Posted:Just now|
Platform:
Work from Office
Full Time
• Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. • Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. • Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) • Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) • Ensuring account activation and subsequently maintaining the health of account. • Ensure superior customer service to capture larger wallet share of population. • Spearhead resolution of customer queries and issues. • Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. • Ensure compliance as per the bank requirements. • Recommend process changes in order to improve service efficiency and quality across the branch network. • Provide support for implementation of livelihood advancement and community development initiatives. • Recommend process changes in order to improve service efficiency and quality across the branch network. • Provide support for implementation of livelihood advancement and community development initiatives
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