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7 - 10 years
7 - 11 Lacs
Pune
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for Manager - HSSE for our Work Dynamics business. Client location - Pune About JLL We re JLL. We re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. Role Purpose As senior member of the JLL India HSSE team, this individual will be responsible for implementing and managing HSSE for one of the JLL s key India WD accounts in West region. This position will ensure that the JLL HSSE and Client Management System and Standards are applied across deliverables. To promote a positive, proactive HSSE culture and to influence stakeholders and ensure alignment and compliance with all client HSSE policies and practice. The role is highly visible, and the work is fast-paced focused on ensuring that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. Successful candidate must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity and flawless execution. To drive a program for training, audit, measurement and reporting HSSE performance against agreed standards. To implement practical risk management strategies. What this job involves Performance Implement WD HSSE standards and Client strategic objectives and bring them to life in the operations delivery with close monitoring. Manage and reduce operational risks by providing guidance to site team and advice on HSSE risk management at all levels. Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy. Ensure a continued working knowledge of relevant current legislation. Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks. Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards. Manage account for incident and accident investigations. Support implementation of an effective account HSSE communication plan. Leadership Foster a Culture of Safety across the locations in West region. Lead, manage and implement the Account HSSE programs maintaining an appropriate structure to ensure operational HSSE management as per account standards Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders. Proactively develop and manage client relationships ensuring expected service levels are achieved. Deliver an exceptional quality of service to Client, as reflected by client feedback. Embed JLL WD HSSE requirements and meet client requirements and standards. Establish effective relationships and work co-operatively with the Account Teams, Client organizations, and 3rd party vendors. Contribute to the WD HSSE program as part of the global HSSE leadership team. Ensure 3rd party vendors maintain compliance with JLL WD and Client HSSE Standards at all times. Standards Support the implementation and maintenance of JLL Regional HSSE operational controls, (i. e. , process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL s HSSE aspirations. Drive the development of best practice HSE training programs and resources within the Region. Implement HSE strategy and operating protocols for the safety performance of JLL s contractors and supply chain vendors. Support the successful delivery of HSSE regulatory responsibilities and best practices to secure regulatory compliance, including management of change related to new and revised legislation. Support the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards. Align the team with client priorities and the account and HSSE function s vision and strategy. Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption. Improve team performance through regular coaching and feedback. Our ideal candidate will have Ability to influence, partner and operate strategically are critical competencies. Positive, proactive, energetic approach to safety management. Ability to demonstrate initiative and show foresight in relation to existing and potential problems. Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts Knowledge and understanding of Internationally recognized HSSE Management systems Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements. Good communication skills, both verbal and written, with ability to deal with all people at all organizational levels, internally and externally. Ability to work unsupervised and take positive action to resolve issues on own initiative. Computer literate with a knowledge of commonly used software programs, including Microsoft Office applications. Ability to research and produce management information and specialist reports making recommendations as appropriate. Good organizational skills with the ability to balance competing demands and to meet deadlines. Strong business acumen. Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records. Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures. Able to lead and inspire, guide and coach, and develop the performance of those managed. Essential Criteria: Minimum 6+ years experience developing, implementing, and managing HSSE programs Strong track record HSE management experience within Operational Management systems and working with corporate clients. Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets. ISO 14001 and 45001 Management system development, implementation and auditing experience. Experience of implementing HSE technology platforms and data management tools across multiple countries & regions. Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio. Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes. An agile approach to leadership and stakeholder management - able to operate effectively in a matrix structure. A strong orientation to goals and measurable results. What you can expect from us You ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe, where like-minded people work naturally together to achieve great things. Location: On-site -Pune, MH Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Posted 1 month ago
2 - 5 years
13 - 14 Lacs
Chennai
Work from Office
