Associate - Reconciliations - GPS Delivery

About your team

Global Platform Solutions (GPS) Delivery supports and maintains pension administration services for a wide range of clients. The nature of the service provided includes full support to pension scheme members at all stages of the administration life cycle through to specialist support to trustees and members for specific task delivery.

Reconciliations Team is responsible for the receipt and payment of monies to / from investors / intermediaries and the reconciliation of cash and stock positions for Fidelitys European based funds and FundsNetwork fund supermarket business. The successful candidate, as a member of the reconciliations team will be responsible for supporting the growth of the department activities based in the India Service Centre.

This role is responsible for ensuring that appropriate client money regulations and controls on customer assets are adhered to and best practice standards are maintained across all activities, particularly in the protection of customer assets and client monies.

About your role

The objective of this role is to support reconciliations by providing the best possible service to our customers by responding appropriately to the changing regulatory framework and business priorities. By virtue of having in-depth knowledge of all related aspects of the process within the team, an individual in this role, would be able to define and support customer centric solutions, with focus on protection of client monies and assets within the FCAs (UK Regulator) prescribed rules and regulations, as well as meet all expected and defined deadlines within agreed service standards.

Client Assets, by virtue of having in-depth knowledge of the process / procedures / system, will in addition to contributing to the business as usual working and processing activities, also act as a single point of contact for any team related technical issue, especially around client assets. The candidate will also be expected to work closely with the Technical Support and Client Money Operational Support Functions to assist with the delivery of tactical and strategic initiatives for the team specifically and also ISC department as a whole. This may require building an increasing awareness of FCAs regulatory requirements on protection of client monies and assets through training, workshops, assisting with process improvements within the team and other teams with focus on making processes more automated and straight through, reduced regulatory risk and enhanced controls, being engaged in projects along with operational areas and providing expert inputs to ensure timely and quality delivery on projects.

About you

• To be able to perform and support timely automated reconciliation of client assets along with Pricing reconciliation.
• Identify and address potential shortfalls / surpluses in client money bank reconciliations and ledgers to avoid client money breaches.
• To perform timely reconciliations of Third Party deals on a daily basis, in order to enable timely settlements to Fund Providers.
• To investigate & follow up on outstanding items with other departments across India , UK, Luxembourg, Germany, Hong Kong, etc. This includes monitoring of departmental mailboxes and timely action on emails received, especially impacting Client Money/Assets.
• To ensure regulatory knowledge is regularly updated and maintained. Work with Technical Support to build awareness around the protection of client money and assets per the FCAs prescribed rules and regulations.
• To ensure knowledge of the products & procedures within Fidelity and also within the Financial Market is maintained and updated regularly. Understands, articulates and implements best practices related to their process / task. Communicates effectively across all levels.