensure prompt resolution of client concerns. Identify opportunities for upselling or cross-selling additional services and products that could benefit the client s business. Participate in post-implementation reviews to assess project success, gather client feedback, and identify areas for improvement. Lets talk about your skills/expertise: Bachelor s degree in Computer Science, Information Technology, Business, or a related field. 8+ years of experience in a professional services, consulting, or implementation role. Strong technical skills, with experience in system configuration, software customization, and integration. Project management experience, with the ability to manage multiple projects simultaneously and deliver results on time preferred. Excellent communication and interpersonal skills, with the ability to explain complex concepts to both technical and non-technical audiences. Experience with SaaS platforms, cloud technologies, and software implementation best practices. Self-starter with high level of initiative and the ability to work independently and as part of a collaborative team in a fast-paced environment. Strong problem-solving skills and a customer-centric mindset. Willingness and ability to travel to client sites, as needed.

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6.0 - 11.0 years

8 - 13 Lacs

Noida

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Join Barclays as Control Assurance- SOX Assistant Vice President where to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. To be successful in this role, you should have, Effective written and oral communication skills, with the ability to present credibly to senior stakeholders Working knowledge of operational risk & control processes and practices, including experience in their application across functions with ability to demonstrate a risk management mindset. Good understanding of SOx requirements and the COSO framework and its application to internal controls over financial reporting Experience in Product Control/Financial Control/Regulatory reporting and/or Auditing, preferably in Financial Services. Experienced in identifying, documenting, and testing controls Formal Accounting qualification (ACCA, CIMA, ACA or equivalent). Ability to understand, implement and drive improvements to a risk & control framework Some other highly valued skills may include, Strong Excel skills including extensive experience in managing large quantities of data, pivots, formulas, Vlookup. Experience with Data Analytics tools and technologies (such as Alteryx, Tableau etc) would be an added advantage You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills This role is based in our Noida office. Purpose of the role To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. Accountabilities Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank. Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

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2.0 - 7.0 years

4 - 9 Lacs

Bengaluru

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As the third line of defense, Internal Audit s mission is to independently assess the firm s internal control structure, including the firm s governance processes and controls, and risk management and capital and anti-financial crime frameworks, raise awareness of control risk and monitor the implementation of management s control measures. In doing so, internal Audit: Communicates and reports on the effectiveness of the firm s governance, risk management and controls that mitigate current and evolving risk Raise awareness of control risk Assesses the firm s control culture and conduct risks; and Monitors management s implementation of control measures Goldman Sachs Internal Audit comprises individuals from diverse backgrounds including chartered accountants, developers, risk management professionals, cybersecurity professionals, and data scientists. We are organized into global teams comprising business and technology auditors to cover all the firm s businesses and functions, including securities, investment banking, consumer and investment management, risk management, finance, cyber-security and technology risk, and engineering. Who We Look For Goldman Sachs Internal Auditors demonstrate strong risk and control mindsets, analytical, exercise professional skepticism and are able to challenge and discuss effectively with management on risks and control measures. We look for individuals who enjoy learning about audit, businesses and functions, have innovative and creative mindsets to adopt analytical techniques to enhance audit techniques, building relationships and are able to evolve and thrive in teamwork and in a fast-paced global environment. As a Business Auditor, you will be involved in audits of various operations processes that support the securities business of the firm to provide assurance on the controls related to trade booking, middle office operations, settlements, along with other general business controls such as balance substantiations, Sarbanes-Oxley 404 control assessments and other processes that support functions of global market divisions. Your Impact As part of the third line of defense, you will be involved in independently assessing the firm s overall control environment, communicating the results of the effectiveness of the firm s controls that mitigate current and emerging risks, to the firm s local and global management and monitoring the management s implementation of control measures. In doing so, you are supporting the provision of independent, objective and timely assurance around the firm s internal control structure, and supporting the Audit Committee, the Board of Directors and Risk Committee in fulfilling their oversight responsibilities. Responsibilities As an Associate, you will be responsible for execution of audit deliverables through effective time management, in accordance with the internal audit methodology of the department. You will assist the project manager in planning the scope of the audit, conduct walkthroughs and discussions with various teams to execute the audit scope and discuss results of the audit with the firms local and global management. You will play a vital role in execution of the audit scope, through succinct documentation and active engagement with various stakeholders focusing on analyzing the risks involved, assessing the design and operating effectiveness of the key controls implemented to mitigate the risk, in accordance with the internal audit methodology of the department. In addition, you will also monitor and follow up with management on the resolution of the open audit findings and maintain stakeholder relationship to monitor risk in their space. Job responsibilities also include assisting in the department s continuous monitoring effort to cover operations incidents, market and regulatory events, business and technology updates. You are strongly encouraged to participate in department-wide initiatives aimed at continually improving IAs processes and supporting infrastructure. Basic Qualifications Chartered Accountant /Certified Financial Analyst /Master in Business Administration specialized in Finance / Masters or equivalent University degrees in Accounting / Finance. At least 2 years of experience in risk based operations / process audits preferably focusing on financial services Experience in executing audit engagements, with good judgement of risks and controls Strong technical skills required for the role with attention to detail, strong analytical skills and ability to translate assimilated knowledge through effective documentation Experience in team work and adaptable to differential ways of working Strong written and verbal communication skills, interpersonal skills, as the job requires frequent interaction with cross functional teams and various hierarchy within management Highly motivated with the ability to multi-task and remain organized in a fast-paced environment Preferred Qualifications Experience with data analytics tools and techniques Relevant certification or industry accreditation Knowledge of Financial Products and Services Capable of efficiency improvement or automated solutions that assist audit work We re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https: / / www.goldmansachs.com / careers / footer / disability-statement.html

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