. Job Summary Responsible for designing, building and overseeing the deployment and operation of technology architecture, solutions and software to capture, manage, store and utilize structured and unstructured data from internal and external sources. Establishes and builds processes and structures based on business and technical requirements to channel data from multiple inputs, route appropriately and store using any combination of distributed (cloud) structures, local databases, and other applicable storage forms as required. Develops technical tools and programming that leverage artificial intelligence, machine learning and big-data techniques to cleanse, organize and transform data and to maintain, defend and update data structures and integrity on an automated basis. Creates and establishes design standards and assurance processes for software, systems and applications development to ensure compatibility and operability of data connections, flows and storage requirements. Reviews internal and external business and product requirements for data operations and activity and suggests changes and upgrades to systems and storage to accommodate ongoing needs. Work with data modelers/analysts to understand the business problems they are trying to solve then create or augment data assets to feed their analysis. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Develops data structures and pipelines aligned to established standards and guidelines to organize, collect, standardize and transform data that helps generate insights and address reporting needs. Focuses on ensuring data quality during ingest, processing as well as final load to the target tables. Creates standard ingestion frameworks for structured and unstructured data as well as checking and reporting on the quality of the data being processed. Creates standard methods for end users / downstream applications to consume data including but not limited to database views, extracts and Application Programming Interfaces. Develops and maintains information systems (e. g. , data warehouses, data lakes) including data access Application Programming Interfaces. Participates in the implementation of solutions via data architecture, data engineering, or data manipulation on both on-prem platforms like Kubernetes and Teradata as well as Cloud platforms like Databricks. Determines the appropriate storage platform across different on-prem (minIO and Teradata) and Cloud (AWS S3, Redshift) depending on the privacy, access and sensitivity requirements. Understands the data lineage from source to the final semantic layer along with the transformation rules applied to enable faster troubleshooting and impact analysis during changes. Collaborates with technology and platform management partners to optimize data sourcing and processing rules to ensure appropriate data quality as well as process optimization. Handles data migrations/conversions as data platforms evolve and new standards are defined. Preemptively recognizes and resolves technical issues utilizing knowledge of policies and processes. Understands the data sensitivity, customer data privacy rules and regulations and applies them consistently in all Information Lifecycle Management activities. Identifies and reacts to system notification and log to ensure quality standards for databases and applications. Solves abstract problems beyond single development language or situation by reusing data file and flags already set. Solves critical issues and shares knowledge such as trends, aggregate, quantity volume regarding specific data sources. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 2-5 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Posted 1 month ago
1 - 10 years
13 - 15 Lacs
Chennai
Work from Office
Join us as a CDO - Data Analyst at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a CDO - Data Analyst you should have experience with: Data and Record Governance experience Change Delivery Project Management SQL, Python or Lead Developer Experience Some other highly valued skills may include: Agile experience. Stakeholder management You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Chennai. Purpose of the role To execute metadata, data lineage & data quality controls documentation and assessment of authoritative data sources, to conform to the requirements of the Group Data Management Policy & Standards. Accountabilities Implementation of Group Data Management Standards, Attestation, Re-certification and Assurance processes. Capture and documentation of subject matter knowledge about Critical Data Elements (CDE), how these data points flow through the company s technology stack (Lineage) and where appropriate Data Quality Controls (DQC) exist. Logging and agreement of remediation of control gaps where Data Quality Controls (DQC) don t exist or are found to be ineffective. Data lineage interlock implementation and support to other CDO BUs/Functions. Support of Trusted Source Assessments (TSAs) for agreed authoritative data sources. Root cause analysis and define solutions linked to major and critical data issues. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
Posted 1 month ago
4 - 6 years
6 - 10 Lacs
Chennai
Work from Office
We are looking Audit Manager Jobs in Chennai Manage Statutory Audits, Tax Audits (including income tax & GST) TDS compliance & preparation of financial statements Review & finalize audit reports after ensuring accuracy & completeness Call 7397778265
Posted 1 month ago
- 3 years
6 - 10 Lacs
Chennai
Work from Office
We are looking Audit Manager Jobs in Chennai Manage Statutory Audits, Tax Audits (including income tax & GST) TDS compliance & preparation of financial statements Review & finalize audit reports after ensuring accuracy & completeness Call 7397778265
Posted 1 month ago
4 - 7 years
0 - 0 Lacs
Chennai
Work from Office
Who we are looking for: The Analyst II, QA & Testing position is responsible for testing new development and configuration in non-production NetSuite environments. This role is expected to align with business partners in accounting and payments to ensure understanding of expectations, and verify change documentation includes all requirements and outcomes. The Analyst, Systems QA position will ensure system changes meet the agreed specifications and identify any potential defects prior to moving to production. This position will review test results with business partners, and verify whether the change is ready for production. What you will do: Actively and consistently support all efforts to simplify and enhance the customer experience. Review requirement documentation, ensuring strong understanding of the request and helping identify gaps Design and document test scenarios, verifying with the developers and requests your target outcomes are in alignment with theirs Test and document change scenarios with exceptional detail orientation, and a commitment to achieving “completeness and accuracy” before approving for production Demonstrate thorough testing by properly identify defects and bugs prior to changes going into production Ensure all test scenarios, success and failures, are properly documented in adherence to SOX change process requirements Present proficient understanding of scenario conditions, and repeat all impacted test scenarios when a bug/defect is identified. Ability to thorough document any test scenarios that were not repeated after the discovery Complete production smoke testing to ensure migration to production matches the approved change request Track and produce analytics of defects caught prior to production, versus in production, and adjust testing scenarios as appropriate Perform additional duties as assigned. What you will need: Ability to read, write, speak and understand English. Bachelor’s degree preferred. 2+ years’ experience in testing & QA
