Associate Project Management

Position: Associate Project Management

Job Location: Pune, India

Work Mode- Hybrid

Our journey

Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com.

The Value We Deliver

SAKON empowers employees with self-service and real-time updates via a branded portal, app, email, chat, or ServiceNow. It streamlines policy management, optimizes costs, addresses usage issues, and integrates data from carriers, MDM, HR, and Finance. SAKON delivers insights, ensures compliance, and drives efficiency across mobile inventory and expenses.

Our Vision

Sakons vision is to be the leading enterprise communications SaaS Platform and services provider. We will continue to foster and develop a culture that values:

• Innovation: At Sakon, we foster creativity and curiosity by asking our employees to think big to dynamically improve our products and services.

• Execution: We encourage employees to take calculated risks and strive for excellence. We have an unrelenting drive for results.

• Customer Focus: We start by listening and then execute flawlessly to delight our customers. We meet our commitments to our customers and to each other.

• Integrity: Above all else, we act honestly and ethically and take responsibility for ourselves and our actions. We are transparent in our decisions.

• Diversity: We value diversity by celebrating each of our unique talents, abilities, and backgrounds enabling us to create a culture of inclusivity.

Role Overview/Your Impact

1) Partner with Sakon Implementation Managers (IMs) and clients to manage Sakon TEM platform implementations.

2) Work on Internal and External projects and ensure the projects are completed within the stipulated timeframe.

3)Work with the internal teams to deliver accurate, quality service to clients through the implementation process.

4) Assist the Sakon IMs in stakeholders engagement to document current business processes.

5) Gather information from customers, evaluate their needs and create implementation solutions along with the Sakon IMs.

6) Ensure completion of internal deliverables and meeting milestones.

7) Maintain the Service Delivery Plan, track the delivery schedule and weekly task list.

8) Proactively identify project risks

9) Communicate project progress to all stakeholders.

10) Coordinate Sakon resources from the Audit, Carrier, and technical teams.

11) Update all internal tracking systems in a timely manner.

12) Manage multiple implementations in parallel.

13) Assist the Sakon IMs in transitioning accounts to internal and partner Account Management teams.

14) Help us work smarter as we scale and streamline the way we deliver our data solutions and innovative technology to clients.

15) Drive decision-making and alignment across a wide range of teams to move project deliverables forward and remove barriers to success.

16) Connect dots internally and use feedback to improve processes across the organization - or create new ones entirely.

17) Expertly navigate changing requirements (a.k.a. scope creep) and set appropriate expectations with customers.

What Does the team do

Sakon is looking for an Associate-Project Management to work at our India office in Pune, Maharashtra. The successful candidate will be someone who can track a project with multiple stakeholders and identify potential problem areas. He or she must be able to communicate well, both verbally and in writing with technical, financial, and executive personnel. The successful candidate will be respectfully relentless in focusing a diverse team to deliver the necessary data on time.

Our Expectations

1) Decent written, verbal and internal personal skills.

3) Experience or working knowledge of Enterprise TEM and Mobility Solutions and bestlecom department, with a proven history of project management, SaaS implementations and adhering to excellent service management principles.

3)Experience or working knowledge of Enterprise TEM and Mobility Solutions and best

practices, and Enterprise Financial Systems a plus

4) Strong understanding of Project Management principles and methodologies.

5) Strong MS Excel and Word skills (MS Office), knowledge of MS Project or equivalent

6) Able to seamlessly adjust your communication style for internal and external audiences at all levels of the organization and with varying levels of technical expertise.

7) Extremely organized with an appreciation for process and documentation

8) Detail-oriented and can balance multiple projects and deliverables concurrently.

9) A passion for helping clients and addressing some of the biggest challenges in different business verticals.

10) Comfortable with ambiguity and resourceful in navigating uncharted territory.

The SAKON Spirit

At Sakon, teamwork and excellence define our culture. Our diverse team of engineers, telecom experts, and CPAs share a passion for innovation and service. Driven by collaboration, our global teams deliver exceptional customer experiences, combining technical expertise with a human touch to achieve great results with enthusiasm and care.

Benefits and Perks

• Flexible Holiday Policy (choose your own holidays)

• Hybrid Working Options

• Life & Medical Insurance

• Focus on Skill Development, Re-imbursement for Certifications

• Wifi-Mobile bill reimbursement

• Employee well-being activities

Interview Process

Level 1 operations/ Technical Round

Level 2 operations/ Technical Round

HRBP Round Salary discussion & Cultural fitment check

Role & responsibilities

Preferred candidate profile