Associate PMO - Change Manager

The Associate PMO is responsible for supporting project management functions, ensuring adherence to project standards, and facilitating the smooth operation of project activities. This role involves collaborating with project managers, tracking progress, maintaining documentation, and assisting in resource allocation. The Associate PMO works closely with cross-functional teams to help deliver projects on time and within budget while aligning with Lemongrass goals. We are looking for a PMO Administrator to join the team to provide administrative support to key members of the companys business operations.

Responsibilities:

• Coordinating project activities, timelines, and resources
• Support the creation and maintenance of project schedules, tracking key milestones and deliverables.
• Coordinate meetings, prepare agendas, document minutes, and follow up on action items.
• Maintain accurate and up-to-date project documentation, including project plans, status reports, and risk assessments.
• Prepare project reports and dashboards to track project progress and performance metrics.
• Ensure proper documentation of project scope, goals, and deliverables, adhering to PMO standards.
• Monitor resource allocation and availability to support project needs.
• Provide assistance to leadership to maintain the MiCloud MiRAAID registers. Risks, Actions, Assumptions, Issues and Decisions
• Facilitate risk assessment meetings and ensure timely escalation of issues
• Support the development and continuous improvement of PMO processes, templates, and tools.
• Assist in maintaining PMO standards, best practices, and methodologies to improve project efficiency and quality.
• Provide training and guidance on PMO processes and tools to project team members as needed.
• Ensure consistent and transparent communication with stakeholders on project status, risks, and changes.

Qualifications:

• 1-2 years of experience in project coordination, project support, or a PMO role.
• Familiarity with project management software (e.g., Microsoft Project, JIRA, or similar tools).
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Excellent communication and interpersonal skills to work effectively with team members and stakeholders.
• ITIL (Information Technology Infrastructure Library) certification or strong understanding of ITIL frameworks, with the ability to apply ITIL best practices in service management and project coordination.

Competencies:

• Problem-solving and analytical skills.
• Adaptability to work in a fast-paced environment.
• Proactive and willing to take initiative.