Posted 1 month ago
2 - 3 years
5 - 9 Lacs
Chennai, Pune, Delhi
Work from Office
Our Customer Support Engineers have a deep understanding of our products and services and are constantly aware of their state. When they receive a request, they assess its priority, establish its impact, and come with a strategy to resolve it. They communicate efficiently and empathetically with our customers, understanding the context and capturing the required details for a timely resolution. Their focus is on response time and customer satisfaction. Entrust is expanding our Support team focused on the Onfido product suite to improve customer experience and satisfaction. One of your roles will be in identifying recurrent issues and trends, and partnering with our Product and Developer teams in addressing their root causes. The perfect candidate enjoys making customers happy and has a keen eye for investigation and detail. This role is part of a global team that provides 24x7x365 support to our customers. Coverage for customer support may require work on some public holidays. Responsibilities: Product understanding - Developing a deep understanding of the Onfido product suite and how it is used by our customers, collaborating with support engineers, product managers, software engineers, and mentors. Show confidence when demonstrating solutions. Demonstrate a Customer Experience mindset - Holistic understanding of customer experience, and what drives and impacts customers at each stage of their onboarding journey. All-encompassing approach to customer support, adapting your language to fit the audience. Problem solving - Supporting the team as they investigate, debug, reproduce and fix any technical issues customers are facing when using our services. Product improvement - You know what works well and what needs some tweaking. You will work with Product Managers in defining the product roadmap, by surfacing customer feedback and learnings from past requests. You will help maintain accurate product documentation and will constantly try to improve internal processes. Tooling - Youre constantly looking for opportunities to automate support tasks, by using scripts and by developing custom tools that will make the job easier. Qualifications: Basic Qualifications A minimum 2 years of experience as a Technical Support Engineer in a Customer Service or software support role Empathy, and desire to help others. Pragmatic problem-solving and critical thinking skills. Diligence, patience and friendliness under time pressure. Time management and the ability to multitask. Willingness and ability to work on some public holidays as required to provide customer support. Strong analytical skills, familiar with system log analysis. Experience writing documentation for Knowledge Base and Help Centers. Can work independently and make decisions even when limited details are available. Ability to collaborate with other team members to deliver maximum importance in addressing customers enquiries. Sense of urgency, ability to prioritize tasks based on business priorities. Experience of managing customer expectations and delivering results against tight deadlines. Fluent spoken and written English. Practical experience with at least one programming language: ideally Ruby, Python or JavaScript. Good knowledge of SQL databases. Knowledge of APIs, SDKs, and web applications and how they work. Must be able to lawfully work within the country of employment and have unrestricted work authorization for that country Preferred Qualifications: BSc/MSc in Computer Science, Engineering or other science subject. Familiarity with an Agile environment.
Posted 1 month ago
6 - 10 years
5 - 9 Lacs
Bengaluru
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities Understanding clients needs and expectations, their business and industry, accounting and control systems, employees, company values and industry- related IFRS or GAAP and GAAS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely , high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications Bachelors in Commerce /MBA Qualified Chartered Accountant / ACCA / CPA 2-4 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including IFRS or GAAP and GAAS Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams Preferred Qualifications Experience in Industrial Goods industry preferred Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 month ago
5 - 9 years
7 - 11 Lacs
Bengaluru
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities Understanding clients needs and expectations, their business and industry, accounting and control systems, employees, company values and industry- related IFRS or GAAP and GAAS issues Developing and demonstrating an understanding of the RSM audit approach, methodology and tools Performing audit procedures and tests in accordance with the RSM audit methodology based overall audit plan, ensuring proper documentation of work performed. Identifying areas of risk and accounting and auditing issues; discuss with engagement teams to solve issues that arise. Researching technical accounting issues Developing industry expertise Preparing audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals Provide supervision and development training for associates Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely , high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work. Required Qualifications Bachelors in Commerce /MBA Qualified Chartered Accountant / ACCA / CPA 2-4 years of relevant experience working in an accounting and audit related field Strong technical skills in accounting including IFRS or GAAP and GAAS Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients and the United States based engagement teams Preferred Qualifications Experience in Private Equity industry preferred Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 month ago
