Associate Product Manager

Job Description

WHO ARE WE LOOKING FOR Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they have Strong product intuition and analytical thinking(Metrics oriented) Bias toward data-driven decision-making, combined with solid business judgment Has the ability to operate in a very fast-paced, constantly changing and evolving environment Strong customer obsession and empathy Ability to prioritize work and understand the trade-offs Execution focused - ability to infuse execution, milestone focused Above all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and mission ROLES & RESPONSIBILITIES: Youll need to find ways to automate and productize solutions around course experience to improve efficiency Identify problems along the learner journey to understand and develop solutions to learners pain points Gather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analysis Continuously improve existing products and features to drive higher engagement, retention and customer delight(NPS) On an average day youd be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create value.