Associate Transaction & Processing

Job Description

This position is responsible for reviewing, processing and managing disbursement requests for reserve account tied to commercial real estate loans. This role involves ensuring compliance with loan agreements, investor requirements and financial regulations while working closely with borrowers, asset managers and other stakeholders. Responsibilities : To process various loan servicing activities/inquiries/requests adhering to laid down procedures and ensuring that the established service standards are met Understanding of loan agreements, escrow reserves and commercial real estate operations Verify invoices, agreements, lien waivers and other supporting documents before approving disbursements Assess reserve balances and ensure proper fund allocation Adherence to the SLAs productivity, turn-around time and accuracy Identify potential risk in disbursement and escalate issues as needed Provide guidance to the borrowers on disbursement requirements and documentation needs Work closely with borrowers, asset managers, loan servicing teams and third-party vendors Generate reports on disbursement activity for internal stake holders Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Communicate with borrowers, asset managers and servicing team to facilitate efficient processing of reserve disbursement request Required Qualifications: University Masters/bachelors degree in business or related discipline. 2+ Years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training and education. Reserve disbursement experience (Preferred). Knowledge of all Mortgage and consumer lending, practices and regulations (Preferred). Knowledge of Microsoft Office (Word, Excel and Outlook) skills. Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers. Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting. Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands. Strong work ethic and a sense of urgency. Skilled in managing sensitive information while upholding privacy. Handling workload and special projects efficiently. Ability to work both independently and within a team environment.