6 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities Audit associates provide timely, high quality client service with large and small companies in a variety of industries. They will develop strong working relationships while working closely with teams to understand clients businesses and challenges. Associates serve our clients by: Developing and demonstrating an understanding of the RSM US audit approach, methodology and tools Performing audit procedures and tests in accordance with RSM audit methodology based overall audit plan, ensuring proper documentation of work performed Identifying accounting and auditing issues; discussing with audit in-charge to solve issues that arise Assisting engagement team in preparation of audit reports, and management letters Exercising professional skepticism, judgment and adhere to the code of ethics while on engagements Ensuring that documentation is compliant with quality standards of the firm Working collaboratively as a part of the team and communicate effectively with RSM audit professionals, supervisors, and senior management in the U.S. on a daily basis Taking ownership of assigned tasks and deliverables to ensure service excellence through prompt responses to internal and external clients Providing timely, high quality client service that meets or exceeds client expectations including coordinating the development and execution of the audit work plan and client deliverables Understanding RSM US and RSM Delivery Centers line of business service offerings and work as a team in providing an integrated service delivery Ensuring professional development through ongoing education Participating in a range of projects and open to collaborate and work with multiple teams; demonstrating critical thinking, problem solving, initiative and timely completion of work Developing an understanding clients needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Required Qualifications Bachelors in Commerce/MBA Qualified Chartered Accountant/ACCA/CPA , 6 months"“ 1 year of relevant experience Strong Data Analytical skills including advanced Excel skills (Vlookups, pivot tables, and basic formulas), Word and PowerPoint Strong multi-tasking and project management skills Excellent verbal and written communication (English) as the position requires frequent communications with RSM International clients Preferred Qualifications Experience in Investment Funds i ndustry preferred Strong computer skills, including MS Office Ability to work as an effective member of a team Motivated to work in a fast-paced environment Client focused Ability to multitask Qualified CA Freshers' with Articleship Qualified ACCA/CPA Fresher ACCA/CPA Pursuing (half-way through the qualification) At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 month ago
2 - 6 years
9 - 13 Lacs
Mumbai
Work from Office
About The Role The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, the candidate must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, and energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual, and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. Associate Program ManagerRoles and responsibilities: Understand clients requirement and provide effective and efficient solution in Snowflake. Understanding data transformation and translation requirements and which tools to leverage to get the job done. Ability to do Proof of Concepts (POCs) in areas that need R&D on cloud technologies. Understanding data pipelines and modern ways of automating data pipeline using cloud based Testing and clearly document implementations, so others can easily understand the requirements, implementation, and test conditions. Perform data quality testing and assurance as a part of designing, building and implementing scalable data solutions in SQL. Technical and Functional Skills: Masters / Bachelors degree in Engineering, Analytics, or a related field. Total 7+ years of experience with relevant ~4+ years of Hands-on experience with Snowflake utilities- SnowSQL, SnowPipe, Time travel, Replication, Zero copy cloning. Strong working knowledge on Python. Understanding data transformation and translation requirements and which tools to leverage to get the job done Understanding data pipelines and modern ways of automating data pipeline using cloud based Testing and clearly document implementations, so others can easily understand the requirements, implementation, and test conditions. In-depth understanding of data warehouse and ETL tools. Perform data quality testing and assurance as a part of designing, building and implementing scalable data solutions in SQL. Experience Snowflake APIs is mandatory. Candidate must have strong knowledge in Scheduling and Monitoring using Airflow DAGs. Strong experience in writing SQL Queries, Joins, Store Procedure, User Defined Functions. Should have sound knowledge in Data architecture and design. Should have hands on experience in developing Python scripts for data manipulation. Snowflake snowpro core certification. Developing scripts using Unix, Python, etc.
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. About The Role : We are looking for a skilled Modeling Analytics Specialist to join our dynamic team. In this role, you will be responsible for leveraging advanced statistical and machine learning models to analyze complex data sets. Your insights and recommendations will drive strategic decision-making and optimize business processes. Senior Process Manager Roles and responsibilities: Develop and implement predictive models, segmentation analysis, and statistical analyses to extract insights from large datasets. Apply machine learning algorithms to solve business problems and improve operational efficiency. Collaborate with cross-functional teams to identify business requirements and translate them into analytical solutions. Utilize tools such as [list specific tools, e.g., Python, R] for data manipulation, modeling, and visualization. Create and automate reports and dashboards to present findings and actionable recommendations to stakeholders. Conduct deep dives into data to identify trends, patterns, and anomalies that can inform strategic initiatives. Ensure data accuracy and integrity by validating data sources and implementing quality assurance measures. Stay updated on industry trends and best practices in modeling, analytics, and data science. Technical and Functional Skills: Bachelors degree in Statistics, Mathematics, Computer Science, or a related field (preferred) with 7+ years of proven experience in statistical modeling, machine learning, and data analysis. Proficiency in programming languages such as [specific tools you use, e.g., Python, R]. Experience with data visualization tools (e.g., Tableau, Power BI) for presenting insights and findings. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication and collaboration skills to work effectively with diverse teams.
