Associate Operations

About Teachmint :

At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutionsTeachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction.

We are redefining education infrastructure. Whether you're architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impactyour work here directly shapes the future of education.

If youre excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us.

Learn more: www.teachmint.com

Job Summary:

We're seeking an organized and detail-oriented Operations Associate to manage our Authorized Service Partners and oversee the installation of Interactive Intelligent Panel (IIP) devices across various locations. As an Operations Associate, you'll play a critical role in ensuring seamless installation processes, maintaining high service quality, and driving operational efficiency.

Key Responsibilities:

Service Partner Management:

Onboarding and training new partners as per SOPs

Scheduling and coordinating installations based on customer readiness and delivery timelines

Ensuring adherence to service quality, timelines, and installation standards

Monitoring partner performance and resolving any on-ground issues or escalations promptly

Conducting regular performance reviews and feedback sessions with partners to drive continuous improvement

Data Tracking & Reporting:

Customer Coordination:

Scaling Operations:

Requirements:

1-2 years of experience in operations, logistics, or a similar field

Excellent communication and interpersonal skills

Strong organizational and time management skills

Ability to work in a fast-paced environment and adapt to changing priorities

Proficiency in Google Sheets and other productivity tools