Associate Product Specialist

Job Description

We are a high-performing team of product developers who are excited about our product vision to help our clients meet their evolving needs in FY25 and beyond. Within the Product Development team, the Senior Product Analyst will interact with multiple groups at FactSet to analyze, test, support and develop FactSet s Wealth products. The position is perfect for a candidate who comes with a creative mindset and enjoys working with financial data and can collaborate across multiple groups at FactSet. Job Responsibilities: Develop a deep understanding of our users and their workflows, products, and markets through exposure to product support and testing activities Developing basic product thinking skills. Starts by defining the problems, goals and needs, and then experiments to uncover the best solution Support applications by answering questions and troubleshooting bugs with some oversight Flagging bugs and defects and relaying issues within the development team Create and automate software test plans, cases, and scripts Identify recurring issues/requests and make recommendations for feature enhancements Communicates product bugs and workarounds in a structured manner, and with impact, to a variety of stakeholders including Product, Content, and Engineering. Enthusiasm and initiative to solve problems with a combination of analytical skills and creativity Work alongside product managers to translate user needs into requirements and acceptance criteria Contributes to keeping product documentation updated as directed by the product team Building expertise on how to escalate and advise workarounds. Effectively organizes and manages own work with some oversight Perform comprehensive market research to stay informed about industry trends and competitor offerings, ensuring that our mobile products remain competitive and innovative Understanding of Mobile Platforms: Basic knowledge of iOS and Android platforms, with an understanding of their unique characteristics and user base. Eligibility Criteria - Skills required, Education & Experiences An undergraduate degree in Computer Science/Engineering/Finance (B.Com., B.Sc., BE/B.Tech, MBA etc.) Preferably a minimum of 2 to 4 years of relevant experience Command of intermediate-level skills in Microsoft Excel, Word and PowerPoint Knowledge of Software Development Life Cycle Ability to complete daily tasks or projects in a timely and accurate manner Articulate communicator, with excellent language skills - both oral and written Quick learner: ability to apply skills and past experiences in new situations Strong written and oral communication skills Strong analytical and problem-solving skills Attention to detail and ability to see big picture Technical skills: Any Object-Oriented Programming language A desire for continuous learning and improvement Preferred Skills: Exposure/Knowledge on Enterprise Software from FactSet, Thomson Reuters, Bloomberg, or Capital IQ Knowledge of financial databases used in financial markets Technical specification writing or maintenance experience of tools, enhancements, and products Have a good understanding of creating and executing test cases Experience with mobile app development frameworks User Experience Focus: Basic knowledge of UI/UX principles to contribute to designing user-friendly applications