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Chandigarh
Work from Office
About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Mohali
Work from Office
About The Role Customer Operations- - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level- Leadership Specialisation- International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications -Graduation in Computer Science, Computer Applications or related subjects
Posted 1 month ago
2 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Conduct quality assurance evaluations for client sites to ensure the websites are in Web Content Accessibility Guidelines (WCAG) 2.0 AA compliance with Americans with Disabilities Act (ADA) standards. Conduct fully automated and manual audits of a representative sampling from client sites to ensure the websites are in Web Content Accessibility Guidelines (WCAG) 2.0 Level AA compliance with Americans with Disabilities Act (ADA) standards. Establish communication and monitor implementation of corrective actions based on audit findings. Suggest necessary support procedures and training documentation. Collaborate with web developers on WCAG compliant designs. Develop and maintain standard templates for testing applications for WCAG compliance. Create and execute WCAG test plans and test scenarios of new products and upgrades to existing products. Record problems/defects identified during testing. Retest problems after they are resolved by the development team. Communicate the status of testing, including reporting of overall test results. May create/maintain automated test scripts. Maintain updated resource materials for ongoing WCAG Compliance. Technical and Functional Skills: Bachelor Degree with 4+ years of experience in HTML, CSS, and JavaScript Good understanding of WCAG 2.1, or local accessibility guidelines Knowledge of WAI-ARIA (preferably skilled use of) Ability to effectively use JAWS or another screen reader Familiarity with mobile screen readers Familiarity with automated web-accessibility checking tools Familiarity with browser-based accessibility-testing tools (plugins, etc.) Knowledge of accessibility issues in technologies such as Flash and Java Knowledge of cross-browser accessibility considerations Skill in the management and execution of test cases to ensure appropriate coverage of the systems functionality. Strong diagnostic, testing and problem-solving skills. Strong analytical, communication, and team skills.
Posted 1 month ago
5 - 10 years
8 - 11 Lacs
Chennai
Work from Office
About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Competencies Client Centricity Execution Excellence Collaborative Working Problem Solving & Decision Making Effective communication Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
1 - 6 years
2 - 6 Lacs
Hyderabad
Work from Office
About The Role Role Purpose As a Quality Assurance Analyst at Wipro Technologies, you will play a crucial role in conducting audits to ensure quality compliance within the account. Your responsibilities will include: Carrying out the detailed assessment of documents that are previously reviewed. Assessing if the reviewer followed business and compliance requirements as per the SOP. Identifying the gap and structuring the feedback. Having limited exposure with clients and/or Wipro management. Receiving moderate level instruction on daily work tasks and detailed instructions on new assignments. Making decisions that impact your own work and may impact the work of others. Being an individual contributor as a part of a team, with a focused scope of work. Having great attention to detail and a results-driven approach. Providing clear and crisp understanding of errors made by reviewers. Requirements: Fresher’s or 6 months experience in any Quality Review process. Good working knowledge of computer i.e., MS-Office (Google Sheets will be an added advantage). Good client management skills with an eye for detailing, proactively identifying gaps in processes and flagging them to internal leadership & client as appropriate. Good interpersonal & people management skills with a good problem-solving approach. Ability to exercise managerial judgment and perform as a mentor. Ability to multitask multiple activities by effective delegation and monitoring. Ability to work well under pressure. Client oriented, flexible, and patient. Excellent English written communication skills. Good organizational skills. Excellent verbal & written communication & presentation skills for experienced candidates. Good analytical skills for MIS, number crunching & reporting to internal & external customers. Demonstrated Customer Service Skills. Rotational shift including Saturday and Sunday working. Complete night shifts. Availability of 2-way cab. 5-day workweek with 2 days off. ? Deliver No.Performance ParameterMeasure1.AuditAdherence to the calendar; audit targets Compliance % as per audit reports – zero misses2.Process ComplianceCase targets – 2 hours/ week logged to be updated with the process ? As a Quality Assurance Analyst at Wipro Technologies, you will need to possess competencies such as Client Centricity, Passion for Results, Execution Excellence, Collaborative Working, Learning Agility, Problem Solving & Decision Making, and Effective Communication. ? Join Wipro Technologies as a Quality Assurance Analyst - L1 in the BPS-Analytics & Insights department. You will be a part of a dynamic team that values your contributions and empowers you to constantly evolve. Reinvent your world and realize your ambitions in a business that welcomes diversity and reinvention. Applications from individuals with disabilities are explicitly welcome. ? Mandatory Skills: QAAS(Advisory Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
9 - 14 years
9 - 16 Lacs
Pune, Delhi NCR, Bengaluru
Work from Office
Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad and Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407
Posted 1 month ago
7 - 11 years
10 - 14 Lacs
Pune
Work from Office
