Tangoe India National Apprentice Program (Operations Internship) Telecom Expense Management Domain We are excited to announce an opportunity non-technical backgrounds to join Tangoe as trainees through the National Apprentice Program . This initiative is designed to provide structured training, hands-on experience, and a potential career path within Tangoe. Program Highlights Eligibility: Non-Engineering Graduates (2018-2024 pass-outs) Training Duration: 6 Months Comprehensive, hands-on training Stipend: 9,000 per month (as per compliance) Future Opportunities: Performance-based transition to full-time roles Recruitment Drive Date: 9th May 2025 Work Mode: Work from Office (Bangalore) | Monday–Friday | 10:00 AM – 6:00 PM Internship Roles & Responsibilities Operations Team – Invoicing | Provisioning | Service Excellence Invoicing Support Assist with validating telecom vendor invoices and ensuring accurate uploads. Support invoice reconciliation and monthly reporting processes. Provisioning Support Enter and track telecom service orders. Maintain accurate inventory records and escalate provisioning delays. Service Excellence Track service request tickets and support SLA management. Assist in preparing service performance reports and audit documentation. Eligibility Criteria Education: Graduate in any discipline (2018–2024 pass-outs) Background: Non-technical (Commerce, Arts, Computers, Management) Experience: No prior experience required Documents Required: Aadhaar card, Final year education certificate (Provisional or Convocation) Program Structure Location: Tangoe India Office – Bangalore Work Days: Monday to Friday (5 days/week) Timings: 10:00 AM – 6:00 PM Type: In-person, full-time apprenticeship

JOB DESCRIPTION JOB TITLE: Software Engineer I REPORTS TO: Lead Software Engineer ______________________________________________________________________________ POSITION SUMMARY: The Software Engineer will be responsible for developing and maintaining ETL integrations with telecom carriers, ensuring the seamless exchange of billing data, service orders, and inventory updates. The ideal candidate will bring knowledge of EDI and other electronic data standards. Candidate should have a strong understanding of telecom billing formats, and experience working with TEM platforms. Working Knowledge of Java for integration scripting and backend automation is a plus. ESSENTIAL FUNCTIONS: Design, develop, and maintain ETL integrations between telecom carriers, TEM platforms, and internal systems. Utilize ETL tools and techniques to extract, transform, and load data from EDI and other electronic format transactions into internal databases and applications, ensuring data accuracy and consistency across systems. Map and transform different electronic formats to meet both internal and partner requirements. Troubleshoot and resolve electronic transformation issues, ensuring timely and accurate data processing. Troubleshoot and resolve electronic data transmission issues, ensuring timely and accurate data exchange. Collaborate with TEM vendors and telecom providers to onboard new carriers and maintain data quality. Support end-to-end invoice processing workflows, from data ingestion to system reconciliation. Document technical specifications, mapping guidelines, and electronic format process flows. Monitor EDI and other electronic format system performance and proactively resolve issues or errors. Work cross-functionally with IT, telecom operations and other teams to implement and optimize the processes. Identify automation opportunities to improve workflow efficiency and data accuracy. Stay current on telecom industry trends, and billing standards. REQUIREMENTS: 4+ years experience in SQL preferable on Oracle or other database querying skills for data validation and troubleshooting. Familiarity with PL/SQL o TSQL Solid experience on Unix including Basic Shell Scripting User Level Experience on Linux and Microsoft operating systems Prior Experience in telecom billing formats and invoice data structures or other financial experience. Experience using Ticket management systems (ex. JIRA, SERVICENOW) Diagnostic Knowledge of FTP/SFTP for secure file transfers and batch job automation. Strong troubleshooting, analytical, and documentation skills Good organizational skills Ability to manage complex activities with high level of details. A well-organized and self-directed individual who can work with minimal supervision. Must be a quick learner of new technologies and adaptable to change. Good to Have: Familiarity with Java for backend integrations, data processing, or EDI and other electronic format middleware enhancements is a plus. Ability to independently identify, research, and resolve issues. Ability to multi-task continuously Extreme attention to detail and accuracy Ability to effectively communicate with all levels within the organization. ______________________________________________________________________________ ADDITIONAL RESPONSIBILITIES: Performs all other related duties as required or directed. Follow all safety rules and regulations. Work assigned hours as required.

Tangoe India National Apprentice Program Telecom Expense Management Domain We are excited to announce an opportunity for Quality and Testing professionals to join Tangoe as trainees through the National Apprentice Program . This initiative is designed to provide structured training, hands-on experience, and a potential career path within Tangoe. Program Highlights Eligibility: Engineering Graduates (2018-2024 pass-outs) Training Duration: 6 Months Comprehensive, hands-on training Stipend: 9,000 per month (as per compliance) Future Opportunities: Performance-based transition to full-time roles Recruitment Drive Date: 16th June 2025 Work Mode: Work from Office (Bangalore) | Monday to Friday | 10:00 AM 6:00 PM Internship Roles & Responsibilities Manual Testing Automation Testing Documents Required: Aadhaar card, Final year education certificate (Provisional or Convocation)