Associate System Administrator

Job Title

Associate System Admin

Experience Level

1 Year of Relevant Experience (Hardware, Network,Asset Maintenance & Google Workspace)

Job Summary

We are seeking a motivated and detail-oriented Junior System Administrator with a strong focus on hardware, network support, asset maintenance, and Google Workspace administration. The ideal candidate will have at least one year of hands-on experience managing IT infrastructure, troubleshooting hardware issues, ensuring network uptime, and administering Google Workspace user accounts. You will work closely with senior team members to learn best practices, contribute to system improvements, manage IT assets, and support end-users.

Key Responsibilities

Hardware & Network Maintenance

• Install, configure, and maintain workstations, laptops, servers, routers, and switches.
• Assist in the setup and monitoring of the organizations LAN/WAN and Wi-Fi networks.
• Diagnose and repair hardware malfunctions, replacing parts as needed.

Google Workspace Administration

• Manage user accounts in Google Workspace (creation, modification, removal).
• Monitor and maintain Gmail settings, Google Drive, Calendar, and other apps/services.
• Troubleshoot and resolve Google Workspace issues, escalating when necessary.
• Ensure proper permissions and security policies are in place for user access.

System Administration

• Perform daily system monitoring: verify the integrity and availability of hardware, server resources, and processes.
• Support operating systems (e.g., Windows, Linux) and ensure timely updates and patches.
• Assist with user account management, group policies, and basic permission settings.

Troubleshooting & Support

• Respond to technical support requests, document issues, and follow up with users to ensure satisfactory resolution.
• Coordinate with vendors and external service providers for warranty or specialized repairs.
• Identify recurring problems and recommend solutions for improving the IT environment.

Asset Maintenance & Management

• Maintain an accurate inventory of all IT hardware and software assets.
• Track equipment lifecycles (procurement, deployment, upgrades, retirements) and ensure proper documentation.
• Coordinate with vendors or authorized recyclers for disposal or recycling of end-of-life devices.
• Ensure software licensing compliance and proper allocation of hardware resources.

Security & Compliance

• Follow standard security protocols to protect systems and data (e.g., antivirus updates, password policies).
• Assist in maintaining and verifying system backups and disaster recovery procedures.

Qualifications

• Education

  : Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience

• Minimum 1 year of experience in hardware, network support, asset maintenance, and/or Google Workspace administration.
• Prior experience in a similar IT support role is a plus.

Technical Skills

• Basic understanding of networking principles (TCP/IP, DNS, DHCP).
• Familiarity with Windows and/or Linux server environments.
• Hands-on experience with hardware setup, troubleshooting, and repair.
• Working knowledge of Google Workspace Admin Console and its core services.
• Knowledge of common system administration tools (e.g., Active Directory, remote management tools).
• Experience with asset management software or practices is a plus.

Soft Skills

• Strong problem-solving skills and attention to detail.
• Good communication and customer service abilities.
• Ability to work effectively in a team environment.