Join us for a role in " CCO Functions" at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful as a AVP Controls Assurance, you should have experience with: 7 + years of overall experience of Controls Assurance/Testing along with one or more of the horizontal/principal risks noted above. Knowledge of applying Data Analytics techniques. Knowledge of one or more principal risks in Data governance, date lineage data quality, Records Management (retention, disposal etc.), People Risk (HR), Supplier risk (Third Party Service Provider), Premises, GRS etc. Basic Minimum Educational Qualification - Graduate/ or equivalent. Experience in the application of methodologies relating to Control Design Effectiveness Assurance and Operating Effectiveness Testing and/or thorough knowledge of one or more principal risks noted above with a desire and aptitude to work in controls assurance environment. Strong interpersonal skills and ability to communicate effectively across a global team. Experience to consolidate and process information from multiple sources to create meaningful insight and reporting for stakeholders. Some other highly valued skills may include: Relevant professional certification (CA, CIA, CS, MBA) or equivalent Knowledge of process re-engineering e.g. LEAN / DMAIC / Value Mapping would be beneficial, but is not essential. Experience of working within the financial services industry. Experience of working in a risk, control, audit or governance function. Knowledge of Project Management and Change Management, proven through a relevant professional qualification e.g. Prince2, Project Management Institution would be beneficial, but is not essential. Experience with databases and data science/analytics tools (SQL, Tableau, Qlik, Power BI etc.) You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location - Pune. Purpose of the role To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. Accountabilities Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank. Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 1 month ago
1 - 4 years
10 - 20 Lacs
Pune
Hybrid
Role & responsibilities - As part of our EY-Assurance Team, you would be the main point of contact from GDS for the tasks assigned by the global client serving assurance teams and be responsible for the timeliness and quality of deliverables along with managing day to day operations of those engagements. Your key responsibilities Lead an engagement from the GDS front and ensure the team delivers timely and high-quality work, as per EY GAM and in line with the Global team expectations. Demonstrate strong understanding of GAM while performing reviews of procedures performed by GDS staff, along with knowledge of EY tools to make reviews more efficient and meaningful. Develop and maintain productive relationships with key EY Global counterparts like Assurance executives based out of Americas or Europe. Develop an understanding of EY Quality and Risk Management procedures, and ensure these are embedded in to the engagement teams work. Proactively discuss work flow management with the assurance teams, allocating resources to the assigned work and monitoring performance against standards. Monitor utilization for ones team, budget to actuals, and other operational matters. Demonstrate professionalism, competence and clarity of communication when dealing with GDS and Global teams. Establish expectations of value to be delivered to the respective GDS Global teams aligned. Identify opportunities to improve the scope of work for GDS on ones own engagements. Standardize review processes along with leveraging best practices across ones aligned engagements or beyond. Motivate and lead ones GDS team members, identify and foster key talents, coach and supervise team members. Be responsible for various operational matters related to engagements aligned. Conduct timely performance reviews and provide performance feedback/training. Ability to Lead by example. Preferred candidate profile - Qualified Chartered Accountant (ICAI) / ACCA / CPA 1-4 years post-qualification experience with either Mid-or top-tier accounting firm focused on external or Assurance reviews MNC or larger domestic Indian companies, preferably within a Shared Service Environment. Semi Qualified with 6+ years of relevant Assurance work experience CA freshers/Non qualified's please excuse.
Posted 1 month ago
4 - 8 years
9 - 13 Lacs
Mumbai
Work from Office
Job Summary Work with other units of Fraud Risk Management and stakeholders for smooth functioning of Fraud risk management processes and activities. Candidate should have knowledge about Regulatory Reporting Process, Data Analysis. Microsoft systems. In case of fraud occurrence, he /she should be able to report the same. Depending on the fraud trends observed should be able to suggest rule enhancements or improvements. Should be open to work in shifts. Key Responsibilities Candidate is responsible for end-to-end actioning on the Regulatory reporting like FMR, CPFIR, NPCI, VISA, MASTER Card, Cyber Incident Reporting etc. Candidate is responsible to adhere regulatory reporting timeline. Fraud data analysis, RBI s Fraud Reporting Systems & Processes, NPCI EFRM System, Managing Internal & External Audits. Strategy Support and provide inputs to Associate Director, Fraud Risk Management for driving the operational model and implementing the strategic direction for the country. Contribute for Fraud Risk strategy and infrastructure for channels and products for efficient investigation of cases and mitigate the fraud risk. Manage fraud risk, assisting businesses with implementing the best in class tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives. Business Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment. Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation. Deploy the strategies across products and channels. Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country. Ensure the fraud risk management team achieves expense and loss budget targets Processes Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management Review investigation details and guide GBS/FRSCG team to ensure holistic coverage of the incident / case under investigation. Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. People & Talent Compliance with all relevant process procedure, guidelines, rules & regulations To work and solve problems independently and be able to work in a deadline-oriented environment Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Develop a collaborative relationship with regulators, peer banks and fraud risk industry forums to help detect and mitigate fraud. Ensure all FRM policies and procedures in the country, comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis. Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards. Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country. Managing the agencies appointed for supporting in Fraud prevention and working closely with Legal and Investigation agencies to take the case to logical conclusion. Work closely with the GBS/FRSC team to ensure that all activities related to Fraud Control and Investigation activities are conducted timely and according to SLA. Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agreed appetite. Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite. Manage the process of fraud investigation within specified time and reporting to relevant stakeholders Manage the fraud risk at pre-acquisition stage for lending and liability products Proactively of fraud risk assessment of processes and channel to identify the gap and recommend mitigate the risk Governance Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines Embed the Group s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work. Key stakeholders Internal stakeholders RCOs, Country Retail Risk Head Regional / Country Business Heads and Product Head, Retail Client segment FGCs/ In country governance forums (or other forums, as may be applicable) Financial Crime Risk Country Collections Head and Policy team Relevant members of Risk Operations management team Internal IT partners supporting Retail Clients business HR, SIS & L &TD team Operations, L&C and Customer Experience Management unit External stakeholders Auditors and Regulators Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks Law Enforcement agencies Suppliers, vendors and consultants Skills and Experience Microsoft Excel Microsoft Power Point Fraud Reporting Fraud Trend Analysis Qualifications Minimum Qualification - Graduate / Post Graduate. Able to write and communicate in English. Work Experience - 3 + years in Fraud Risk, Audits Skills - MS Office, Excellent in Excel / ERFM knowledge / Good communication skills. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 24451
Posted 1 month ago
10 - 20 years
35 - 100 Lacs
Bengaluru
Work from Office
Job Requirements Delivery submarine cable engineering for specified projects, including wind farm layout, cable routing, cable sizing, development of technical documentation and decisions, review and assurance activities. Review, comment, and approve design documentation, quality plans and other procedures as appropriate. Technical assurance of suppliers engineering scope, ensuring that the work meets bp and project requirements. Integration and management of interfaces between the submarine cable suppliers and the rest of the project Provide engineering support to electrical system design for specified projects during concept development and pre-bid. Support will include developing wind farm electrical system design, cable layouts and sizing. Identify and manage key engineering and delivery risks and provide input to project risk management and mitigation action plans. Demonstrate good safe work practices and be proactive in ensuring safe practices at all times including a strong influence role with suppliers. Identify Health, Safety, and Environmental (HSE) risks and communicate as appropriate Working with procurement, supporting the supplier selection and award process for submarine cables. Support tender clarification/evaluation and contractor/vendor selection, ensuring all activities are in accordance with bp’s Code of Conduct. Build strong working relationships with the key suppliers. Help develop the wider supply chain of HV cable manufacturers – AVL status, audits and supplier management. Part of a global engineering and delivery team, sharing lessons and collaborating across Projects. Provide technical mentoring to junior members of the team. Work Experience Essential Education Bachelors’ Degree or higher qualification in an engineering discipline. Essential Experience and Job Requirements 5+ years experience working with submarine / subsea power cables. 3+ years experience working with Offshore Wind. In depth working knowledge of HV submarine cable design, manufacture and installation. In depth working knowledge of offshore wind farm electrical cable system design. Good interpersonal and communication skills In-depth knowledge of good engineering practice
Posted 1 month ago
2 - 5 years
9 - 13 Lacs
Noida
Work from Office
Expertise with at least one Object Oriented JavaScript Framework (React, Angular, Ember, Dojo, Node etc.) Good to have handson experience in Python development Proficiency with Object Oriented Programming, multithreading, data serialization and REST API to connect applications to backend services. Proficiency in Docker, Kubernetes (k8s), Jenkins, and GitHub Actions is essential for this role. Proven cloud development experience AWS. Understanding of IT life cycle methodology & processes. Experience in understanding and Leading Enterprise Platform /Solutions Experience working with Microservices/Service Oriented Architecture Frameworks Good Understanding on Middleware technologies Possess expertise in at least one unit testing framework Mandatory skill sets React JS, Node Preferred skill sets React JS, Node
Posted 1 month ago
3 - 7 years
5 - 9 Lacs
Bengaluru
Work from Office
Not Applicable Specialism Data, Analytics & AI Management Level Senior Associate & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decisionmaking and driving business growth. In data engineering at PwC, you will focus on designing and building data infrastructure and systems to enable efficient data processing and analysis. You will be responsible for developing and implementing data pipelines, data integration, and data transformation solutions. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. Design, develop and maintain data warehouse solutions using Snowflake, while ensuring data quality, accuracy, and consistency. Knowledge of SQL language and stored procedures SQL performance measuring, query tuning, and database tuning Data warehousing concepts, data modeling, metadata management Create and maintain stored procedures and SQL scripts to support ETL processes and data transformations. Performance tuning and setting up resource monitors Snowflake modeling roles, databases, schemas Core Snowflake concepts Snowpipe, tasks, streams, dynamic tables, etc. Write, optimize, and troubleshoot SQL queries within the Snowflake environment. Integrate Snowflake with various data sources and thirdparty tools. Proficient in SQL and familiar with ETL processes Handson experience with Snowflake features like Time Travel and ZeroCopy Cloning Managing sets of XML, JSON, and CSV from disparate sources Mandatory skill sets Integration with thirdparty tools Data Build Tool(dbt) Coding in languages like Python Hadoop, Spark, and other warehousing tools Preferred skill sets Integration with thirdparty tools Data Build Tool(dbt) Coding in languages like Python Hadoop, Spark, and other warehousing tools SnowPro Certification Years of experience required 3 7 Education qualification B.Tech / M.Tech / MBA / MCA Education Degrees/Field of Study required Master of Engineering, Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills PySpark Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Scalability, Amazon Web Services (AWS), Analytical Thinking, Apache Hadoop, Azure Data Factory, Communication, Creativity, Data Anonymization, Database Administration, Database Management System (DBMS), Database Optimization, Database Security Best Practices, Data Engineering, Data Engineering Platforms, Data Infrastructure, Data Integration, Data Lake, Data Modeling, Data Pipeline, Data Quality, Data Transformation, Data Validation {+ 18 more} No
Posted 1 month ago
1 - 6 years
3 - 8 Lacs
Pune
Work from Office
Our Purpose Title and Summary Business Continuity Analyst Overview: Member of Mastercard s Business Continuity (BC) Team, providing business continuity planning and exercising consultancy and resilience toolset support to our many internal stakeholders. Metrics generation, project support and business liaison are also core elements of the role. Role: - Will work in the BC team, within the wider Global Enterprise Resilience team that also manages Disaster Recovery and Crisis Management for Mastercard. - Providing focused and relevant business continuity practice advice to our large community of BC stakeholders to assist them in meeting their corporate resilience requirements; committed to meeting KPIs in this regard. - Having ownership of the BC plans, their associated tasks, and the training of all stakeholders, for a large area of the business as part of the Business Partner (BP) support role. - Troubleshooting and resolving less-complex technical issues within the corporate resilience toolset (training provided). - Escalating complex BC and toolset related issues and requests to senior team colleagues. - Technical administration process documentation. - Champion for automation, standardization and technical process efficiency within Enterprise Resilience. - Project management support and administration - support project manager colleagues in the design and execution of program enhancements. - Metrics reporting and assurance. All About You: - Excellent written and spoken English language communication skills are a core requirement. - Higher education (preferably related to Technology, Resilience or Engineering) or equivalent combination of experience and formal education required. - Minimum of two years experience in a similar or relevant role required. - Fusion Framework software tool experience highly advantageous. - ISO22301 Lead Auditor/Implementer certification highly advantageous. - Experience of working in a customer/service support environment highly advantageous. - Experience in delivering training and awareness sessions to large groups highly advantageous. - Experience of contributing to the maintenance of ISO22301 accreditation advantageous. - Salesforce experience advantageous. - Experience in the design and delivery of management information metrics advantageous. - Project management experience or accreditation advantageous. - Financial services experience advantageous. - Regulated environments experience advantageous. Personal Qualities: High attention to detail Ability to drive consistent and repeatable results with limited supervision Strong analytical background with excellent problem-solving abilities Ability to prioritize assignments and multi-task Copes well in a dynamic, complex environment Ability to communicate technical information to a non-technical audience Ability to anticipate client needs before they arise and present possible solutions or recommendations Be personable yet able to challenge/question constructively when necessary Develops relationships with a diverse group of internal customers to achieve results Passion for personal development and learning
Posted 1 month ago
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The assurance job market in India is thriving, with a high demand for professionals who can ensure the quality and reliability of products, services, and processes. Assurance roles encompass a wide range of industries, including IT, healthcare, finance, and manufacturing. Job seekers looking to enter this field can expect a variety of opportunities with competitive salaries and room for career growth.
The average salary range for assurance professionals in India varies based on experience and location. Entry-level positions typically start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.
In the field of assurance, a typical career path may include roles such as Quality Analyst, Quality Assurance Engineer, Quality Assurance Manager, and Quality Assurance Director. As professionals gain experience and expertise, they may also advance to roles such as Quality Assurance Consultant or Quality Assurance Lead.
In addition to assurance skills, professionals in this field are often expected to have strong analytical abilities, attention to detail, problem-solving skills, and excellent communication skills. Knowledge of industry-specific regulations and standards may also be beneficial.
As you explore opportunities in the field of assurance in India, remember to showcase your skills and experience confidently during interviews. By preparing thoroughly and demonstrating your expertise, you can increase your chances of securing a rewarding career in this dynamic and growing industry. Good luck!
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